Reply from Chorley Group
[REPLY]
- Reviews (231)
- Mrs Butler
- 1 Review
Great service
Would recommend and am very pleased with all aspects of the service and no pushy salesman!
Reply from Chorley Group
Good Evening Mrs Butler,
Thanks for taking some time to leave a five star review of your experience dealing with our sales executive Bryan, at Chorley Group (Chorley).
As a family business we think it is vitally important that we do not adopt any pressure selling. We are always aiming to make our showrooms welcoming and comfortable environments for both staff and potential clients.
We wish you many miles of happy and trouble free motoring in your Nissan Qashqai.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Anthony
- 1 Review
great service, great car.
Good all round experience. Staff helpful and friendly. Everything went smoothly from start to end.
Reply from Chorley Group
Hi Mr Anthony,
Thank you for your a lovely review.
I'm pleased to see that Andy Wignall and the rest of our Preston team managed to make your buying experience a pleasant one.
We are family business so we always try to make our showrooms as friendly and welcoming as possible, I'm pleased this was evident on your visit.
We wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Rogers
- 1 Review
Confusing
The car was booked in at a telephone reminder from Nissanan .But on taking the car in was told it was not , but they accepted it anyway .Apart from that it was very good .
Reply from Chorley Group
Hi Mr Rogers,
Thanks for your time on the phone just now, I'm pleased that the issue didn't cause you too many problems and that we managed to overcome the obstacle.
your comments will be used in developing and smoothing out any issues in our process.
We wish you many miles of happy and trouble free motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Cavalier
- 1 Review
Great service, straight forward experience
I bought a used xtrail without seeing the car from Chorley Nissan. I had confidence in what the salesman told me about the car, and when it was delivered to me I was more than happy with my purchase. I would certainly contact them again if I were looking for a used car in the future.
Reply from Chorley Group
Afternoon Mr Cavalier,
Thanks for leaving a review of your experience dealing with Neal Pearson at our Chorley dealership.
Buying a vehicle from Winchester is a long distance purchase, which obviously involves a huge element of trust.
Being a family business we always aim to be 100% transparent with our customers and I'm pleased to see that Neal made this evident to yourself and you felt comfortable enough to buy from us from over 190 miles away.
I wish you many miles of happy motoring! If you are ever in Lancashire nip into the dealership for a coffee :)
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Bale
- 1 Review
Great price and professional service. No paperwork fee!
Very efficient at quoting via email and they made alterations for me very quickly. Paperwork was straightforward and promptly dealt with. Car arrived on the date I specified - colour and model correct...
Reply from Chorley Group
Afternoon Mr Bale,
Thanks for taking some time to leave a 5 star review of your experience of your experience dealing with Helen at our Burnley Business Center.
I'm really pleased to see we delivered a seamless process and that we made your purchase a pleasant one. There are a few other Nissan dealers between us and yourself in Shrewsbury so I am pleased to see that our prices and service managed to win earn your business.
I wish you many miles of happy, trouble free motoring in your new JUKE.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Fitzpatrick
- 1 Review
Motability made easy!
Due to deteriorating health problems I needed to change my car to one that met my physical needs.
Nissan Chorley in Burnley have a superb team and they were soon able to identify a vehicle which met my needs. All done with courtesy and a friendly, down to earth manner.
I would happily recommend the team to anybody who is looking to buy a new car, whether motability or not, as I felt that my views mattered and that I was directed to the most appropriate vehicle rather than the most expensive. Thank you all
Reply from Chorley Group
Thanks for taking the time to leave such a lovely review of your experience of our Burnley dealership.
I'm thrilled to see that Helen and the rest of the Burnley team talked you through your options and made sure you made the right choice for you.
We wish you many miles of happy motoring.
See you next time for your service.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Jenkins
- 1 Review
Excellent
I purchased a car with no pushy sales person trying to influence me. I felt the decision was all mine and apart from excellent information given to me during the time I spent at the Wigan Branch I am thoroughly pleased with the outcome and love my new Nissan Qashqai !
Reply from Chorley Group
Hi Mrs Jenkins,
Thanks for leaving a review of your experience dealing with Paul Atherton at our Wigan dealership.
As a family firm we are always aiming to inform our customers of as much information as they like but never aim to try and adopt a pressure sell on anyone. I'm therefore pleased to see that this was evident on your visits to Wigan.
