Reply from Chillisauce.co.uk
[REPLY]
- Reviews (440)
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- Davith Humphries
- London, GB
- 1 Review
Thank you for a brilliant weekend for my mates stag do.
We organised a trip containing paint balling, karting and greyhound racing over a weekend staying in Nottingham. We had a fantastic time. From the very start dealing with chillisauce we knew we were in safe hands, everything was organised well, I had plenty of communication and updates and I really like the payment system. I saved me handling everybody's money which would have been a lot of hassle. Everything ran smoothly, and there isn't really anything bad I can say, the price was great for the package, their advice on tap was great and the way the website is organised is simple and efficient.
Thank you chillisauce, I will use you again for sure.
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- Kirsty Harvey
- London, GB
- 1 Review
Fantastic hen party.
I had a fantastic hen party in Brighton. Chillisauce were great at organising everything and making sure we had everything we needed. Could not fault anything from the weekend.
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- Richard Murray
- Hemel Hempstead, GB
- 1 Review
Perfect stag weekend.
The weekend could not have gone more smoothly, organised brilliantly by Ali.
Go karting was excellent as were all the bars we went in including Hooters, you cannot go to Nottingham and not visit this place. The hotel was far, far better than expected, spotless, huge rooms and a decent breakfast
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- Jaymie ✩ Johnston
- Abingdon, GB
- 1 Review
Brilliant company with brilliant service
Brilliant believe we all had a fantastic hen do due to your services
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- Shane Cotter
- Stevenage, GB
- 1 Review
Great value for money, well organised, no fuss!
Accommodation and events all ran smoothly, little fuss and doubt it would be cheaper booking separately!
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- Nath Hurdsfield
- York, GB
- 1 Review
Fantastic weekend
Took part in a great weekend stag in Birmingham. Very well organised and well worth it!
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- David Delderfield
- Fareham, GB
- 1 Review
Well organised and a big help
Having a single point of contact at chillisauce was very helpful and they helped organise a great weekend for 16 people.
Everything went smoothly and they even helped book taxis at the last minute hunting around for the best deal.
If you want to organise a stag do without any hassle I recommend using Chillisauce.
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- Matt Taylor
- 1 Review
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- Jocey Bracegirdle
- Stoke-on-Trent, GB
- 2 Reviews
Easiest way to organise hen party
Good service, kept up to date regularly via email. Chillisauce were very accommodating for any changes we needed to make. Great that can pay in instalments but don't understand the need for a payment charge every time not when paypal is so easily available these days. Well organised for time between destinations, took alot of the stress out of the whole orgainising.
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- Sarah Coe
- Hereford, GB
- 1 Review
Great Serivce ! very easy to book and pay .
We had an great time on the Hen do . Everything was as it said it would be and our chilli sauce host was very helpfull. He help with even the small request . i really like the booking and paying system they have. It was very easy for all of the guest to pay and comunicate with each other. Thank you.
I recomend there cocktail masterclass at vodka revoultions cheltnham !
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- Emma Devenish
- Oxford, GB
- 1 Review
Absolutely terrible!
The venue for our pole dancing lesson (for my hen) was double booked!! No free t-shirt or bottle of champage. 100% NOT as described. The event was not planned properly whatsoever and I was very, very disappointed when I got there.
If you are using Chillisauce MAKE SURE they have everything in place before you get to your event. There was a clear lack of communication between the venue and the organisers. Such a shame.
Reply from www.chillisauce.co.uk
We feel that we need to explain what happened on the day. There was no double booking, the venue had taken a booking for an earlier slot from another company that overran.
The Chillisauce account manager responsible for your booking had done everything they normally would do for a booking such as this from the planning, booking, securing and confirming stages – the fact that there was a previous group that overran and outstayed their time slot at the venue is something that he nor we could have foreseen. Our suppliers have been informed from the venue that they will not be using that other agent again and our supplier has apologised for the instructor not being more forceful to have the other group removed earlier.
Whilst this does not make up for the disappointment you and your group faced on the day we do hope this clears the matter slightly more. If you’d like to discuss things further please email me at support@chillisauce.co.uk
Regards
Wes
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- Ross Cornish
- Maidstone, GB
- 1 Review
Great overall service, great weekend
Chilli sauce has proven to be a great way to organise a whole weekend in one place. The service was great and the price was reasonable. I will be using chilli sauce for the next stag
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- Alex Collingburn
- East Retford, GB
- 1 Review
Amazing time for a good price!
The activities were amazing, the hotel was a good standard and brilliant food! And the guess list entries were also good too! Great weekend would definitely use this service again! Also great price too.
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- Adam Dotan
- London, GB
- 1 Review
the best stag do I could of had
The stag do weekend was so good start to finish.
