City Link reviewed by

Gomersal, GB

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

IF I COULD GIVE MINUS SCORE I WOULD

1) Delivery of packages ..... waited in all day and no show. When tracked they had stated that they had been and left a card .... lies! No-one had called and we did not have a card. We had to collect the packages ourselves.

2) Collection of packages ... again waited in all day for collection. No show! Then you telephone customer Services on 08444 number only to be put on hold for over 15 minutes before I got fed up and hung up as it must have been costing me a fortune! The company who had arranged the collection also got nowhere with their account manager! I then telephoned a local depot number I found online .... they had answer message to leave your number and they would phone back. THEY DIDN'T! No surprise there!

They are appalling .... they are the worst courier service ever in my opinion and customer services are non existent! Rubbish.
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