I wish you many miles of happy motoring in your Nissan Qashqai.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Baldwin
- 1 Review
Dealers name Barry polite,courteous,no hard sell,would recommend
Just went along with my wife Angela to have a look around the dealer Barry was very helpful after some negotiations came away satisfied having part exchanged our Land Rover Freelander for Nissan Juke happy with the outcome.
Reply from Chorley Group
Hi Mr Baldwin,
Thanks for taking the time to leave a review of your experience dealing with our Wigan dealership.
Barry is one of the newest members of the Wigan team it is great to see him managing to deliver our high standards of service from day one. As a family run business Chorley Group doesn't operate a hard/pressure selling policy so it's great to see that was evident on your visit.
I wish you many miles of happy, trouble free motoring in your Nissan Juke.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Gardner
- 1 Review
Helpful, fast and just what we needed.
They found the car we wanted on the day. There are Great friendly faces to speak with and they are all very helpful. Would recommend it to anyone!
- Mrs Jurin
- 1 Review
Couldn't fault Aaron Speight sales person.
I have been looking at different cars for six months, Audi, BMW, Honda, mercedes but by far the sales and customer service we got fro Aaron was the best and persuaded us to buy the cars.
Reply from Chorley Group
Thanks for taking some time to leave a review of your experience dealing with our Blackpool dealership.
I'm thrilled to see that after much research amongst some top Marques you decided to purchase from Aaron at Chorley Group Blackpool.
I hope you are enjoying your car and we look forward to welcoming you back for your next service.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Mrs Woodward
- 1 Review
No~one can sell a nissan like chorley nissan can
Go and buy a car from chorley nissan I know it,s a bit far to go but they go the extra mile, fast and friendly service puts a
Smile on your face.
- Mr Alcock
- 1 Review
Car buying made easy
My wife and I dealt with the salesman Gareth Small when purchasing a Honda Civic. I have had many vehicles in my time for leisure and business and I rate Gareth as the best salesman I have dealt with. Gareth was polite, friendly and professional. The Chorley group Burnley took care of all our needs,as we had travellelled from from North Wales to buy the car. Well done! I would highly recommend you.
Reply from Chorley Group
Thanks for leaving a review of your experience of our Burnley dealership.
It is brilliant to see that Gareth Small and the rest of the Burnley team made your journey from North Wales worth while.
It is always pleasing to see an experienced car buyer such as yourself rating us as the best.
Your comments will be passed on to Gareth and the Burnley team.
I wish you many miles of trouble free motoring in your Honda Civic.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
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- Debbie Barcroft
- Blackburn, GB
- 2 Reviews
Fantastic
From the initial telephone call right through to the aftersales service, I am absolutely delighted with the professionalism and friendliness shown by everyone at Chorley Nissan Burnley branch. Lee was an absolute pleasure to deal with - nothing was too much trouble and he really went out of his way to ensure that everything was just right.
Two members of my family will only go to that dealership when changing their car - I highly suspect that I will be doing the same in the future. I have never been anywhere where I know 100% that I will be looked after, not only before buying it, but afterwards as well.
Thank you so very much.
Reply from Chorley Group
Hi Debbie,
Thank you for taking the time to leave a review of your experience of our Burnley branch.
It's great to see the Lee and the Burnley team managed to look after you. I'm also thrilled to see that we have the continued support of your other family members, we are a family business that has managed to built a loyal following. We are truly grateful for your support.
I wish you many miles of happy motoring in your Citroen Xsara Picasso.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Bickerstaff
- 1 Review
EXCELLENT SERVICE VERY PROFESSIONAL STAFF
Very welcoming staff and very proffesional not pushy at all. Called us on 3 seperate occasions to keep us informed when our new vehicle would arrive.
Excellent service all round.
Reply from Chorley Group
Thanks for leaving some feedback of your experience dealing with our Burnley branch.
I'm thrilled to see that Richard Davies your sales executive made sure your car buying experience was a positive one.
As a family business we always aim for all our showrooms to be welcoming and pressure free environments.
I wish you many miles of happy and trouble free motoring in your new white Juke Acenta Premium.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Conroy
- 1 Review
Happy to buy a car from you
Salesman (Andy Brown) was polite, professional and competent. We were able to take the cars we were interested in for a test drive unaccompanied, which was preferable to having a salesperson along. Cars were presented well and there was no delay in arranging the test drives. All promises were kept and the car was purchased with the minimum of fuss.
Reply from Chorley Group
Hi Mr Conroy,
Thanks for leaving a review of our Chorley dealership, it's great to see another brilliant review for Andy Brown and the Chorley team.
We are a family firm that does all we can to make buying a car an easy and hassle free experience for all involved.
