cheapcleaningservices.com reviews

cheapcleaningservices.com reviews

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8.4
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Very professional, very reasonable, very courteous

Booked for a Moving in Clean, they were able to slot me in at short notice and the team worked long hours until the job was completed. They even apologised for taking up our evening, despite the fact they were doing us a favour!

Much cheaper than comparable companies and were not only able to fulfil our individual requests, but they stayed and inspected the house with us to make sure everything was as expected.

Would recommend and use again.

Thanks,
Barry
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Provided professional clean would certainly use this company again

The whole process from booking the clean to checking that the work had been carried out correctly was really excellent. I would certainly use the company again.
It took the stress out of the clean for me
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Probably The Best End of Tenancy & Carpet Cleaners

Hey There

I have requested a free end of tenancy cleaning quote while moving from Croydon Surrey to South West London, I was amazed with how quickly these guys respond on a blink of an eye, they even called me on my desired scheduled time after office hours, they were very easy and polite to chat with whilst I had my questions, they offered us a great price on moving out house cleaning including professional steam carpet and upholstery cleaning.

We contacted several other cleaning companies but found they were the one's with competitive price, had local presence, great reviews, we therefore planned to go ahead with these guys, they arrived on time, did a great job, had all they needed to complete the job, were fully equipped, they used professional cleaning products and equipment and our estate agency (foxtons) were really happy as well as our landlord and inventory clerk with how neat we had maintained the property.

We had since then received our full deposit, we were so happy with these guys that we even hired them for our moving in property, they offered us a great 50-% off deal and did a great job too

We are all busy professionals living in a 6 bedrooms house and we are now using their professional maids and housekeeping services twice a month.

We have found these guys very down to earth, very professional and polite which actually know what they are doing unlike cowboy companies which we have used since living in the UK for over 6 years now

I would not hesitate recommending these guys to my family and friends.
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Very professional,great job done on my house

If you need any cleaning done call this company excellent service,great value
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Very good and reliable.

They are clean and professional. Excellent job on my flat. I would use them again.

Best,
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Professional, efficient, friendly and left a happy customer

The services provided from start to end have been great. Luqman was very friendly and polite, we discussed all property features, he accommodate some changes which I requested after the first booking, and was so attentive in making me feel assured I was going to get a great service, which in the end did not dissappoint at all.

The cleaners arrived at the convened time, had a first inspection at the property, and I left them to do their job. When they were 30mins to finish, they gave me a phone call for me to come back to the property. When I arrive they were doing the finishing bits and they offered me to check everything to make sure I was happy with the standard achieved. I was really happy. There were a couple of bits which I asked for a finish touch, which they did without complaining. Everything was left spotless, and the guys were really friendly.

I would definitely use them again and I would not doubt recommending to my friends and anyone who asks for advice. Very realiable and efficient service!
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Best End of Tenancy and Carpet Cleaning Company in London

Hello

They are probably one of the best end of tenancy and carpet cleaning company in London and i would not mind recommending their service to others.

They have great prices and trusted service.

Thanks a lot

Stonyanova
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Professional End of Tenancy Cleaning at Great Prices.

Hello

I have used their end of tenancy cleaning and carpet cleaning service and I have been impressed with the service and support provided.

Thanks
Emiliya
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acceptable clean, but unprofessional

I used this company for an end of tenancy clean at the end of July. I took time off work to wait in the property for the cleaners to come, but they were half an hour late. It turned out that the cleaner was actually sat outside my property smoking (I had seen her but not realised she was the cleaner as she had no uniform, van or equipment), but failed to ring the doorbell. Once I let the cleaner in she was very friendly, and I left the property to go back to work while she waited for the rest of her team.

The second issue arose as a result of me miss-describing the property, which I fully admitted to once I realised there had been a misunderstanding. (Our property was slightly unusual - we have 2 small en-suite toilets and 3 free-standing shower cubicles, all of which I genuinely believed amounted to the same amount of cleaning that would be required had there been 2 bathrooms). I received a phone call once I was back at work, 3 hours after the cleaners had been in the house, from the sales man who then accused me of trying to swindle him out of money by stating I had fewer bathrooms. This phone call lasted for 20 minutes, and despite me apologising and admitting my mistake, I continued to be harassed to the point where I became very upset. I was then given the option of paying over £100 more to have all shower cubicles cleaned, which I declined, stating that I had been unimpressed with the service so far - since I had been kept waiting while the cleaner had been sat outside smoking. It was at this point I was told "you are lying" - despite me explaining that there was no reason I would sit inside the property ignoring the doorbell for half an hour if I was already late to be back at work.

Eventually we came to an agreement that the cleaners would do "as much as they wanted" and that I wouldn't pay any more. I therefore, after work, went to buy cleaning equipment to finish off whatever hadn't been done by the cleaners. On my way to the property I received another phone call, to say that they had decided to clean the entire property. When I arrived the property was cleaned to an acceptable standard, and we have since received our full deposit back.

