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2 Reviews

Review by confirmed purchaser
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Disappointing

I ordered some trousers from the website. They arrived reasonably fast however were not as pictured on the website...a different model. On phoning to ask for the correct ones I was told they could not get them, so I wanted to return the item and get a refund. I was expected to pay return postage! I made a fuss and they did relent in the end and after a week a prepaid postage envelope arrived for me to return the trousers
Disappointed that I couldnt get the item as shown on the website
    Clickgolf
    TrustScore 9.4 / 10
    233 Reviews

    Reply from Clickgolf

    Dear Fiona,

    I’m very sorry to hear about this recent experience. We would never expect anyone to pay return postage
    on something that we have sent incorrectly. Could you possibly advise your order reference for this particular order?
    I shall then look into this further and have this issue resolved for you.

    My sincere apologies for any inconvenience this may have caused you.

    Kind regards

    Daryl Symonds
    www.clickgolf.co.uk
    Follow us @ClickgolfUK
    0207 183 1073
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