Chorley Group reviews

Chorley Group reviews

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9.4
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Review by confirmed purchaser

A 'Note'worthy purchase

The sales chap introduced himself as Richard Chamberlain - it nearly bowled my wife over until she realised he wasn't THAT Richard Chamberlain. I told him what I had seen on the web-site and he took us straight to the Nissan Mote on the forecourt which was the object of my enquiry. After being shown round and given a test drive the decision was made. There was a very fair deal arranged with the part-exchange allowance and I subsequently took delivery of the Note as arranged. Perhaps the only thing on the downside was the tyre warning on the MOT certificate issued with the vehicle. There was virtually no mileage left on it and it did spoil what was otherwise a very pleasant transaction.
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Review by confirmed purchaser

Try the Chorley Nissan experience.

At Chorley Nissan I found the quality of care superb everything was top rate. Aaron kept me informed every step of the way. I would advise anyone buying a car to go to Chorley Nissan.
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Review by confirmed purchaser

great service and friendly staff

It was lovingly looking round with no pressure
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Review by confirmed purchaser

Not pushy, passant and understanding.

Richard the car sales man was very understanding on what our needs were, very polite, passant and knowledgeable. Went out his way to help us was not pushy to sell but made sure we got what we wanted.
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Review by confirmed purchaser

Great personal service!

Anton and Howard went out of their way to look after me and built a great relationship with me
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Review by confirmed purchaser

FAULTLESS

I cannot fault Gary Lamb and Tommy at Wigan branch of Chorley Nissan. From the first phone call, test drives, delivery and follow up they have been second to none, with nothing too much trouble. I would 100% recommend them to anyone and will definitely be returning. My Nissan Juke is amazing! Thank you again! Your service, commitment and courtesy is first class.
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Review by confirmed purchaser

Awesome!

I must say I had a very good experience buying my first car from Chorley Nissan. All praises to the sales team in Burnley, bought my first car in a matter of 4 days.
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Review by confirmed purchaser

Nice easy car buying experience.

My opinion of this franchise, is first class, the transaction was smooth, very fast & professional . To sum it up I have purchased a few cars & this one was very precise with excellent after service care.
Many thanks to Andy Brown
Chorley Group

Reply from Chorley Group

Hello Mr Hough,

Thanks for taking the time to leave a great five star review of your experience dealing with Andy Brown at our Chorley dealership.

It's great that you make specific comment about our after service care. Lots of people sell cars, and we always believe that it is our customer service that sets us apart from the rest. I'm pleased to see this was evident on your visit.

I hope you are enjoying your LEAF and continue to enjoy many miles of fuel and emission free motoring.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

This company gives car dealers a good name !

Pleasant staff who dealt with our purchase with courtesy and professionalism.
Chorley Group

Reply from Chorley Group

Good Afternoon Mr McGrath,

Thanks for taking the time to leave your five star review.

I'm thrilled to see that our team at Wigan made your purchasing experience a pleasant one. I will ensure your sales executive Matthew is aware of your feedback!

Car dealers are too often tarred with the same 'dodgy' brush, but as an honest family business it's vital to us that we go out our way to change this industry perception.

I wish you many miles of happy motoring in your Qashqai and we look forward to welcoming you back for your next service.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

FANTASTIC sales team at Chorley Nissan Blackpool

From the moment we entered the showroom we were treated superbly.
Having previously purchased a new car 15 months ago we decided we would like to upgrade our car to the newer model, we dealt with the same salesman that sold us our old car and he was every bit professional as you would expect, and made the transition as smooth as possible, even to arranging the car to arrive quickly.
The salesman Phil Brambles from Chorley Nissan Blackpool is an excellent example of professionalism. The next time we purchase a new car I will certainly be looking out for him in the salesroom.
Chorley Group

Reply from Chorley Group

Hi Mrs Wright,

Thanks for the glowing five stars of your dealings with our Blackpool dealership, specifically Phil Brambles.

It is repeat custom such as yours that enables our business to grow and operate in the manner which we do. I'm thrilled to see that Phil looked after you so well that you came back again!

Thanks for your business.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

Excellent Service, great customer care

Unsure of what I wanted, the salesperson (Paul Atherton) was extremely helpful, asked me lots of questions to establish what was important to me and gave me all the information on the various models. They gave me a price for my own car and gave me options of how I could purchase the car. He was friendly, not pushy (which is refreshing after dealing with some other car salespeople)
I found all the staff at Chorley Nissan Wigan to be friendly and helpful, I now have my car and am delighted with the service that I have received.
would definitely recommend dealing with this showroom.
Chorley Group

Reply from Chorley Group

Good Afternoon Mrs Clarke,

Thanks for taking the time to leave a lovely, thorough five star review of your experience dealing with Paul Atherton at our Wigan dealership.

Paul may be a 'man mountain' and he may well sleep in the gym but he is a gentle giant who always goes out his way to help his customers make the right choice for them.

As a family business it's people like Paul that are vital to instilling our 'big enough to cope, small enough to care ethos', which we pride ourselves on! We all believe that buying a car should be a refreshing, informed and unique experience and not one that you get pressured into.

I wish you many miles of happy motoring in your new Qashqai, you can't help but love that car!

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

hassle free

Very nice salesman gareth not pushy great service ..
Chorley Group

Reply from Chorley Group

Hi Mrs Heys,

Thanks for the review, I'm really pleased to see that Gareth Small at our Burnley dealership made your experience a pleasant one.

I wish you many miles of happy motoring in your new Micra.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

very nice man

Very nice young man did everything to find the car I wanted, brill service
Chorley Group

Reply from Chorley Group

Hello Mrs Price,

Thanks for taking the time to leave a five star review of the service you received when dealing with Matthew Kershaw at our Wigan dealership.

