Totally appalling. DO NOT USE!!! ( SECOND TIME THS HAS HAPPENED)
I needed to return a large parcel and decided to use Citylink as they are quite a well known company. I waited in ALL day yesterday for a collection, still no collection yet this morning so I phoned Interparcel. com who I booked the collection through and was told there was nothing they could do and I would have to wait in all day again! When I told them that I can't wait in all day and could they give me a approx time they said no City link do not operate like that and they can't give approx times!! I am fuming. Also remembered that I ordered something from Amazon a year ago and waited in for a delivery which once again didn't arrive until the following evening!! Please do not use this firm!!!!
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