City Link reviewed by

Brighton, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Left waiting for 3 days straight with no parcel, contact or excuse - A total joke!!!

Once again I am left victim to City Links total incompetence. I have waited in this Saturday morning till 11.20am and thought I would double check it is on route, after 2 no shows this week. I called the city link operator (Katy) and they had not booked it out again, after I had been assured yesterday that they had. I was informed that another manager would rectify this only to find, they did not call me back and when I tried to chase the matter, the call centre is now closed. So now, in total, they have failed to deliver 3 times with no valid excuse.

I will not be using city link for either of my 2 businesses again, as it badly reflects on anyone associated with this cowboy operation.
    City Link
    TrustScore 2.6 / 10
    819 Reviews

    Reply from City Link


    I am sorry to hear of your recent experience with City Link, could you supply me a consignment number in order for me to review please?

    Kind Regards

    John Davies
    Comment (?)