Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure. reviews

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure. reviews

Excellent
9.1
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About

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Good products and easy to find on website

Very good prices and swift delivery. Would definitely use them again.
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Good prices and excellent service

I always have slight reservations ordering from websites I haven't used before, but I didn't really have time to go to the shops and the prices on this site drew me in! I would definitely use Chemist direct again. Smooth transaction, and prompt delivery- I was really pleased with the service and the prices of the things I ordered.
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Competitive Pricing.Excellent Fast Delivery

The web site was very easy to use, making finding the products very easy.The prices were very competitive and much better than I could find on the High Street .Ordering was very straight forward and the delivery charges were reasonable. The delivery time was excellent.
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Excellent

Nice pricing nd fast delivery. Simply d best
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Fantastic

The price was best around and the delivery was fast. Will use again.
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Very slow delivery.

good products, easy order.but it can take more than 3 weeks before the order reach Dk..
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Very good easy shopping on line.

I have bought many times from this company and had no problems at all.
The service is very good all my orders arived on time and well packed .
I have told my friends just how good it is .
I have Multiple Sclerosis so I do all my shopping on line and must say all are good.
Thank you .Chemist Direct for the good service.
From Dotty.
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lies - no stock no email

have used in past never again. Place order Pay for next day - then no correspondance whatsoever. Pay that bit extra use boots!
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Poor communication/incorrect info on website and chat

Ordered 3 items on 11th March (all were showing as in stock). Did not hear anything further until had email stating order delay as one item was awaiting but that they expected item in that day. Nothing further so I went online and had a chat, after investigating the representative advised that goods would be despatched the following day (this chat was on 19th March) so was surprised to check website on 21st March and order was still showing as processing. Now on 21st March receive an email which states they are still awaiting one item which is "imminent" whatever they mean by that, totally unacceptable lying to me stating goods were being despatched and now have no idea when I will receive order. Have advised by email that I will cancel order if not received within next 7 days and will not use or recommend again.
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In one word........USELESS

A previous review echo's my experience.
I ordered 10 items on 11th March. All in stock.
It is now the 22nd March and still waiting. I was informed after a 2 day wait for an answer to my email that 5 items not in stock!!
Well why couldn't the other items have been sent out. Also why advertise in stock very misleading.They also take payment straight away.
Have written again on 18th March but as yet no answer although they state will reply within 1 hour.
A very poor customer service.
I will never use again but have no choice now but to continue to wait for my items.
STILL WAITING!!!
Its 26th March and still waiting!
At last items arrived minus 1 missing and 5 refunded.
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Great service and excellent range

always delivery on time and the site has everything that I need.
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Very poor service,

Before purchasing from Chemist Direct I inquired about delivery, I was told it took 1-5 days to be delivered. I was happy with this so on the 12/03/14 I went ahead with my order of 3 items. I noticed on the 14th my order still read ;"processing" I contacted a member of staff by live chat to inquire why?,
I was told there had been a stock issue but it was now resolved and my order would go out Monday morning 17th ( 5 days after my order ).
I waited until the 17th before checking my order again and found it still reading "processing", I again contacted a member of their staff only to be told something different yet again!.
I was now told that they were still waiting for them to come in which should be later today but, there would be a further delay and won't be dispatched until Wednesday (20th march) , 8 days after my order and payment (( including £3.49 postage) was received
They state on their website.......
" Great Service Fast Delivery and Friendly people at the end of the phone or keyboard" and yet I have been informed by their staff that my order won't be dispatched until Wednesday (20th). 8 days after purchase and payment (including £3.49 postage) was received. That's if I believe them this time. I've been told 3 different story's so far.!!
Therefore I find their statement to be false and should read..
"very Poor service, slow dispatch/delivery, friendly but Unhelpful and untrustworthy people at the other end of the phone or keyboard" .
Now that, I feel would be more closer to the truth.
. I Will never use chemist direct again nor recommend it to any one..
..
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Quick delivery. Bad communication

My product arrived quickly albeit packaged in a box when a small jiffy would have done the trick. The box was left in my recycling box at the front of the house which struck me as quite a dicey place to leave it! I emailed the company asking them to psss on my complaint to Hermes the courier and a week on haven't heard back from them at all which is unsatisfactory to my eye.
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lots of promises no medication

Loads of emails, loads of promises. We go on holiday in two days still nothing.