In Summary: make sure you describe your property in detail when booking, and don't expect the cleaners to arrive on time. The clean was acceptable, but I would not rebook due to my poor customer service experience and the fact it left me quite distressed. I'm sure the sales man meant well (he was very pleasant when first booking the clean) but perhaps some improvement is needed on customer service and professionalism.
cheapcleaningservices.com

Reply from cheapcleaningservices.com

Hello Kate,

Thank you for your review. We appreciate your time. However, if you look at the email we sent on dated Tuesday, 30 July 2013 at 12:08-pm with the invoice enclosed, it had a paragraph saying, please check and send us any additional information about the property specs. Extra shower rooms or toilets are the extra features which were never discussed whilst a quote was sent, nor this information was passed on while the payment was processed, neither even the end of the day when service actually took place.

On inspection as we always do, we have found these extra features and you have been notified about them, You have been asked to pay extra without any bad attitude and in fact we have gone beyond to even cover those which were never discussed, nor charged.

We are probably one of the most honest company, as the rest of our customer's think, and are always on time, do a good job, and ensure you and everyone involved is fully happy, as you are too. There may be delays as there is nothing we can do against act's of God's, or if a road has been closed for emergency reasons.

Thank you very much for your time and for your kind comment. We should have been expecting more for doing 3 shower rooms for free which would actually cost £100. But then again, 99.9-% of our customer's are fully satisfied, with 24/7 customer support offered, emails replied with the blink of an eye as other customer's think, and phone's answered even when you call on bank holidays, weekends and day or night

Thank you very much, we are glad you have received your full deposit and we wish you very best in your new place.

Thank you

Luqman
www.cheapcleaningservices.com
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Great price for truly professional cleaning - student friendly

I booked an End of Tenancy cleaning for a two-bed, two-bath flat with carpet cleaning of the two rooms.
- It was one of the best quotes for a professional end of tenancy cleaning I could find around London (and believe me, as a student, I looked hard for a good deal).
- Luqman, the coordinator, replied to my emails and messages within minutes. He was always efficient and pleasant to talk to, and approached his business professionally.
- The cleaning crew was friendly and well organised. They finished the job to a high standard. They were enthusiastic and showed that they care about doing their job right.
- The man who cleaned the carpets arrived behind schedule, but perfectly within the time booked for the cleaning. He did a good job too.
- I would recommend this company to anyone!
And believe me when I say that the price you pay does not compromise on the quality of service you receive.
cheapcleaningservices.com

Reply from cheapcleaningservices.com

Hello,

It was a pleasure working with you indeed. We thank you for your kind comment. Carpet Cleaner is sent after the cleaning person(s), so proper dusting is done, be it furniture, skirting boards, etc.

We have enjoyed working with you, we wish you all the best and we will look forward to work with you and your loved' one's in future.

Thank you

Luqman
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Speechlessly professional

I have never come across a cleaning service provider as professional and efficient as cheap cleaning services. The service is better than a 5 star hotel. The coordinator Luqman replied my message in the blink of an eye, helped me connect my tenant right away and arranged a service time for 12 hours. The whole transaction process is done with two emails and 1 call. He is also friendly and understanding of overseas landlords. My tenant was happy and decided to engage with them for regular cleaning in the future. So everyone is happy!
cheapcleaningservices.com

Reply from cheapcleaningservices.com

Dear Yvonne

It was great working with you. We always try to do more for international customers which trust us from miles away. Your work was a challenge as notice was quite short, but we are glad all was done on time as agreed and everyone's happy.

Thank you very much for your trust, such a cool customer and Greetings from Richmond and the rest of our staff from Wimbledon office.

Thank you

Luqman
www.cheapcleaningservices.com
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professional and efficient cleaning service

I was impressed with the timeliness, effieciency and professionalism of the staff and overall booking process. I hadn't realised my cleaning lady was on holiday and I also needed my annual steam clean for my carpets and couches. Everything was handled in an organised way, from booking process to cleaning, and they managed to squeeze me in within a couple of days. My flat was clean and sparkly afterwards. I would recommend this service to anyone looking to upkeep and maintain their flat and furniture and also to someone looking for a last minute cleaner.
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Reply from cheapcleaningservices.com

Dear Zeina / Aslamo-e-Aliakum

It was a pleasure working in your home, our staff was really impressed by your kind behaviour and the hospitality offered.

We thank you for your trust and look forward to work with you and your loved one's

Greetings and Aleykam Selam

Luqman
www.cheapcleaningservices.com
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Swift and straight forward service

I used CheapCleaningServices for our End of Tenancy cleaning. The service was very swift and straight forward with great result. The two man team finished the job in about 2 hours with professionalism and to a high standard.
cheapcleaningservices.com

Reply from cheapcleaningservices.com

Dear Nik

It was great working with a professional like you. You have been very polite, very nice and very kind indeed. Our staff has great respect for you and your mates and we wish you very best in life and look forward to work with you.

Greetings from Richmond and our office in Wimbledon.

Thank you

Luqman
www.cheapcleaningservices.com
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Professional service at a great price

Cheap Cleaning Services is a very professional company, handling the whole process, from the initial enquiry to the end job with enthusiasm, efficiency and honesty. I would have no hesitation in recommending them.

cheapcleaningservices.com Details

About this company

Visit cheapcleaningservices.com

Contact information

Call us on: 0800 6898989
We live here: Office #119, 1st Floor, 8 Lombard Road
SW19 3TZ London
United Kingdom

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