I bought a used xtrail without seeing the car from Chorley Nissan. I had confidence in what the salesman told me about the car, and when it was delivered to me I was more than happy with my purchase. I would certainly contact them again if I were looking for a used car in the future.
Very efficient at quoting via email and they made alterations for me very quickly. Paperwork was straightforward and promptly dealt with. Car arrived on the date I specified - colour and model correct...
Due to deteriorating health problems I needed to change my car to one that met my physical needs.
Nissan Chorley in Burnley have a superb team and they were soon able to identify a vehicle which met my needs. All done with courtesy and a friendly, down to earth manner.
I would happily recommend the team to anybody who is looking to buy a new car, whether motability or not, as I felt that my views mattered and that I was directed to the most appropriate vehicle rather than the most expensive. Thank you all
I purchased a car with no pushy sales person trying to influence me. I felt the decision was all mine and apart from excellent information given to me during the time I spent at the Wigan Branch I am thoroughly pleased with the outcome and love my new Nissan Qashqai !
Just went along with my wife Angela to have a look around the dealer Barry was very helpful after some negotiations came away satisfied having part exchanged our Land Rover Freelander for Nissan Juke happy with the outcome.
I have been looking at different cars for six months, Audi, BMW, Honda, mercedes but by far the sales and customer service we got fro Aaron was the best and persuaded us to buy the cars.
My wife and I dealt with the salesman Gareth Small when purchasing a Honda Civic. I have had many vehicles in my time for leisure and business and I rate Gareth as the best salesman I have dealt with. Gareth was polite, friendly and professional. The Chorley group Burnley took care of all our needs,as we had travellelled from from North Wales to buy the car. Well done! I would highly recommend you.
From the initial telephone call right through to the aftersales service, I am absolutely delighted with the professionalism and friendliness shown by everyone at Chorley Nissan Burnley branch. Lee was an absolute pleasure to deal with - nothing was too much trouble and he really went out of his way to ensure that everything was just right.
Two members of my family will only go to that dealership when changing their car - I highly suspect that I will be doing the same in the future. I have never been anywhere where I know 100% that I will be looked after, not only before buying it, but afterwards as well.
Thank you so very much.
Very welcoming staff and very proffesional not pushy at all. Called us on 3 seperate occasions to keep us informed when our new vehicle would arrive.
Excellent service all round.
Salesman (Andy Brown) was polite, professional and competent. We were able to take the cars we were interested in for a test drive unaccompanied, which was preferable to having a salesperson along. Cars were presented well and there was no delay in arranging the test drives. All promises were kept and the car was purchased with the minimum of fuss.
I purchased my new nissan Juke from Howard Roberts. From the test drive to driving away my lovely new car Howard was fantastic. He made us feel comfortable and was able to answer any of our questions with ease. He kept regular contact and has even phoned to check that everything is ok with the new car. I would highly recommend Chorley Nissan as I love my new car. I would also tell friends and family to ask for Howard as he provided us with excellent service.
Thank you for making buying my new car such a positive experience!
Found purchasing a car from chorley Nissan so easy. The salesman Neal Pearson was so professional and made it stress free, nothing was too much trouble and he kept us informed throughout the process. I would highly recommend chorley Nissan and make sure you ask for Neal!
Excellent service in purchasing a new car . Sometimes I can find car sales men too pushy however was allowed time to make decisions
Also the service was professional with accurate descriptions of car model and delivery times.
I would have no hesitation in returning to Chorley Nissan in the future
I got my motability Qashqai from the Preston Branch and was dealt with by Howard Roberts what a fantastic guy he helped us from start to finish, kept us updated all the way through the process until delivery date and I must also say the handover of my new vehicle was brilliant he went through everything with us. A1 for everything can't thank them enough.
I would recommend the branch to anyone wishing to buy a new Nissan or even a secondhand vehicle too :)
Nice friendly service for start to finish very professional too :)
We went to Chorley Nissan (PRESTON) to generally have a look at what was available as we wanted to replace my current car. We was greeted outside on a windy day by a friendly (non-pushy) sales representative who informed us there was a model inside the showroom we could look around out of the wind.
There was no pressure, no lurking the background, he just let us look around and helpfully gave answers when we had questions.
We left the garage and returned home to think over the car with the brochures and information but that afternoon felt it was worth an extra look and phoned the sales rep to arrange test drives of the different engines. We came back two days later to have the test drives and having driven both, when we felt it was the right car. The offers they worked out were really helpful taking all our needs into account, nothing was too much trouble and the amount of attention they gave to us, as individuals we never experienced before.
They took the time to work out the best deal for us, knowing a better offer was coming on the following week, so worked everything out on that basis. The whole process was very smooth and friendly from the whole garage and it was a thoroughly pleasurable experience buying a new car.
