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I ordered the laser toy for my kittens and they love it. It even came with the batteries (which have nearly run down now because they use it so much!).
The delivery was so quick and the handwritten message on the paperwork was such a welcome personal touch. I do sometimes get a little bit tired of computers and automated services!
I totally recommend Clipsley Pet Shop to anyone and everyone who has pets.
I'm sure I'll shop there again.
Fantastic service great prices and will certainly use again
Very pleased with the service I recieved very god comunication and very fast delivery via a brilliant courier thankyou
Very impressed. At speed of service and delivery. Liked the hand written comment to explain product spec. Nice personal touch.
Great range of products for lots of pets and wildlife and all cheaper and better quality than the stores or websites I use to go on.
Very happy with the company. Order always arrives quickly and on time - get text message day before to inform me of the delivery time. Would recommend.
ordered online inthe afternoon and petfood delivered in hours.great people to deal with!
liked the way you deal with orders and delivery service
I WOULD RECOMMEND CLIPSLEYPETSHOP.CO.UK TO YOU BECAUSE OF THE VERY PROFESSIONAL AND HELPFUL AND ACCOMODATING SERVICE WE RECEIVED WHEN WE PLACED AN ORDER WITH THE AFORE MENTIONED COMPANY. WHEN WE EXPERIENCED A FEW DIFFICULTIES IN OBTAINING THE ITEMS WE REQUIRED CLIPSLEY WENT OUT OF THEIR WAY TO HELP US GET WHAT WE REQUIRED AND WE (AND OUR DOG) ARE VERY GRATEFUL OF THEIR EFFORTS
quality cage front super fast delivery ,will order again from this supplier.
Everything your pet wants in one place. And also needs. Staff are very helpful and call you if any items are out of stock and give you different options. Best pet store ever
Excellent range of products all very reasonably priced. Quick delivery, and great comms. In the rare event that an item is unavailable you are informed quickly and a suitable alternative is found if possible. Very helpful text message service to confirm delivery time to an hour time slot which makes receiving the parcel extremely easy and you don't have to wait around for it.
Extremely friendly, knowledgable and helpful service and great value for money.
Easy to follow on-line ordering. Products ordered offered excellent value, however one item out of stock. Received call with update and alternative product offer. Delivered next day - impressed, will be back soon with another order!
very friendly and helpfull staff who keep you in the loop all the time about your order.very pleased with the service.
i tried this company on the internet and they were great
great service with quick next day delivery. Will definately use this company again.
I bought a bottle if Sera kh plus. The item was dispatched promptly and I received it in a very fast time. The delivery note was all printed apart from a sentence written by hand... I won't go into detail, but Clipsley made me feel like a valued customer and this was only my first purchase 10/10.
The selected items arrived very quickly and were well packed. I'd have no hesitation ordering from the company again.
out of all the internet companies i have ordered from these are by far the best
Telephoned reference my order and possible alternatives. Not used to that on a faceless Internet. Excellent service. Plus a little hand-written note in with my order. Very impressed.
whatever delivery service they use was excellent. received email and texts on cell to announce delivery date and time frame! was thoroughly impressed with this company and they offer many products for budgies which I need such as Trill and Kagesan. thank you!!!
Always in stock and very quick delivery, Thanks
The order process was simple and prices were very competitive. Delivery was quick and efficient.
Although there was a problem with my order (not the company's fault I might add) I cannot say a word against the customer service, the friendliness with which I was recieved and the swiftness that my problem was dealt with. Efficient, lovely people and brilliant products at great prices. Will be using again for sure and have reccomended to several of my aquarist friends!
Regards Anni, 16.
I found the choice good and the site easy to use. I had confidence in the payment method and consider Clipsey a professional pet supplies service.
I will not be using this provider again. They failed to tell me within reasonable time of my order placement that the food was not in stock, they then agreed to deliver the rest of my order. They then failed to inform me they were refunding me for the food and for 2 other items which they had not told me were also out of stock. They then sent me a 5 step ladder instead of the 6 I ordered, which apparently had been agreed (not by me) when I called regarding this they were unable to give me and answer and called 2 days later to tell me they don't actually stock a 6 only 5!. They then called a few days later to say that the food was now in stock so I ordered this and asked it to be delivered to a different address,to which they ignored and sent to the original address, so now I have to chase the delivery company to receive my goods. I will definitely not be using this company again or recommending to anyone.
Used Clipsley Pet Shop for some Juwel filter replacements and some fish food. Cheaper than ebay.
I was so impressed by the way I got phoned about my order and spoken to personally-not just by emails,which I do find rather cold. I wish you were more local so that I could pop in and see you all in person and to look at all that you have for my babies. I will definitely deal with you again, Thank you very much for the everything.
Karen xx
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Trouble free service came next day will use again and can use Paypal which is very handy.
Very pleased with product and time in delivery . Well packed . Thankyou.
I use this website frequently. On the odd occasion I cannot locate something, the staff are helpful and informative. I do recommend Clipsey to other parrot owning friends, which is not something I would do if the service and quality was poor! The range of products is excellent and so long as delivery prices are kept to a reasonable rate, I will keep on purchasing my parrot goods from them......
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