I hope your Honda Civic serves you well and you have many miles of happy, trouble free motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Shiels
- 1 Review
Fabulous service!
I purchased my new nissan Juke from Howard Roberts. From the test drive to driving away my lovely new car Howard was fantastic. He made us feel comfortable and was able to answer any of our questions with ease. He kept regular contact and has even phoned to check that everything is ok with the new car. I would highly recommend Chorley Nissan as I love my new car. I would also tell friends and family to ask for Howard as he provided us with excellent service.
Thank you for making buying my new car such a positive experience!
Reply from Chorley Group
Morning Mrs Shiels,
Thank you for taking the time to leave such a lovely review of your experience dealing with our Preston dealership, specifically Howard Roberts your sales executive.
As a family business customer recommendations such as yours mean the world to us. Customer service is of paramount importance to us and it's great to see that you were happy with the service that you received.
I hope you are loving your new white Juke Tekna and we look forward to welcoming you back for your next service.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Birchall
- 1 Review
Repeat customer due to previous outstanding service and pleased to say standards still as high.
Found purchasing a car from chorley Nissan so easy. The salesman Neal Pearson was so professional and made it stress free, nothing was too much trouble and he kept us informed throughout the process. I would highly recommend chorley Nissan and make sure you ask for Neal!
Reply from Chorley Group
Hi Mr Birchall,
Thanks for taking the time to leave a review of your experience dealing with our Chorley dealership, specifically Neal Pearson.
Repeat customers are how we have built our business and we are truly thankful that people continue to return to us year after year, and have done so for nearly 20 years now.
We are a family business that is proud that we make buying or servicing a car easy and trouble free.
We look forward to welcoming you back for your next service in your Qashqai 360.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Roberts
- 1 Review
cheerful staff, easy sale
most important for customers is not to be pushed into making a decision, Andy maintained that stance throughout. we got lots of options and cars and made a sure choice.
Reply from Chorley Group
Hi Mrs Roberts,
Thanks for leaving a review of your experience dealing with Andy Brown and our sales team at Chorley.
It's great to see Andy delivering our family way of doing business so accurately. We want all our customers to feel they have made the right choice in a timescale that suits them. Pressure selling is not our game!
I hope you are loving your white Juke and we look forward to welcoming you back for your next service.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Miss Ellis
- 1 Review
Friendly, helpful and not too pushy !!!
Excellent service in purchasing a new car . Sometimes I can find car sales men too pushy however was allowed time to make decisions
Also the service was professional with accurate descriptions of car model and delivery times.
I would have no hesitation in returning to Chorley Nissan in the future
Reply from Chorley Group
Hi Miss Ellis,
Thanks for taking the time to leave a review of your experience dealing with our Chorley dealership and your sales executive Alan Freeman.
We are a family business that truly tries to buck the trend when it comes to an overbearing sales process. We want all our customers to feel welcomed and comfortable, enabling them to have sufficient time to make an informed and pressure free decision.
I hope you have many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Duerden
- 1 Review
Fantastic
I got my motability Qashqai from the Preston Branch and was dealt with by Howard Roberts what a fantastic guy he helped us from start to finish, kept us updated all the way through the process until delivery date and I must also say the handover of my new vehicle was brilliant he went through everything with us. A1 for everything can't thank them enough.
I would recommend the branch to anyone wishing to buy a new Nissan or even a secondhand vehicle too :)
Nice friendly service for start to finish very professional too :)
Reply from Chorley Group
I'm thrilled to see that Howard and the team at Preston looked after you so well.
I do hope you are enjoying your Qashqai and you continue to have many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Mallett
- 1 Review
Chorley Group PRESTON - Fantastic service and a lovely experience.
We went to Chorley Nissan (PRESTON) to generally have a look at what was available as we wanted to replace my current car. We was greeted outside on a windy day by a friendly (non-pushy) sales representative who informed us there was a model inside the showroom we could look around out of the wind.
There was no pressure, no lurking the background, he just let us look around and helpfully gave answers when we had questions.
We left the garage and returned home to think over the car with the brochures and information but that afternoon felt it was worth an extra look and phoned the sales rep to arrange test drives of the different engines. We came back two days later to have the test drives and having driven both, when we felt it was the right car. The offers they worked out were really helpful taking all our needs into account, nothing was too much trouble and the amount of attention they gave to us, as individuals we never experienced before.
They took the time to work out the best deal for us, knowing a better offer was coming on the following week, so worked everything out on that basis. The whole process was very smooth and friendly from the whole garage and it was a thoroughly pleasurable experience buying a new car.
