We pride ourselves on our customer service and are one of only a few online vendors to offer a full 7 day warranty on all of our range of atomizers. We also offer a full 28 day warranty on all batteries, USB Leads, Plugs & Accessories. Cloudstix never fail to replace an item that is deemed faulty and within its warranty period.
For our customers nothing is too much trouble. Should you want to spend an hour talking about our products on the phone and what is best for you then we are happy to do so. We provide an 0845 number so that if you are ringing from a landline it will cost you no more than ringing a local rate number. Our customer service team are constantly updated with the latest news from the industry so should you have an issue or a problem that we can help you with then please ask a member of our team. If they do not know the answer then it shall be referred and a senior management team member will always contact you to ensure your question / problems are resolved.
Cloudstix have worked hard to forge relationships with the major manufacturers in the electronic cigarette industry. Our ethos is to bring all the genuine brands in the industry to the UK and Europe at the lowest prices possible.
Cloudstix are not just an online shop, we have high-street stores & official distributors located around the UK where you can come and try our products.
Cloudstix is a company formed by vapers for vapers having become frustrated by either the unrealistic high prices from some vendors or the non genuine low ticket items supplied by others.
Cloudstix was formed to bring the genuine brands of the electronic cigarette world together to be sold in the UK and Europe at the lowest prices possible. We want to make sure that our customers have access to the best brands in the industry at a price that is affordable by everybody.
Our company has grown considerably over the years and now pride ourselves as not only being one of the major electronic cigarette brands in the UK but also one of the major wholesale companies also.
We have our own high street stores and distributors throughout the UK where you can buy our products face to face from a friendly member of staff. With Cloudstix dedicated customer service team you are without doubt in the best hands possible.
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