I have ordered stuff before after getting an email saying clearance log in grab a bargain etc etc . I got what i ordered ....once. Wow. Once. I tried re-ordering the next time, I waited 3 weeks and still no items. Then I got so fed up, and just cancelled the order and got my paypal back. I had to OPEN A CASE AT PAYPAL FOR NON RECEIPT first though!
The site looks like it has a LIVE chat facility but it is just an advert/banner, there is no wee woman with a headset and a big glossy toothy grin waiting to resolve your query! lol
There is a 48 hr delay / response time to email then two people reply the same computer generated claptrap ramble response! I placed an order and got 3 emails saying the items were not in stock and a refund would be put in the paypal account which never came, then day 6 after ordering, a new email saying there was a delay of a further 3 more days awaiting stock. Some of the items I bought they said were now never coming back into stock as had been discontinued.
It is a bit of a hit and miss/ fits and starts website, run by a bunch of taliban reject halfwits , the left hand doesnt know what the right hand is doing, crap in other words. Bargains dont exist its a fallacy to get you in the site to browse and buy as looks like you are saving ££££ but really your time is whats being wasted if you like waiting for ignorant gits to post your items after 3 weeks and many emails in between saying not in stock then this is the site for you.
My advice, stick to boots and superdrug!!
To reply as a company, please log in to your business account.