The most annoying bit-its cheaper from my doctors surgery.
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Review by confirmed purchaser

What an excellent service

Razor came well packaged and arrived on time. I would recommend this company to anyone. You are often sceptical when you buy from a company for the first time off of the internet but I can really recommend this company. First class.
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Review by confirmed purchaser

good product for hair loss

A excellent product which helps strengthen my hair and make it lose less than before.
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Reliable and good value

Love using this site for the best prices and for a speedy reliable service you can depend on.
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Review by confirmed purchaser

They give good service, and next day delivery means next day delivery.

They offer things you might not find in a visit to your local chemist.
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Very poor customer experience

I ordered medication on the 24th January and when none arrived I rang their customer service number and was told that there was a delay with the order, they apologised that I wasn't informed of this. I waited a few days and again had to contact them about the order. I live in Ireland and they informed me that the delay on the order had to do with the fact that my doctor was not registered in the UK. They don't make this clear when you are ordering on their website. I asked them to cancel my order and post my prescription bad to my home address. They promised that they would send it "priority mail". That was a week ago and I still have not received it! I will not use again.

www.chemistdirect.co.uk Details

About this company

UK’s Number One
ChemistDirect is the UK’s largest online healthcare and pharmacy business, providing quick and affordable delivery of tens of thousands of health and beauty products, and a suite of wellbeing services including confidential consultations with in-house GPs and advice from its team of fully qualified pharmacists. The multi-award winning company was founded in 2008 and now ships more than 20m products every year from its Midlands headquarters, to over one million customers in the UK and globally.
Products / Offerings
Our team are constantly on the lookout for the best health and wellbeing products that we can bring to you at the best prices. We are constantly adding new products and deals for you so it pays to visit regularly. Chemist Direct also offers a variety of key services for the public, including an Online Doctor service, providing quick, convenient and secure consultation over the web from GMC (General Medical Council) qualified doctors, and a team of in-house pharmacists, on hand to offer the best advice on ailments and illnesses via email. We have a unique partnership with a leading Harley Street clinic in London, to offer discrete STD tests, meaning a simple DIY urine sample done at home can be analysed and results provided to you quickly. Chemist Direct also offers vitamins and health supplements, family planning and sexual wellbeing products, perfumes and beauty products, toiletries, electrical items and baby care products. Our dedicated pets section has a huge range of approved medicines which can be purchased using a prescription from your vet. Our great contacts mean we can source the best quality treatments at vastly reduced prices.
Regulated & approved by UK Government bodies
Chemist Direct is supervised by fully qualified pharmacists who are available to discuss symptoms and issues about medical problems in a confidential environment through email or telephone and oversee all medicinal purchases. We are fully regulated & approved by UK Government bodies and fully adhere to the standards set by the General Pharmaceutical Council. We are also a member of the National Pharmacy Association (NPA). The Chemist Direct team has developed unique procedures to allow its pharmacists to check the suitability of a medicine for a particular patient and ensure its safe delivery. Every order is checked and we will ask further questions if we feel the customer is ordering excessive quantities of medication. Our pharmacists reserve the right to refuse medication if they feel the items are being misused or if there is risk to patient safety. We abide by the General Pharmaceutical Council's internet guidelines to develop these procedures.

Visit Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.

Contact information

Call us on: 0121 541 4953
We live here: Chemist Direct, Unit 8 Junction 2 Industrial Estate Demuth Way
B69 4LT Birmingham
United Kingdom

Category

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure. is ranked 24 out of 67 in the category Beauty and Wellness

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure. is ranked 20 out of 47 in the category Drugs & Pharmacy

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure. is ranked 127 out of 391 in the category

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