The hotel was clean and looked very presentable the rooms was nice and big. The breakfast was a lot and good all what u need.
The activities like the comedy club Friday was so funny and the comedians where good. The food and drink was good and the night went well. The paintballing for saturday was fun very organised and good for your money. And not bad for 4hrs to. What can u say about hooters food drinks and girls u cant go wrong.
So just to finish off it was a great stag do and great activities and very happy.
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- Stefan Gerrish
- London, GB
- 1 Review
ChilliSauce helped organise a great send off for our Stag.
After searching around and looking at a few stag companies, Chillisauce seemed to have the best packages.
I got in touch with Bekki who would be our Account Manager and help organise the events, she graciously answered every single question i asked and helped out in refunding one guy who after paying in full couldnt attend the full weekend, and didnt mind sorting out the accounts when one guy pulled out and another took his place.
Our weekend in Edinburgh was brilliant and the events and locations that chillisauce offer are great, our activity day ran smoothly and our hostel was a great place to stay.
My thanks to all involved in giving our Stag a fantastic send off.
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- Stacey Butler
- Colchester, GB
- 1 Review
Amazing experience all round!
I booked with chillisauce for my sisters hen do, and we had not just an amazing time but a great service from the company! So helpful and attentive! Not a single complaint with any of the experience from myself or any of my guests! We will defiantly book again!
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- Claire Page
- Chatham, GB
- 1 Review
Fantastic!
A brilliant company to use for arranging a hen night. Makes it very easy for everyone to pay and see the details. I recommend using them if you have an event to arrange!
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- Kayte Redding
- Sheffield, GB
- 1 Review
Easy to arrange, great weekend.
Was really easy to make payments and everything we booked was great. The hen had an amazing time. Thanks!
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- Darren Mead
- Bristol, GB
- 1 Review
Fanntastic through and through
Great communication, excellent host, fantastic events would definatly use again and again!
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- Lee Pearce
- 1 Review
Takes the hastle out of the event.
Good service had a very organized event day with no problems to speak of.
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- Chris Goodchild
- Wells, GB
- 2 Reviews
Excellent and hassle free weekend!
Just wanted to say thank you to Chillisauce, they gave me a great Stag weekend. Clubs, Events and Hotel were all great! Everyone in my party were happy with everything there were no faults! Would recommend them to anyone planning a Stag weekend, why have the hassle when you can get someone to do all the work for you at a great price! No brainer for me :)
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- Raf Walton
- Purley, GB
- 1 Review
Easy organisation for holidays
Great organisation tool for managing a holiday trip for a large group of people. They collect all the the cash for accommodation, transfers and entertainment and organise activities so that it all goes through at the same time. Very useful and makes sure everyone who's down to go has paid up before the trip. Saves sorting money on arrival.
Highly recommend the service.
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- Neil McCallum
- Belfast, GB
- 1 Review
Great website to take away much of the headache of organising a group event!
Great experience overall and I would recommend Chillisauce 100% to anyone else wanting to organise an event with minimum headache. It will be my go to website for this sort of thing in future and I will definately recommend it to friends. Thank you!
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- Michelle Norton
- 1 Review
Great Hen Weekend
Just got back from a great hen weekend in Cardiff, using the company chillisauce. It was really good fun, and the events that we had organised, (pole dancing & cocktail making) were great and definitely made the weekend. The club entry was good on the Saturday night and the hotel was a great location, nearby to everything and all in walking distance. The only problem we experienced was a mix up with the room bookings when we arrived at the hotel which did cause our bride to be a bit of unnecessary hassle in trying to sort it all out. Otherwise a fantastic time was had by everyone!
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- Luke Baddeley
- 1 Review
Free money for all...
Alright Dave, how are things? Yeah, not bad, just got back from Amsterdam, it was really good. A company called Chilli Sauce organised everything and it all went very smoothly, did some cool shit that we would never of done if they hadn't been involved. You should use them for that lads trip you were planning.
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- Oly Smith
- Gloucester, GB
- 2 Reviews
Great weekend, couldnt have gone better
Booked a stag weekend in Nottingham for myself and 8 others. We were well looked after for all the activities and at the hotel.
Our account manager Katie was helpful and responsive at all times and made the stress of organizing a little less.
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- Anik Black
- 2 Reviews
Best week end ever :)
We all had the best week end such a laugh and so much great things to do if was not for chilli sauce would have not had the privilege of doing some of the unique things we done! Thanks again :)
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- Pete Winterburn
- York, GB
- 1 Review
Love Love me do
Liverpool went down well with our stag week end from York.
Apartment very well equipment we even used the ironing board for our shirts for the Saturday night out,the location very central for all the night life.
Clay pigeon shooting well organised and very professional in its presentation .
All in all an excellent weekend well done chilli sauce.
