This was the second time I have used this company and the 2nd time I have been grossly disappointed and let down. Shoddy service, poor quality and no apology or contact. Will NEVER use again and advise all to AVOID!! they are not equipped to deal with internet shopping and show an atrocious lack of concern for customers and their complaints. WILL NEVER USE AGAIN!
I am concerned to hear of the issues you have faced. I'm afraid that without details of your order I am unable to comment, however I am keen to get to the bottom of what happened and hope that we could turn the situation around for you.
If you would like to discuss the details, please get in touch with us at email@example.com.