Broken item, took forever to return - then almost a month for a replacement - no compensation offered
Review by confirmed purchaser
I ordered a tablet through tesco - I paid for the next day delivery option which never happened despite no warning and meant I had to wait in all day for no reason - I got the money back for that and had to wait another few days for delivery. Upon arrival the tablet was broken - no sound through either speakers or headphones so I immediately contacted Cleverboxes to arrange for the faulty item to be collected and a replacement sent out. I got told a collection date - waited in all day again and nobody came to collect it. Then I had to arrange another date for collection, which was meant to be in the morning but they turned up in the afternoon. About a week later I finally got a working tablet - for all of this inconvenience I was offered no compensation and very little by way of apology. Needless to say, I shall never be using this company again and would advise others to avoid it too.