City link has to be one of the worst companies to ever ‘’operate’’ on the face of this earth. My wife sacrificed her sleep to wait for city link to deliver food for our puppy from Basil’s dog food company. I tracked the order online as you do, and it said that at 05:30am the items had arrived at the depot, and then at 11:30am the items were loaded onto the van. Okay. So I phoned my wife to update her on the order. It’s 6pm now and nobody has turned up? Wasted day. We gave them the benefit of the doubt because it’s coming towards christmas etc etc.. Anyway, the next day we phone city link and on the three occasions we phone they gave us 3 different stories. One was a glitch, the other was a mistake by the courier and the other one was that the courier tried to deliver the parcel but nobody was there – that was a total LIE. Finally, we arranged for a delivery and were told that it should arrive between 1830 and 2030? We thought why such a late slot? Anyway, the wife and I both waited this time infront of the window staring aimlessly at the driveway waiting for the city link courier to turn up. 2 hours later nobody shows up, yet the website says a courier tried to deliver the items to your location but nobody was there to receive them. A card has been left. Are you having a laugh?!? Is this some sort of prank?!? I’m done with these incompetent , unprofessional, and thieving lunatics at city link. AVOID LIKE YOU WOULD A THUG WITH A WEAPON.
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