Throughout the process the garage kept us updated and as previously state the whole process from start to finish was very friendly and professional, so much so that other family members are seriously considering buying one within the next 12 months.
Chorley Nissan (PRESTON) have a fantastic approach to selling cars and I have no reservations about recommending them to anyone, by far the best experience buying a car.
Reply from Chorley Group
Thank you so much for taking the time to write such a thorough and pleasant review of your experience dealing with our Preston dealership.
I'm thrilled to see that Andrew Wignall your sales executive made your visits pleasant and that the rest of the time were on hand to make sure everything went smoothly for you.
We are a family business that is fast approaching our 25th year and we have made it this far by offering the kind of customer service you have described.
Recommendations are the foundations of our business and we thoroughly appreciate you recommending us to your friends and family.
I trust your new white Qashqai 360 is serving you well and we wish you many miles of happy motoring.
We look forward to welcoming you back for a coffee at your next service.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Singh
- 1 Review
Nice Car but with Fault
Sold car with emmision control system fault
Reply from Chorley Group
Thanks for leaving a review of your experiences of Chorley Group.
I'm pleased that the Insignia is a nice car and I do hope that it is now okay.
I'm told that the we arranged for the vehicle to go into a vauxhall dealership local to yourself and that the problems should now have been resolved. I do hop this is the case, if not please feel free to get back in touch.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Miss Vena Eastwood
- 1 Review
Sale [ sail] across the Atlantic!
I bet my sales man had never sold a Nissan Juke or any Nissan through a 3 person, plus e mail and phone calls to me across 3,500miles, across the Atlantic, I've been in the USA for 4 months and in faith sold my car before I left. My truist was repaid
The sale went perfectly, I arrived at M/C airport on the 11 April was driven by a friend to Burnely Chorley Nissan and drove my new Juke out, taxed, insured and sparklingly valetted in about an hour Delighted! Coffee was good too!
Customer service excellent! No complaints!
Thank you
Vena Eastwood
Reply from Chorley Group
Thanks for taking the time to write such an interesting review.
There must have been 101 things that could have potentially gone wrong in such a long distance purchase, so it is extremely pleasing to see that we got all 101 correct.
I'm pleased to see that Wayne your sales executive and the rest of the Burnley team were able to look after you and deliver the 'excellent' customer service you speak of.
I hope you are enjoying being back in the UK and you are loving your Juke Acenta Premium.
We wish you many miles of happy motoring and look forward to welcoming you back for your next service.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Martin
- 1 Review
An easy way to purchase a car without the hassle.
From the minute I stepped into the showroom, I was treated well. There was no pushy salesperson. I was asked what my requirements were and then I was shown what was available.
I was left to think about a car that I was interested in. I went back after 24hrs and the transaction was carried out effortlessly. Anything that I was unsure about was explained and was given additional advise on different aspects of the transaction.
I would deal with Chorley Nissan again and would recommend to my friends.
Reply from Chorley Group
Hi Mr Martin,
Thanks for taking the time to write such an honest and thorough review of Chorley Group Burnley.
We are a family business that prides itself on our family approach to the way conduct our business. We fully believe that buying a car should be a pleasant experience carried out in a pressure free environment.
I'm thrilled to see Chris Gill and the Burnley team managed to meet your needs.
Thanks for the pending recommendations, our business has been built on recommendations and word of mouth and we are truly grateful for this.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Bone
- 1 Review
Great Car, Excellent Price
Originally went in to look at a second hand Quasqui but then decided it did not do the mileage i required, I was offered a brand new juke for similar price and after taking it for a test drive I negotiated a deal and purchased. No Hassle and no pressure to buy. Recommended.
Reply from Chorley Group
Hi Mr Bone,
I'm pleased to see that Chris Gill and the Burnley team looked after you when purchasing your car.
It's great to see that we managed to find the right vehicle for you.
I hope you have many miles of trouble free motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Marsh
- 1 Review
Excellent service.
I couldn't fault the help I received when I was purchasing my Nissan Juke.
Reply from Chorley Group
Hi Mrs Marsh,
Thanks for leaving a review of Chorley Group Wigan.
I'm pleased to see that Darren Smyth and the Wigan team looked after you.
I hope you are enjoying your Juke and we wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Kirsty Hall
- 1 Review
Helpful, friendly, accommodating and in no way pushy. The team at the Preston office were excellent.
