CheapSuites.co.uk reviews

CheapSuites.co.uk reviews

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8.4
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Review by confirmed purchaser

Great value for money, excellent customer service

I would really liked to have scored higher as when I contacted via website to say the toilet seat was broken and the cistern lid was in two pieces, replacements were sent out. Unfortunately a new toilet was sent with no cistern lid and is still sat in my kitchen awaiting collection and I still don't have the button to press to flush the toilet as since recieving the replacement cistern lid I have realised this was not sent, so I will have to contact customer services again. My biggest issue is DX the delivery company you use are letting you down took 3 days off work and they never turned up when scheduled but came when I was at work on a different day. I would recommend changing companies.
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Review by confirmed purchaser

A very easy to use website with excellent service and pricing.

From start to finish the ordering and delivery of the goods was trouble free. Excellent pricing. Good quality product and reliable delivery.
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Review by confirmed purchaser

rubbish delivery time

The price was great. The overall product was good. The delivery time was terrible.
www.cheapsuites.co.uk

Reply from www.cheapsuites.co.uk

Hello,

Thank you for your review.

We are pleased to hear that you are happy with the item.

I can see that there was an issue regarding the delivery of your order.

Unfortunately on this occasion, the delivery couriers failed to identify the address provided.

I can see that we arranged for a replacement to be sent out to you to rectify this and advised our delivery couriers to contact you prior to delivery if there are any issue with the address.

If you do have any further issues, please do not hesitate to contact us.

Kind regards

The cheapsuites team
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Review by confirmed purchaser

Not so cheap.

Really pleased so far have not installed as yet but it is all there and good quality for the price. it was delivered on time and well packed. Nice kit.
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Review by confirmed purchaser

From ordering to delivery - perfect!

No problems what so ever . Great communication, great customer service and prompt delivery. All round service excellant. Thanks
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Review by confirmed purchaser

Slight damage and part missing

Bathroom is overall nice all though when it was fitted we noticed there had been slight damage on the vanity unit that had been touched up on 3 parts. There was also no legs for the bath. . Delivery was quick and bathroom looks good now it is all fitted but if I had to do it again I would have went elsewhere as I needed suit fitted right away and had no time to send damaged vanity unit back or get legs for bath sent out.
www.cheapsuites.co.uk

Reply from www.cheapsuites.co.uk

Hello,

Thank you for your time on the phone. We are pleased to have sorted something for you.

If you do have any further issues, please do not hesitate to contact us.
Kind regards

The cheapsuites team
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Review by confirmed purchaser

Great products at very good priced

Very pleased with quality and finish of my items. Arrived promptly and on stated day/time. Very pleased.
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Review by confirmed purchaser

Fast, Great product, Good price, Well packed - What more could you want!

The basin and combined cupboard are really good quality. It has been in use for a few months now and all looks brand new still. I did a lot of research locally for a similar unit and this product is as good quality as the expensive units I found in the plumbing outlets where I live. Very happy with the speedy service. Highly recommend.
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Review by confirmed purchaser

Would never buy anything again from this Company

Ordered arrived toilet nice white the top part was grey in colour. Returned and have had to threaten with court action to recover the debt, after many telephone calls and promises of refund.

Would not touch with a bargepole again.
www.cheapsuites.co.uk

Reply from www.cheapsuites.co.uk

Hello,

We are sorry to hear you have experienced these issues.

I have emailed you regarding these issues.

Kind regards
The cheapsuites team
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Review by confirmed purchaser

Good Product, Great service and very good price.

Having purchased a cloakroom corner sink and also a toilet from Cheapsuites I can only say that I found their service to be first class. I had one small issue with non receipt of part of the order and replacements were sent without delay. I will be requiring further products in the near future and it is my intention to purchase these from Cheapsuites.
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Review by confirmed purchaser

From Start to First Flush

I needed to replace the sink and toilet in a shower room, and struggled to locate a suitable toilet with an outlet that would match the waste height and depth.
I found the CheapSuites website helpful and easy to search to find the right type of
toilet to suit my requirements. Ordering and and payment was very easy, and notification of dispatch and delivery were prompt.
Once received, all items were correct and in the condition that they were dispatched. With the replacement units being like for like, installation was easy and quick.
CheapSuites will be where I start my next project, when I need to replace another bathroom.
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Review by confirmed purchaser

I feel I was misled.