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- Mark Grady
- 1 Review
Brilliant weekend, had and amazing time lots of things to do
We went to leeds for our friends stag do booked through chillisauce they found us some great activities to do the best was indoor karting.
Was easy to book and a good price hope you all enjoy , an d we will be using chillisauce again
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- Jay Bud
- Southampton, GB
- 1 Review
Well organised and hassle-free
Really enjoyable mix of activities that were run very smoothly. The online payment method really took the hassle away from the best-man and helped with the overall organisation. Highly recommended!
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- Nick Wadey Wade
- Leeds, GB
- 1 Review
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- Matt Moncrieff
- 1 Review
A great experience with no problems.
Our weekend with Chillisauce went really well, with little to no problems.
There was an interesting mixture of activities and venues, the bars with Guest entry were good and the Hotel was very nice.
I had a great time and would happily recommend to a friend.
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- Catherine Elizabeth Morris
- Farnborough, GB
- 1 Review
Helped made organising the Hen much easier.
They were accommodating with requests and alterations to the activities. This allowed us to fit in everything we wanted to do. Really useful that they sort out getting payments from a large group of people. Hassle free.
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- Ian Thomas
- Chepstow, GB
- 1 Review
Gave us great ideas and simplified the process.
The website is full of great ideas for stag do's and made life a lot easier deciding where to go and what to do. Getting quotes was simple for various activities and made managing a budget easier. The website was easy to use and the staff were also very responsive.
A good experience all round.
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- Daljeet Singh Juttla
- London, GB
- 1 Review
Fantastic flexibility and price - perfect for stag or activity weekend
I would definitely recommend Chilli Sauce as an events organising company. We got a great price for a weekend away in Bristol. There were lots of options to choose from and alot of flexibility with what we wanted to do and when.
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- Louisa Webb
- 1 Review
Great packages, really good service and value for money
I'd definitely recommend, the package we got was perfectly organised. All elements were of a high standard, everywhere was expecting us, so there were no problems. Staff at Chillisauce always very helpful.
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- Sam Hickson
- Manchester, GB
- 1 Review
Great value easy service
For the value of money we had a full day of events planned with easy setup and means of paying.
would use again
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- Ivy RooRa Davison-Lungley
- Guildford, GB
- 1 Review
Good overall experience and a happy bride to be, but poor communication
Chillisauce have great flexibility which means you can choose your activities which is brilliant. Our group contains performers, musicians and designers etc - so it is very tricky to find an activity which will be new and exciting for everyone.
The online management tool was really good. It helped me collect everyone's details and tracked who was coming to which part of the day. Although it could be improved if you could download the data into Excel to add your own information such as menu choices.
The payment by deposit and balance works really well. It means no one else has to pay for anyone else, which is good.
The communication from my account manager was poor. I could never get hold of her on the phone and my calls were not returned. We had a last minute hiccup the day before the hen do (down to one of the bridesmaids) and I left 3 voicemails requesting a return phone call and sent multiple email messages also requesting a phone call. I only had email responses. I would have preferred a phone call as requested.
I also got given the wrong menu for the comedy club. A menu was attached to my members area so I sent this out to all the girls. I asked my account manager if I needed to pre-book food (10 days before the event) and I was told I had to pre-order 3 days in advance. This only gave me 1 week to ask 26 people for the menu choices. I also got sent a completely different and much more limited menu. Our group had 13 vegetarians - there was only one vegetarian choice on the second menu. It would have been really helpful if the correct menu was given in the first place and the requirement to pre-book food had been communicated! I don't know what would have happened if I had not asked!
Reply from www.chillisauce.co.uk
With regards to the communications for your Event Manager we have looked at the call records and agree with you. The person in question has been spoken today and is now fully aware of the minimum standards expected in this area. We apologise for any inconvenience caused but if you’d rung our mainline at any point and asked for a colleague or a manager you would have been assisted on the spot.
We are also sorry about the menu situation and realise it can be stressful in such circumstances when organising a group. Things like this are a bit unavoidable for us most of the time however as suppliers often change menus / product offerings at short notice. This can be awkward when our customers booking many months ahead but we do our best to minimise the impact.
We do very much hope to be able to help out in the future should you or a friend require our services.
Regards
Wes
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- Andrew Soutar
- Liverpool, GB
- 1 Review
Great Venue - Well organised
When booking with Chillisauce i thought it may have been expensive - however it was excellent value for money and would use this company again for future stag doos.
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- Philip Brook
- Leeds, GB
- 1 Review
Hassle-free fun!
We had a great time shooting clay fowl and checking out Chester. The accommodation was comfortable and well-situated, and there were no issues with timings at any point. We didn't go to the club as they were IDing everyone, despite us all being +27/looking it, and they were charging £8 on the door! No other complaints though. Would use again!