All the way through the process the sales team at the Preston branch were friendly, helpful and knowledgeable. I was sold my car by Ben Barlow who was a thoroughly nice guy. I felt under no pressure to buy and wasn't rushed into anything. I had a great sales experience and would definitely recommend Ben and the team to friends looking for a new car.
Reply from Chorley Group
Hi Kirsty,
Thanks for taking some time leave a review of your experience dealing with Chorley Group Preston.
It is brilliant to see that our sales executive Ben made you car buying experience a pleasant one. I will pass on your praise to Ben and the rest of the team.
I hope you enjoy your Juke and we wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Sloan
- 1 Review
Excellent service.
Excellent service. Not too pushy, efficient, no daft messing around re discounts / valuations etc.
Reply from Chorley Group
Hi Mrs Sloan,
Thanks for taking some time to leave a review of Chorley Group Preston.
It is great to see that Ben Barlow looked after you and that the service is what you required.
I wish you many miles of happy and trouble free motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Zahid Maqbool
- 1 Review
Sales advisors good service departmeny poor
Nissan Chorley ae really pleasant to deal with they are polite and have a brilliant test drive policy. There case seen good valu and they come with warranties.
The negative is that the service see make huge errors my car had a big scrape on my care luckily I saw it but was caused by the MOT guys, they let me drive away with a screen damage which was. Not in keeping with their geneal good service
The key point is to do with the service as my car passed the mufti point check with a huge scape parts if the undercarriage broken that even a layman like me cold see. The second issue was a crack on the window screen which was never resolved and basically dismissed
The car was given a MOT but we had to drive from Oldham. To get the hand brake fixed . how did it pass the. MOT ? They did not have time to fix despite my ore all and so had to make a second appoint 5 days later and he hand brake got resolved
In. Essence I would question Chorley groups service
Reply from Chorley Group
Hi Mr Maqbool,
Thanks for taking the time to review your experience of Chorley Group.
I'm sorry that the brilliant service experience was tarnished a little by the scratch on the vehicle. I was actually aware of the problem you had with the scratch and was glad to see that we sorted it promptly and efficiently.
I hope enjoy your BMW and that you have many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Keshavji
- 1 Review
Clear and straightforward service, details, price and transaction.
From first phone call I was impressed by clarity and explanation and straightforward talk. Gave me very good price, very good respectable service. Thank you.
- Mr Ainsworth
- 1 Review
My 3rd new X-Trail from Chorley Nissan - need I say more?
I went in to get a new battery in my remote key, spotted a new X-Trail, and began having a chat with Chris, the salesman. The deal he offered me on a Tekna was not to be missed. He found me one in Thundercloud, the colour I wanted, and a couple of days later I drove it away. The whole experience was friendly, efficient and at no time did I feel in any way pressured.
I would recommend Chorley Nissan at Burnley unreservedly.
Reply from Chorley Group
Thanks for leaving a review of Chorley Group.
I'm pleased to see that Chris looked after you so well and that we offered you a deal too good to refuse.
Enjoy your New X-Trail and I hope you have many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Galazka
- 1 Review
Sales Service is way above the competition
We recently purchased a used car from Chorley Nissan Wigan, the sale agreement was dealt with over the phone as we live miles away. Everything I needed to know was answered about the condition of the car and the sales personnel were honest and very obliging when it came to all my requests.
I would not hesitate to recommend this garage as all the team are helpful, friendly and could not have done anything more to make us feel welcome. If I am in the market for another car I would look here to see what was for offer first as the service I was provided with is well worth the 200 mile journey to purchase the right car.
Top marks for the branch.
- Miss Binks
- 1 Review
Tremendous customer care and service
I would certainly have no reservations about buying a car from Chorley Nissan. Right from the start the customer service was outstanding and could not be faulted. There was very little sales pressure to purchase extras in my opinion which can be offputting, although the benefits were pointed out clearly and concisely. A problem with the car i purchased was corrected as soon as possible with courtesy. Overall a good experience.
Reply from Chorley Group
Hi Miss Binks,
Thanks for taking some time to review your experience of Chorley Group Preston.
It is great to see that your sales executive Ben and the team at Preston made your purchasing experience a pleasant one. We are a family firm that does not believe in a high pressure sales environment and it is great to see this was evident at Preston.
I hope you have many miles of happy motoring in your Nissan Note and we look forward to welcoming you back for your next service.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Drysdale
- 1 Review
I’m please that Chorley Nissan live up to their reputation of providing excellent customer service.
After an initial misunderstanding on collection of my car, the matter was quickly resolved.
I’m please that Chorley Nissan live up to their reputation of providing excellent customer service.