I'ts great to see another member of the Chorley Group team doing all they can to find the right car for a potential customer.

We look forward to welcoming you back next time.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

unbelievably helpful and reliable.

This is the only place I would ever go to buy a car or for service . I can' t recommend them enough. The best.
Chorley Group

Reply from Chorley Group

Hello Mrs Del Cisne,

Thanks for leaving another great five star review for Matthew Kershaw at our Wigan dealership, he is going to need a day off to read all his great reviews :)

Your description of the service you received is exactly why we love doing what we do! Thank you so much for your business and we look forward to welcoming you back next time.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

Chorley Nissan - They are Great !

I was on the look out for a new Micra (my fourth ) and was recommended that I took the time to visit Chorley Nissan. I knew exactly what I wanted and liked the no nonscence approach of the sales person who did not try to sell me something I didn't want or talk down to me(something which quite often happens to women buying cars)
I now own a beautiful new Micra which I hope serves me as well as the previous models.
The follow up phone call to check if everything was OK with my new car was a great touch
Chorley Group

Reply from Chorley Group

Hi Miss Mills,

Thanks for taking the time out to leave a lovely five star review of your experience dealing with our Wigan dealership, particularly Mr no nonsense himself, Tommy 'superman' Mann.

As a business we don't believe in over complicating things, buying a car should be a simple and enjoyable experience. I'm pleased we managed to help this occur on your visit.

Thanks for your loyal support of the Nissan product and we look forward to welcoming you back next time.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

Salemans are OK

The salesmen who dealt with my wife and I from coming into the showroom, looking at the first car to buying the car which we bought we were dealt with from start to finish as we would like to have been when buying a car and as we don't buy a new car every day the experience of Chorley Group a very good one. The first salesman took all the way round the car, went out on a demonstration and as he said the car sold it to us. The first one had booked a holiday so when we picked the car up we had a different salesmen who show us around the car great and as 68 year old taking in all the new instruments inside the car told slowly and I understood every thing he was telling us
Chorley Group

Reply from Chorley Group

Good Afternoon Mr Abbott,

Thanks for taking some time to leave a review of your experience dealing with our team at Burnley.

I'm thrilled that Chris Gill made your initial visit and purchase a pleasant one. As a business we try to ensure that all our team members deliver our consistent high levels of service so I'm thrilled you got the opportunity to experience off two different people.

I hope you are enjoying your new Juke Tekna, I wish you many miles of happy motoring.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

Go To Nissan Dealership

I recently bought a Qashqai from Chorley Group. I can honestly say that the whole experience was pleasant, stress free and simple. All the staff that I met were friendly and helpful and Howard Roberts, who dealt with my purchase, was particularly informative and willing to assist in any way he could without being over "pushy". (I have dealt with numerous other dealerships in the past and pushy sales staff are a major sales deterrent.)

The Qashqai is a superb vehicle and with Chorley Group in Preston, Nissan have a superb dealership to sell it on their behalf.
Chorley Group

Reply from Chorley Group

Hi Mr Clithero,

Thanks for leaving such a lovely review review of your experience dealing with Howard at our Preston dealership.

Being 'Pushy' as you so rightly said is a major sales deterrent and as a family business we try our best to instill an ethos of no pressure sales within all our sales teams.

Buying a car should be an enjoyable, informed decision making process and I'm pleased to see our Preston dealership met your expectations.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

nigel is the best

had a good day at Nissan they are so easy to deal with nigel amuses me not to pushy but deffo knows his stuff I feel he is a friend rather than just a salesman love my new car
Chorley Group

Reply from Chorley Group

Hello Mrs House,

I hope you are well. Thanks for taking the time leave a five star review of your experience dealing with our Preston dealership, specifically Nigel Eden.

It's great to see that Nigel now has a friend, he has been trying to find one for ages :). All joking apart, Nigel is a credit to us and I'm pleased to see he delivered his typical comical yet informative service once again.

We look forward to welcoming you back for your first service or pop in for a 'bru' with one of the team.

Kind Regards

Adam J Turner
Business Development Director
Chorley Group
www.chorleynissan.co.uk
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Review by confirmed purchaser

Great experience

The staff at the Chorley branch were friendly and knowledgeable, without putting any pressure on me. I was given time to inspect and test drive the car to make sure that I was making the right decision for me, nothing was too much trouble. The car looks and feels brand new despite being nearly 3 years old, the finish is amazing. I have always found car buying a nightmare but Neal and his team have made me appreciate the pleasure that a new car should bring. I know where I will go first when I change this one! Thanks
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Review by confirmed purchaser

No pressure sale

First I would like to thank neal for helping me find the right car for me , he asked what I wanted I wasn't sure whether I wanted the qashqai or the juke so he let me have a look at both and test drive them both ,I must say at no time did I feel under any pressure he asked me what car I was handing in px gave me a good deal and then found the right car for me thanks again Neal I have now had the car 1 week and iam made up with it I would also like to thank Colin the handover man he showed me everything on the car .All in all I hope the aftersales service is as good as when buying as if you have any problems this is when your dealer stands out .I would recommend this dealer to anyone

Chorley Group Details

Suppliers of New Nissan, Fiat, Kia & Hyundai vehicles & all makes of Used Cars across Lancashire

Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with six key dealerships and four franchises across the North-West of England, in Blackpool, Burnley, Chorley, Preston and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.

Visit Chorley Group

Pauline Turner - Sales Director

Call us on: 01257-266001
We live here: Head Office, Ackhurst Road
PR7 1NN Chorley
United Kingdom

Category

Chorley Group is ranked 10 out of 51 in the category

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