City Link reviewed by

Preston, US

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awful service and items don't arrive in one piece

Sent a parcel via this company through p4d. The pick up time was great and everything looked like it went well. Until the parcel was received by my friend. They say they use 'machines' so make sure you parcel is strong and secure which I did. The box had a big rip in and most of the items I sent which were secure were smashed to pieces! Also I wasn't impressed with the tracking service which suggested my parcel had been sat in a van for hours. Not really what I'd expect from £10+ secure postage!
Finally got my money back because of p4d but this took 2 months because the wouldn't reply to emails or send forms back!
The only thing that was good was the time it took to deliver the item... but when it's been smashed to pieces that's not much to rave about
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