Throughout the process the garage kept us updated and as previously state the whole process from start to finish was very friendly and professional, so much so that other family members are seriously considering buying one within the next 12 months.
Chorley Nissan (PRESTON) have a fantastic approach to selling cars and I have no reservations about recommending them to anyone, by far the best experience buying a car.
I bet my sales man had never sold a Nissan Juke or any Nissan through a 3 person, plus e mail and phone calls to me across 3,500miles, across the Atlantic, I've been in the USA for 4 months and in faith sold my car before I left. My truist was repaid
The sale went perfectly, I arrived at M/C airport on the 11 April was driven by a friend to Burnely Chorley Nissan and drove my new Juke out, taxed, insured and sparklingly valetted in about an hour Delighted! Coffee was good too!
Customer service excellent! No complaints!
From the minute I stepped into the showroom, I was treated well. There was no pushy salesperson. I was asked what my requirements were and then I was shown what was available.
I was left to think about a car that I was interested in. I went back after 24hrs and the transaction was carried out effortlessly. Anything that I was unsure about was explained and was given additional advise on different aspects of the transaction.
I would deal with Chorley Nissan again and would recommend to my friends.
Originally went in to look at a second hand Quasqui but then decided it did not do the mileage i required, I was offered a brand new juke for similar price and after taking it for a test drive I negotiated a deal and purchased. No Hassle and no pressure to buy. Recommended.
All the way through the process the sales team at the Preston branch were friendly, helpful and knowledgeable. I was sold my car by Ben Barlow who was a thoroughly nice guy. I felt under no pressure to buy and wasn't rushed into anything. I had a great sales experience and would definitely recommend Ben and the team to friends looking for a new car.
Nissan Chorley ae really pleasant to deal with they are polite and have a brilliant test drive policy. There case seen good valu and they come with warranties.
The negative is that the service see make huge errors my car had a big scrape on my care luckily I saw it but was caused by the MOT guys, they let me drive away with a screen damage which was. Not in keeping with their geneal good service
The key point is to do with the service as my car passed the mufti point check with a huge scape parts if the undercarriage broken that even a layman like me cold see. The second issue was a crack on the window screen which was never resolved and basically dismissed
The car was given a MOT but we had to drive from Oldham. To get the hand brake fixed . how did it pass the. MOT ? They did not have time to fix despite my ore all and so had to make a second appoint 5 days later and he hand brake got resolved
In. Essence I would question Chorley groups service
From first phone call I was impressed by clarity and explanation and straightforward talk. Gave me very good price, very good respectable service. Thank you.
I went in to get a new battery in my remote key, spotted a new X-Trail, and began having a chat with Chris, the salesman. The deal he offered me on a Tekna was not to be missed. He found me one in Thundercloud, the colour I wanted, and a couple of days later I drove it away. The whole experience was friendly, efficient and at no time did I feel in any way pressured.
I would recommend Chorley Nissan at Burnley unreservedly.
We recently purchased a used car from Chorley Nissan Wigan, the sale agreement was dealt with over the phone as we live miles away. Everything I needed to know was answered about the condition of the car and the sales personnel were honest and very obliging when it came to all my requests.
I would not hesitate to recommend this garage as all the team are helpful, friendly and could not have done anything more to make us feel welcome. If I am in the market for another car I would look here to see what was for offer first as the service I was provided with is well worth the 200 mile journey to purchase the right car.
Top marks for the branch.
I would certainly have no reservations about buying a car from Chorley Nissan. Right from the start the customer service was outstanding and could not be faulted. There was very little sales pressure to purchase extras in my opinion which can be offputting, although the benefits were pointed out clearly and concisely. A problem with the car i purchased was corrected as soon as possible with courtesy. Overall a good experience.
After an initial misunderstanding on collection of my car, the matter was quickly resolved.
I’m please that Chorley Nissan live up to their reputation of providing excellent customer service.
I found Nissan thoroughly professional and as a new customer I found the experience positive, especially since I had never bought a car from a dealer before. We were helped by friendly and experienced staff - it made the process of buying a car so much easier. I would gladly recommend this garage whole heartedly!
I would really recommend this garage. The guys were friendly and approachable and I felt they listened. I love my car and I am happy with the service I have received. Really professional but personable
Can't describe how excellent the team at Chorley Nissan are. Just bought my second Qashqai - everything explained fully, no pressure to buy, just clearly giving all information fully then letting the car, and my previous experience of it, sell itself. I would fully and unreservedly recommend this dealership to anyone.
The service we received from start to finish was polite, informative and professional. The car is of excellent quality and we received it in a pristine condition. We were kept informed of progress and supported throughout with all aspects of purchasing a new car and trading in our old car. I would have no hesitation in recommending this dealership to others.
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