Whilst the 2nd radiator received was of good quality I would have preferred the 1st order which the companies carrier lost. They were unable to supply the same style radiator.
The bath shower mixer tap took four days longer than expected to arrive. more importantly however, it was new and works as expected.
Shopped about for shower screen and decided on cheap suites. Easy to order arrived within two days. Delighted with shower screen. Far better quality than others I priced ........and cheaper. Will definitely us you again. Thanks.
I ordered a bath from the website, which was shown as in stock then after some delay notified that it wasn't in stock and was not possible to get the same item in again. I then had to phone them for a refund which was slow and unsympathetic (I spent quite a lot of time on hold). A verbal apology on the phone would have been nice but it felt like asking for a refund was them doing a favour to me - like I was putting them out getting my money back! A lot of my time was wasted!
We bought the taps on line after much reviewing, decided to go with the taps that we felt would be a suitable size for our new vanity unit, the price was secondary, we were not disappointed. The tap is of extremely good quality and the value was excellent. Good delivery experience, we actually missed the driver by 20 minutes, (did not know when to expect him) as they arrived a lot earlier than we thought they would, but we contacted the delivery company and my daughter collected them at her convenience the next day,so we were able to have them fitted over the weekend.
Fast delivery. Friendly staff.most helpful can't fault the company
Good quality designer radiator, not cheap rubbish, at a cheap price. Arrived promptly and had all the right fittings. Excellent service from cheapsuites at a good price. I would definitely use them again.
I have made many orders through cheapsuites with no complaints with their service. I am presently doing a full refurb and sometimes I require items quickly so their next day service is great.
I have recently returned to cheapsuites after once using another internet company and in trying to save a few bob and ended up with wrong orders and delayed deliveries, which was costly. My return to cheapsuites and satisfaction in their excellent service has convinced me to think before purchasing from elsewhere in the future.
This Radiator appears to be a well made product however a wall bracket mounting template would make fitting the mounting brackets so they all carry the weight of the heavy radiator equally much easier. Also only 4 mounting bolts supplied (8 neaded) are very cheap and nasty. I replaced them with 8 good quality rowl bolts. because when the radiator is full of water it greatly increases the overall weight.
I would not recommend until quality control is tightened up - two corner units ordered both damaged. Damage was not caused by delivery carriers you could clearly see it was poor inspection before leaving manufacturer. Joins were splitting, screws etc had damaged unit, doors did not meet because of damaged caused in making of unit.
Did not risk a third unit as tradesmen waiting to fit in bathroom.
STILL WAITING FOR REFUND OF £121.99 - AFTER SEVERAL PHONE CALLS CHASING, JAMIE SAID WOULD BE IN BANK ACCOUNT BY END OF WEEK 29TH NOVEMBER - NOT RECEIVED. I WILL TELEPHONE NEXT WEEK AND IF NO ACTION WILL TAKE MATTER FURTHER.
Very good indeed. I'd already seen the same item on Victoria Plum's website being touted for more than double the price. Together with the shower screen also purchased, they look the bee's knees. Thoroughly recommended.
Good product, easy to use website and very prompt delivery
I have bought several items from this company and they are always great on price, offer a quick delivery and have good customer service, which I found out when my bath arrived damaged (probably in transit) they happily sent out a replacement again very promptly. I would recommend this company.
Ordering was simple and delivery was when it said it would be. I no longer needed one item and they happily cancelled my order and promptly refunded me.
I ordered from here next day delivery, at first I was really impressed with things, e-mails managing my expectations & texts telling me progress: e.g. text on 28th October telling me my delivery would be made on the 29th October. I organised a workman to take delivery (which was charged at his day rate), it did not show up & when we chased later in the day we were told it had gone to a depot, there was no indication this would happen. We were promised call backs which didn't happen either. The goods were delievered on the 30th in the end and the delivery guy agreed they should have been delievered on the 29th & could see no reason why they weren't. This cost me a day rate for the workman extra as he was only there to take delivery & check all OK, & depending on delivery time, potentially start work. Shame, the goods are pretty decent!!
We had 2 wcs and 3 bathroom cupboards with minimalist basins and 3 mono mixer taps. Everything delivered within 48 hours but 1 cupboard had been damaged on the pallet in transit. returned this with the courier and a replacement was sent within a couple of days. Very pleased with the quality of the taps and basin suites. Toilet seats poor and do not fit the pans very well.
Nevertheless, the identical products are a lot more expensive even on the web and would certainly use this company again.
We were very impressed with the service from this company. We ordered a toilet and basin which unfortunately we had to return as the toilet was not compatible with our waste pipe. On contacting them - they arranged prompt uplift of these and refunded our payment quickly. Would definitely use them again.
Bought a few items for my newly refurbished bathroom, and was very please with the quality and the price of a the items purchased would recommend CheapSuites.co.uk to any other buyer.
Their was a small problem with damage to one of the items on delivery but it was soon sorted out with customer services which I would like to say thank you very much for their swift action and took all the stress away.
Have googled the cheap suites website and I have searched through for cheap and nice deals on bathroom suites. Online check in was easy and fast. Delivery was on exact date as told. Definately recommed this site to friends and family.
We are very pleased with our purchase from cheap suites & think it is great value for money. The service was speedy & prompt . Will recommend it to my friends & definitely buy from them again.
Really delighted with my bathroom purchase. The speed of delivery was second to none. Would have no hesitation in shopping with you again or recommending you to family and friends. In this day of bad service and inconsideration to the consumer it is nice to find a company that delivers service and quality at affordable prices. Well done.
Product was as described and arrived on time which was extremely pleasing.
However, there was an internal part missing from the toilet and despite my attempts to contact cheapsuites they never responded. Not sure why they never responded, but even to be told they couldn't be of assistance would have been better than ignored.
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