I purchased 3 different items from chemical.uk, 2 of which took at least 4 weeks to arrive, I am an international buyer, though I have purchased from many countries before, including the UK and my purchases have arrived within 2 weeks. My third product I purchased never arrived, or is still in postage, or has been lost, no shipping confirmation from chemical UK, it's been 8 weeks now... Pretty dissapointed, they will not be getting any more business from me or anyone I know (from what ive told them) and my advice is to stick to eBay which has good sanctions for poorly performing vendors.
I just think you should block items that are in a validate order. Happened to me a few times to have an order confirmed, then make a bank transfer, and during the 3 or 4 days of latency some items were sold out.
And the worst part is that once the money arrived and your crew saw some out-of-stock items, they sent an incomplete package, saying that I have "credits" on next order.
For an overseas customer, it's more likely to give the opportunity to select some new items to send instead of the missing ones.
Discogs works like that. Once you validate an order, the items are automatically out of the market.
Very good site, full of refs, fast and secure shipment, very good communication
I live in New Zealand and purchase vinyl online from Chemical. Without a doubt the best service anywhere. I do my orders at night in NZ and they have it shipped out by the time I wake up the next morning and then arrives in NZ eight days later.
Chemical records is an awesome site, from the good selection of vinyl to the clothing they have, there is some rare vinyl i get from other places but I generally buy from here, and since I found the clothing at Chemical I have basically only bought from there, great all round selection of stuff for everyone, Top company.
I cant beleive that in this day n age of buying on the internet that clothing stores do not use universal sizes? Its so annoying when buying sizes like xl / xxl do not come up the same, i just purchased 3 at xxl size and only 1 was a good fit and the other 2 had a 2inch different in size, i know its not just your company as this problem is everywhere when ordering on web but blimey you must be able to bash your heads together and sort this rubbish out?
The dress came torn, with a hole in a visible place
Have browsed chemical several times and ordered a product at around 3pm - it arrived next day even though I had not chosen next day service. Item was as described and well packaged. Price was cheapest online. Will shop again. Thanks for the Chemicals
I did not have any problems. Just one very important detail about the stikers on CDs.
If the sticker is on sealed CD I do not mind about it but if the CD is not sealed and it is a digipack it very baaaaaaaaaad because when you remove the sticker the it also damages the CD booklet (cover) too.
For the future I would think if I bought any unsealed CDs from this company.
I have now purchsed records from this site several times. For their selection they have many discounted/sale prices that are very good. The package took about 2 weeks to get to me in the USA and they always were packed good and in excellent shape. The player they have is real cool and the clips are long enough to really feel the track out. I would recommend to check this site out. There is a little something for everybody on it.
The site is well laid out, great items, not just design wise but quality too, I used to be a t-shirt printer so I have a little knowledge about that.The speed of delivery was absolutely spot on. I will definitely use Chemical Records UK again, superb!!
Ordered some some creepers from this very easy to navigate website; they kept me posted about estimated time of delivery, which was very speedy. Thanks!!
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Chemical are still a company run by humans, selling the finest goods that are also made by humans, so with all of the automation aid and checking in the world, mistakes can still occasionally happen. Rest assured that when they do we will strive to ensure that they are sorted out to your satisfaction.