Order was supposed to take 3-4 days. After 13 days still nothing. Delivery company is some unknown outfit - what is wrong with Royal Mail. Everything they do is about "what we can't do" such as emails stating "if it's in stock we will try and dispatch" negative language.
So, I've now been told I must wait 2-3 days for my customer service email to be replied to.
These people need to wake up - it's 2013, you can get everything online now in 24 hours - 13 days is 1970 standard!!!!
Unless I get a full refund, I'll be taking them to county court.
Do not use them.
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