The item displayed was very impressive, affordable. At the time of me purchasing it, it included a mirror as well. After it was delivered I was told it did not. Because I felt I was misled and cheated, and the person I was dealing with was not very helpful, I had no other alternative than complaining to the Office of Fair Trading. Sorry but I would not recommend any other customer.
www.cheapsuites.co.uk

Reply from www.cheapsuites.co.uk

Hello,

Further to your review, I have contacted you about this.

Kind regards
Polly

The Cheapsuites Team
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Review by confirmed purchaser

A great looking sink

I ordered the vanity unit & I'm really pleased with the quality & it looks lovely in my bathroom. Also very good value for money. Only one small glitch which was the package being delivered later than expected. I had to phone up to ask where it was & the advisor told me they were waiting for stock to come in. I was a bit annoyed as the website never said anything about no stock. But she assured me that it would be the next day & then it would go out 1st class.
Luckily enough it came within 48 hrs & in time for my plumber!
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Review by confirmed purchaser

fantastic half the price of a similar radiator in B&Q

fantastic half the price of a similar radiator in B&Q
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Review by confirmed purchaser

You get what you pay for.

Just as well that I checked when the delivery arrived and befor signed for, as the WC was smashed, although a replacement was delivered quite fast, the bath had no tap holes drilled and there should have been, and the bath was very thin in places.
www.cheapsuites.co.uk

Reply from www.cheapsuites.co.uk

Hello Mr Lesslie,

We are sorry to read your review.

We apologise that uour first toilet was damaged in transit.

We have checked the website and it does state that the bath is not pre drilled, we apologise if this has caused confusion.

We can see that you have now received your replacement and we hope you are happy with the products.

Kind Regards,
The Cheap Suites Team.
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Review by confirmed purchaser

excellent service

I would have no hesitation in recommending the quality of the product and the high standard of service.
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Review by confirmed purchaser

First Rate Service And Quality

I bought a lovely white bathroom suite from the company at a very good price. Despite being very well packaged a little damage was done in transit and the matter was resolved by a simple telephone call and I received a replacement for the damaged item the following day. Buy with confidence, as I am sure that, in the unlikely event of a problem, you would have no worries. Clearly I was delighted with the product quality, value and most importantly customer care.
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Review by confirmed purchaser

Excellent price, excellent product and arrived within two days.

We had intended to replace the downstairs toilet for some time and as it developed a slight leak we looked around locally and on the internet and found just what we were looking for at an excellent price. Ordering was quick and easy and the toilet arrived within two days. Cannot fault quality price and quick service. Full marks.
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Review by confirmed purchaser

Cheapsuites but not Cheapservice.

Excellent value for money. Just compare with other suppliers. Had 1 item damaged in transit, just sent a photo of item and it was replaced within 3 days. Very helpful after sales service. Will use again and definitely recommend.

www.cheapsuites.co.uk Details

CheapSuites.co.uk 30 Day Money Back Guarantee

If for any reason you are not 100% happy with the quality of your purchase, CheapSuites.co.uk offers a fantastic 30 day money back guarantee. Enjoy free delivery on all orders over £249 as well as same day dispatch on orders placed before 4pm. 100% secure shopping with CheapSuites.co.uk

About this company

Cheap Suites is the home of beautiful bathroom suites at low low prices and we have been providing bathrooms at discount prices to customers throughout the UK since 2006. Cheap Suites offer a huge range of bathroom suites in both modern and traditional styles and all of the suites come complete with a bath, basin, toilet, taps and wastes. We also stock a wide range of shower enclosures, baths and taps. We are so confident in our products and service that we offer comprehensive guarantees and promises to our customers.

Visit CheapSuites.co.uk

Contact information

Call us on: 0845 373 6888
We live here: United Kingdom

Category

CheapSuites.co.uk is ranked 82 out of 141 in the category

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