Wells Poultry Ltd reviews

Wells Poultry Ltd reviews

Excellent
9.0
from 0 - 10
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Review by confirmed purchaser

Overall good products but poor response

I was very pleased with the feeders and chicken medicines I ordered, but unfortunately the louse powder I ordered was not properly packaged and when I opened the box everything (including myself and the office where I work) was soon covered in powder! I emailed Wells to notify them but I have never received a response. I'll probably go back because their range is excellent, their prices are good and overall their service is good but I will be wary of ordering medicines from them again.
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Review by confirmed purchaser

quick delivery, i would recommend this company whole heartedly

First time i have ordered from them, they had the stanlosan disinfectant in the size i wanted at the best price i could find. ordered it no problem, email communicationss all good. item arrived on time and in good condition. Am very happy and would use them again.
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Don't use this company

Ordered on the 13th March.
Nothing delivered.
No answer to a customer support ticket raised Thursday 27th March.
No answer on the two telephone numbers supplied on the web site.

If you are thinking of using Well's Poultry then I would advise you to contact them first so that you can be sure they still exist.
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VERY disappointed!

Is this company still existing? I placed my order on 8 February 2014. It is 14 march no confirmation if they dispatched it. No reply to my emails. Telephone always busy.
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Excellent Company

Would recommend to everyone as they provide a very good service and good products
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Review by confirmed purchaser

worth crowing about!

speedy service, fair prices, good selection. thank you
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Review by confirmed purchaser

Really Pleased

I am really pleased with my heat lamp came really quickly, even i manage to put it together and up already for my puppy and mum keeps it warm outside I have recommend this to all my friends the red bulbs can be to bright for my dogs so this was perfect thank you
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Review by confirmed purchaser

Keep your girls happy!

I got two new PoL pullets and they wouldn't lay in their nest box so I ordered a couple of dummy eggs from Wells Poultry. They were delivered. In a couple of days and a few. days later both I and my girls were happy! Eggs in nest box. Excellant product and excellant service! Thank you.
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Review by confirmed purchaser

My chooks love it!

Bought some cider vinegar for my girls and they absolutely love it! Great product and service. Will be re-ordering more :-))
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Review by confirmed purchaser

excellent and prompt service

Order made and delivered very promptly within specified time stated. very good service , products would recommend this company to anyone. A+
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Review by confirmed purchaser

Great product at low price. Efficient delivery

Very cost effective solution provided for my egg eating chickens. Works a treat .
Would have welcomed a brief intruction/ diagram on fitting into nest boxes
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Review by confirmed purchaser

Top Notch

Very Well made, but I would have put the cross section's that the centre pole goes through the other way up so they don't fill with feed, other wise Very good.
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Review by confirmed purchaser

fast deliver y

Good fast delivery, will use again
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Review by confirmed purchaser

Very good service and next day delivery.

We bought a brinsea mini advance incubator which we are very pleased with and works well
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Review by confirmed purchaser

excellent, prompt, service

good product range, delivered speedily!
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Review by confirmed purchaser

Quick service

Very pleased with service came within two days of ordering on the slow service as well extremely pleased
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Review by confirmed purchaser

My girls love it, therefore I'm loving it!!

Who would have thought I would have spent this much on my girls! The Automatic Door Opener has allowed my hens to come out earlier and spend more time outside than if I was to manually open their door. I have seen homemade products that look like they would take some maintenance. Recently I have seen a new product in the U.S., however it requires electricity rather than batteries, which would not work on my property. This door opener was exactly what I was looking for. Easy to install and calibrate.
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Absolutely useless!

I placed an order 16th Jan 2014 and my credit card was charged on 17th Jan for £196 it is now the 21st Feb and still haven't received the order! When ordering I paid extra for the order to be delivered within 8 days when it didn't arrive I telephoned to ask what had happened. I was informed that part of the order was a special stock item & wasn't in stock until the following week. I explained that I had paid extra postage for the order to be delivered within 8 days & was informed that I had paid for the item to be delivered to me ASAP as soon as it had been delivered to them. After trying to explain further that this is not what I had paid extra for I was asked abruptly if I would like to cancel the order!! We have now emailed the firm twice this last week & received an acknowledgement to say that both emails have been received but I am yet to receive a reply. In hind site I wish to goodness I had cancelled the order & bought elsewhere!! Terrible service and very poor customer relations.
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deplorable after-sales

i purchased these items valued at £320 on 9th November 2013
today it's 19th february 2014
on the 6th january i received the following misleading mail

Hello,
We spoke to the company on friday and they have informed us they are in a shipping container on their way to them so should be with us i would say next week to be safe, hopefully they will receive them in the next few days and then they will be sent straight out to us.
Kind Regards,
Louise

since then:
no feedback
no response to my emails
no sign of my order

27th feb 2014
halleluyah
the items arrived this afternoon
at last
many thanks
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Awful customer service, ordered, not delivered. Avoid!

I ordered a chicken feeder and drinker on the 26th December. Allowing for the holidays we expected to have received the items by now 11th Jan. We have emailed twice with no responses. We have tried to call and there is no answer.

Update: I have been contacted and informed there will be a weeks delay for delivery. I will update again when I receive the items.

UPDATE: Items received, so they got there in the end, if they had communicated the delay or shown the items as out of stock I would have been happier though.

Wells Poultry Ltd Details

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