City Link reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Unhelpful, unprofessional & incompetent time wasters!!!!

Ordered a buggy off amazon.. (Next day delivery) yeah right!!! I ended up going to city link @ nuts corner myself to collect it!! I've never came across so many unhelpful people in my life.. Amazon where very helpful, but once I contacted city link myself that was a different story, got through to a guy who told me 3 times to hold on a minute so he could talk to someone beside him.. Was on the phone 20 minutes still no answers?? Told the guy he was useless and asked him why he's even employed there if he wasn't going to do his job?? So long story short he told me if it wasnt with me the following day it wouldn't be with me until the next week.. Almost 2 weeks after it should've been with me!! Spoke to 4 different people each one as useless as the next.. After wasting my time I demanded they give me a contact number so I could pick it up myself.. Once I collected it I told them I will never EVER use city link again.. Their own employee agreed!!! So unhappy with how it was dealt with!!! I think this company need to go back to basics and remember something called CUSTOMER SERVICE!!!
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