Fantistic products and fantastic service!
Review by confirmed purchaser
When I first decided to buy an espresso machine I was originally going to go to a supermarket or high street retailer and get a basic (DeLonghi) machine but after extensive research (reading many online reviews and watching YouTube review videos) I decided that the “basic” consumer units sold in many high street shops are absolute rubbish and that to get a good quality espresso or espresso based coffee (eg, latte) in the home a superior brand of machine is needed, along with a good quality consistent grinder (don’t even think about trying to use pre ground, it will come out like dirty water and taste foul). I decided to get a Rancilio Slivia Espresso machine and a Rancilio Rocky grinder which are highly rated for usability and durability (particularly with American consumers), and are built from commercial grade components in Italy, the home of great espresso, also Rancilio machines also hold their value extremely well, I’ve seen units selling on eBay that are several years old and are fetching 70% of their retail prices so buying a quality machine actually works out more cost effective than buying cheap machines that will break after a few years and have minimal resale values. Once I had decided on the equipment I wanted I then needed to choose a company to purchase it from, after more research I chose CaffèItalia to be my supplier of choice, I found them to be very helpful and informative, and they offered the best value for the equipment I wanted (a little over £600), and considering the products are shipped from Italy I found the delivery times to be very reasonable (4 days by UPS) and the packaging was excellent with plenty of padding and product protection. And to top it off they included some free coffee beans to get me started! I don’t normally write reviews but I feel that CaffèItalia deserved a good word! Thanks to Marco who I spoke with when placing my orders! He was very helpful!