Chorley Group reviews

Chorley Group reviews

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9.4
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Review by confirmed purchaser

Perfect Car, Right Price, Great Company

I went to Chorley Nissan in Chorley just to look and then I found my perfect car. A Nissan Juke with leather upholstery, sat nav, all the extras and only 7 months old. The salesman (Ian) was really helpful and after a test drive I bought it!! The follow up has been excellent and I couldn't be happier. Thank you so much.
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Review by confirmed purchaser

VERY POOR

I used a car for part-exchanged which was bought on santander finance. Chorley nissan agreed to clear the outstanding balance. It's nearly 4 weeks now but santander still did not receive payment. I made many phone calls to finance company and chorley nissan preston. I do not feel that chorley nissan preston made any affort to solve the problem.

Santander still waiting for payment.
If santander don't receive payment by next I will be in trouble.
Chorley Group

Reply from Chorley Group

Morning Mr Begum,

Thanks for your time and patience on the phone yesterday, it was much appreciated.

I'm pleased that you were understanding in the matter - as you were aware it was a little out of our hands and our processes had been adhered to.

As you now know all issues should have been resolved and all payments due were made in full.

If you do experience any further issues or you have any questions please don't hesitate to give me a call at Head Office on 01257 240600.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

Helpful without being pushy

Helped finding the right car for my situation. Let me try it out as long as i needed to make sure it was the right car for me .The only complaint is Nissan delivery service as it
took them over a week longer to deliver my car.
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Review by confirmed purchaser

No shifty salesmen in sight!

Never have i had such an easy clear cut car purchase. There was no disappearing to the back office to talk figures, or how much they think they can get out of you. No 'give us £500 now' in fact Nissan paid my whole deposit on a brand new car!
I cant recommended Gareth at the Burnley site enough. In fact I recommend him highly to everyone I can.
I will always use him now as I see him as my personal car dealer 😃
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Review by confirmed purchaser

Excellent service throughout my purchase

Nigel the Motobility advisor was more like a friend than a salesman, Nothing was too much trouble for him. And i have advised people i know to go in and see him.
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Review by confirmed purchaser

Glad I'm back wih Nisan

I Just bought a New Note from Chorley Nissan.
I haven't bought a car off them for about 10 years, but the service is still as good as ever.
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Review by confirmed purchaser

Fab and friendly

This was my second purchase from the same showroom and even the same sales exec who has been great, thank you Richard, could not have wished for a more personal level of service. Going above and beyond, thank you. Very happy with my 14 plate Juke.
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Review by confirmed purchaser

Fantastic Customer Service

Excellent experience from start to finish. These guys know their stuff. Fantastic customer service is one of the reasons i keep returning to Chorley Nissan. Matt, Gary , Richard and Tommy are always helpful and willing to go the extra mile . Well done .
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Review by confirmed purchaser

Chorley Nissan, Westgate, Burnley. A great company to deal with.

Having visited the Burnley branch of Chorley Nissan with my daughter who was changing her car, I was very impressed with the way she was dealt with by the Sales Exec. Gareth Small. In addition, the showroom was very welcoming and no high powered, pushy sales techniques were employed which was a big plus.
As a result I have myself purchased a new car from Gareth a few days later.
I cannot fault Chorley Nissan at Westgate Burnley.
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Review by confirmed purchaser

I have done nothing wrong getting my New Nissan Juke.Good choice at good Dealer,go for Nissan

I strongly recomond Nissan cars as it comes with lots of extras and staff dealing with us brilliant.Mr.Nigel Eden very nice adviser through out dealing.
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Review by confirmed purchaser

Very happy

No hassle and got the deal I wanted
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Review by confirmed purchaser

Friendly service.

This is the second car that I have obtained from Chorley Nissan and on both occasions the service has been exemplary. I would have no hesitation in recommending them.
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Review by confirmed purchaser

Good service & communication - no complaints at all

Chorley Group Nissan in Burnley provided me with a good opportunity to test drive, a reasonable new car discount and kept me really well informed on the progress of my order. When the car arrived they turned it round really quickly and we were very happy with the overall experience. This is our first Nissan and we only bought it on 31/03/14 so as yet have not needed to use the service arm of Chorley Group.
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Review by confirmed purchaser

I'll be back

I have been looking for a van for quite a while , tried the local ads and garages with no luck , when I received a call from Chorley Nissan to say they have one which may suit my purpose.
Went to have a look ,it was as good as they said ,I agreed a price ,the service I received was excellent from the start ,the van was delivered to my address with a full service and a full 12 months breakdown and warranty included ,which I did not expect, normally 3 months
So a big thankyou to all at Chorley Nissan ,

would I use them again, definitely
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Review by confirmed purchaser

Trusty, responsive, No nonsense, straight to the point business

I have come across Chorley Group as I was looking for lease car. The price was the lowest which you could find on internet and this is was my first time when I leased car so I was a bit cautious. I have made only one phone call after which rest have been dealt in very responsive manner by Joanne and John emails. Then I have been informed about the arrival date which never has been delayed. Now car is with us delivered as promised.
I really liked the way they handled all arrangements and my enquiries. Nice, satisfying, no-nonsense business which I would gladly without any hesitation recommend to anyone interested in leasing.
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Review by confirmed purchaser

All accommodating at the Burnley branch, nothing seems to be too much trouble.

This is my third Qashqai since 2008. I have also had a new Fiat and a subsequent Micra for my wife, so this must say something about the Burnley team.
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Review by confirmed purchaser

My Nissan Note sure floats my boat !!

A gentleman named Phil dealt with me. I found him to be very polite, pleasant, also very helpful and answered any questions I had.
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Review by confirmed purchaser

Good overall experience

The purchase of the Nissan Note from Chorley Nissan was a very good transaction.
Well attended to when we arrived to sort out the paperwork by Darren Smyth. All very quick and efficient.
Vehicle delivered and old car collected on day agreed. The dealership contacted me in the morning to confirm delivery time, which was met.
Hand over and vehicle introduction well handled by Tommy.
Follow up call made a few days later to make sure all was in order.
Overall a very pleasant experience - and we are very pleased with the Nissan Note.
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Review by confirmed purchaser

smooth transaction with no pressure

I felt that I got a good deal, I was not pressured into extras I didn't want and the staff where friendly and kept me informed before and after delivery.
At last a showroom where you feel you have made a purchase without feeling pushed or conned.
cheers and thanks Tom & Garry
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Review by confirmed purchaser

Very Good Service received

Thanks to the Service Team including the desk staff. Great to be taken to work when I dropped the car off and picked up again from work to collect my car. The driver was very friendly and courteous which can be rare these days and was very much appreciated. Unlike one of the sales managers who spoke to one of the service desk staff in not a very nice manner in response to a question, in front of myself and 2 other customers, totally unnecessarily.

Chorley Group Details

Suppliers of New Nissan, Fiat, Kia & Hyundai vehicles & all makes of Used Cars across Lancashire

Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with six key dealerships and four franchises across the North-West of England, in Blackpool, Burnley, Chorley, Preston and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.

Visit Chorley Group

Pauline Turner - Sales Director

Call us on: 01257-266001
We live here: Head Office, Ackhurst Road
PR7 1NN Chorley
United Kingdom

Category

Chorley Group is ranked 10 out of 51 in the category

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