Thank you.
Reply from Chorley Group
Hi Mr Drysdale,
Thanks for taking the time to review Chorley Group.
There seems to have been some misunderstanding when you purchased your vehicle, for which I must apologise.
We would be happy to swap the wheels over for you if you so wished. However, I appreciate you had to travel some distance to collect the vehicle. Therefore, if you would like to visit a local dealership and have them change the wheels I would be happy to reimburse you.
I will try to call you shortly to confirm this.
I do hope this helps to resolve the matter. We are a family business that is proud of the reputation we have for customer care and I do hope this goes some way in changing your opinion of us.
We wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Law
- 1 Review
GRRRRRReat
we had a good experience no pressure but thought they could have offered more for our car my wife didnt get flowers which we got when we bought our other car
Reply from Chorley Group
Hi Mr Law,
Thanks for leaving a review of Chorley Group (Blackpool), I'm pleased to see you had a good experience.
I wish you many miles of happy and trouble free motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleygroup.co.uk
- Mr Christian
- 1 Review
Excellent! Professional, helpful and friendly.
I found Nissan thoroughly professional and as a new customer I found the experience positive, especially since I had never bought a car from a dealer before. We were helped by friendly and experienced staff - it made the process of buying a car so much easier. I would gladly recommend this garage whole heartedly!
Reply from Chorley Group
Thanks for leaving a lovely review of your experiences of dealing with Chorley Group (Burnley).
It is brilliant to see that we made your dealership experience a pleasant one and we look forward to welcoming you back for your servicing work. Remember our services start from just £99 for your Nissan Note.
We wish you many miles of happy, trouble free motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Robinson
- 1 Review
I have valued the service I have received. I feel advised and supported throughout the process . I feel I have chose a car as opposed to brewing sold one, which is the experience I have had previous
I would really recommend this garage. The guys were friendly and approachable and I felt they listened. I love my car and I am happy with the service I have received. Really professional but personable
Reply from Chorley Group
Thanks for leaving a review of your experience dealing with our Burnley dealership.
It is great to see that Amar delivered the family service we require of all our sales teams. We are a family business that has prided itself on our professional but un-pressured approach to business.
I hope you are enjoying your car and we wish you many miles of happy motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Bell
- 2 Reviews
Absolutely superb service from ordering to delivery and beyond.
Can't describe how excellent the team at Chorley Nissan are. Just bought my second Qashqai - everything explained fully, no pressure to buy, just clearly giving all information fully then letting the car, and my previous experience of it, sell itself. I would fully and unreservedly recommend this dealership to anyone.
Reply from Chorley Group
Thanks for leaving such a great review of your experience of our Chorley dealership.
Ian Walsh is one of our new trainees and it is great to see that he managed to deliver the level of service we require, I will be sure to pass on your praise.
I wish you many miles of happy trouble free motoring and we look forward to welcoming you back for your servicing.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mrs Kay
- 1 Review
Absolutely excellent and easy process
The service we received from start to finish was polite, informative and professional. The car is of excellent quality and we received it in a pristine condition. We were kept informed of progress and supported throughout with all aspects of purchasing a new car and trading in our old car. I would have no hesitation in recommending this dealership to others.
Reply from Chorley Group
Hi Mrs Kay,
It's great to see that Wayne and the team at Burnley looked after you so well.
Recommendations are our most effective form of advertising and it is the foundations of which we have built our business.
Thanks for your custom and we wish you many miles of happy, trouble free motoring.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
- Mr Chester
- 1 Review
Customer Sale Without the pressure
Excellent customer service. Fast delivery. Selling without the pressure to buy. Well Recommended. Definitely Recommend to friends and family.
Reply from Chorley Group
Mr Chester,
thanks for leaving a review of your dealings with our Burnley dealership.
It's great to see that Helen Kay and the team met your expectations and more.
Please do recommend us, and remember anyone you recommend who buys a car will earn you a £50 referral fee.
Kind Regards
Adam Turner
Business Development Manager
Chorley Group
www.chorleynissan.co.uk
Chorley Group Details
Suppliers of New Nissan, Fiat, Kia & Hyundai vehicles & all makes of Used Cars across Lancashire
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with six key dealerships and four franchises across the North-West of England, in Blackpool, Burnley, Chorley, Preston and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
Visit Chorley Group
Pauline Turner - Sales Director
PR7 1NN Chorley
United Kingdom
Category
Chorley Group is ranked 4 out of 36 in the category Categories Transportation Cars
