As I'm unable to leave a negative review on the Checkatrade website - as only good reviews get through their approval process - then I shall leave it on here. From personal experience I can categorically say that the whole Checkatrade model is floored and no more than a marketing tool for traders [irrespectively of how good or bad they are] and of course, a money making machine for Checkatrade itself. It is virtually impossible for a negative but fair review to get through. Traders pay an annual fee to be members (i.e. how Checkatrade make their money). If negative reviews about a particular trader were to get through, that trader would very quickly pull out of Checkatrade (bad review = bad advertising = no customers). If the trader pulls out of Checkatrade, Checkatrade make no money! So, logically a totally bias review scheme.
The "best £1000 our company has spent" review left by a trader on this page proves my point.
Good old word of mouth and sheer luck are still the best and only ways to get some decent home improvements done.
I would recommend that any tradesperson use Checkatrade. It is an excellent sales tool as customers can easily see your feedback and also generates a number of enquiries. Customer service is always excellent. Using a Checkatrade member will not always ensure a quality job but it certainly helps the public to make a more informed decision. Please see our website at www.excelhomeimprovementsltd.co.uk
When we used to used gumtree to find builders/tradesmen, the majority were hopeless or cowboys. With Check a trade, the quality is better, but its not perfect. Still get 2 or 3 quotes and still be wary.
Am struggling to post feedback on it. Had no problem when I reviewed someone good, but seems system struggles to process negative comments. One week since I tried to post a less than glowing review and it still hasn't appeared. A coincidence I am sure.
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