"It's on it's way" "It's in transit" "It will definitely be with you today" "You parcel is now our priority" "Still not there? It should be"
What an absolute waste of time and effort, money and tears. So frustrating that even if you eventually get through to customer services they just spout a load of untruths to you. No sympathy, empathy or honesty to be seen.
It is supposed to be a "priority" now that it is 2 days late but still not important enough to be delivered until 3 hours after making a 20 min journey. WTF. According to the log it has been put on the van 3 times!
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