I would recommend to everyone! This is the best pet shop I have dealt with ever. Customer Service is outstanding, I was advised that a product was not currently in stock and would I like a substitute, most online companies, either do not send a replacement or send a replacement without asking. I was also informed when the goods would be delivered.
Thank you for a pleasant shopping experience.
best internet shopping ive every done and very good delivery service and staff are great thankyou clipsley
I have an African grey parrot who is very spoiled. He had a suspension ladder but in time he demolished it bit by bit. He does not take to new toys easily and although has other toys he doesn't seem to bother with them. I knew when this ladder was completely demolished he'd get bored and go back to his feather plucking so I scoured the net for one and this was even cheaper than the same on EBay. He's only had it a week and it's already minus one rung and some of the wooden beads so get plenty in stock. I also got a phone call telling me they were out of stock but expected in a few days. I got it within the week.
I was sent a free sample of Pear Tree dry food with my first purchase from Clipsley. My dog seems to really like it, it's a higher meat content than most high street brands, hypoallergenic, and much cheaper. So I've bought a bag, and plan to buy more in future.
Thank you very much Clipsley!
Ace!! Just ace!! Amazing service and communication!!
Ordered on a friday, phone call on Saturday to say would not be able to send until monday as had to get some in, recieved on Tuesday, That is a first class service.
What a great company to deal with. Great communication, fast delivery and they sent me lots of samples as requested, to find a suitable food for my fussy African Grey. Pepper is trying all the different samples and letting me know which he prefers !
Hello, My first order and well great comms asked them a question and sorted within the hour. Order sent out next day and delivered in perfect tip top condition. Best way to describe them the John Lewis of the pet world, They know there stuff AAAAA
Thank you for our 1st online order, was extremely impressed with the delivery service, being able to track the parcel was very useful, dogs loved the food and the extra duck treats(Thanks), food is excellent quality, will definitely be regular customers, Thank you
Mandy & Jason Ezekiel
I would highly recommend this company. Very easy to use web site & payment was straightforward. Delivery was swift & efficient . All in all a very easy shopping experience . Good choice of produce too .
I saw this company at a local dog show and was given some free samples for my dog to try. I had been struggling to find a food that was appealing to him as he kept going off his food after a while and leaving it. Even the most expensive foods that the vet had recommended. Most foods also did not seem to agree with his stomach. I also wanted a food that would improve the condition of his coat.
Paul offered advice and gave me examples of other clients who had been through the same problems as me and who now had converted to this particular brand of food.
We tried the food which was eaten in one go and same again the next morning. I immediately called to place an order and I have been ordering from this store for the past 3/4 months. My dog is still happily eating the food and within a couple weeks I could see a difference in him. He now looks fit and healthy and his coat has the shine it was lacking previously and he does not seem to shed as much.
I place my orders online now and get free next day delivery which is ideal for me. I also get a text from the driver to let me know when he is coming.I incidentally ordered the wrong food once and the store recognised I had made a mistake as it was not my usual order. The store corrected my order and rang to let me know. I think this is great service as otherwise I would have had to go through the process of sending it back etc.
Overall I would recommend this supplier to anyone. I'm now a loyal customer due to good advice, the product does as promised and is good value for money. Again I cannot fault the service.
These guys are absolutely fantastic and there delivery service is second to none
They give you a date then on the day they give you a time slot eg between 11-12 am and there it is exactly as they say,and they are so helpful,would never use anyone else
I have been buying dog food from several different online pet shops over the years. No other shop has come close to the excellent service that ClipseyPetShop has provided. I always cut it very close when re-ordering my dogs food, sometimes with just two meals left. I am always confident when ordering from this shop that I will get my order before the last two meals have finished. Their deliveries are fast and always on time. If you're looking for the best for your pet, Clipsey is the place to shop.
I ordered some hand feeding formula from this site. Was very worried about it being here in time but really nothing to worry about as it was delivered without fail the next day. I also received a text to say it was coming. Great place to shop. I will definitely be buying from here again. Many thanks. Phil
There is a full range of all kinds of food required by your pet.
Very helpful staff if you phone up.
Delivery driver even put the parcel in the boot of my car as it was heavy.
They also text exactly what timethe delivery will be and you receive an email confirmation prior to that. I chose my workplace which was no problem.
I use Clipsley to buy all my Sera fish products as they are the cheapest I have found on the web, but also for the service they provide which is very good.
The items all come within a day of ordering and are well packaged and correct.
In short I have no hesitation recommending Clipsley to anyone as I have had no issues with the orders I have placed within the last year.
I am very pleased with this company, their communication and customer service is fantastic. I would highly recommend anyone to purchase from them.
I ordered a 2 foot Galleon for my aquarium and it arrived the next day (free delivery) and was expertly packed with a note to remind me how fragile it is. Fantastic ornament at an excellent price.....I will use this company again without hesitation.....well done Clipsley :)
We order our dog food on a monthly basis and the service is fantastic.
The food is competitively priced with free delivery on our order (over £50) thus saving us the hassle of a trip to our old supplier 15 miles away.
Delivery is usually within 3 working days of our order, is on the date advised by text and email and the food is well packed.
Can't fault the service - I highly recommend them
I placed my order with Clipsley Pets yesterday and have just taken delivery of it this afternoon.
Karon was brilliant - one of the items I had ordered was discontinued so she called me within a couple of hours of me placing the order to arrange an alternative. I was also given very generous free samples of their own brand cat food to try out.
Fabulous, friendly, fast service - what more could you want? I will be recommending Clipsley Pets to my friends.
Great website with great products and prices. Item arrived super quick and The customer support was fantastic.
The only reason I gave 4 stars was because I ordered a fish tank, which unfortunately arrived smashed. This was not Clipsley pet shops fault, but that of the courier.
I was given a refund as they did not want to risk the same thing happening again.
I will most definitely still use the website for other purchases.
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Our promise is to supply tried and tested quality pet supplies to your front door at the best possible prices. We're so confident in our products and service that we offer a 100% satisfaction guarantee and 28 day no quibble returns.