Overall I am very happy with my machine and the service by Matteo. We had a few issues from the supplier (Elektra) but he was very helpful and honest about the time delay and we got it sorted out.
The machine came delivered in great condition and as described on his website. The price Matteo charged for the machine was much lower than anywhere else I saw and to get a top of the range machine at a great price was perfect as I generally find if there is a 'made in Italy' stamp on any produce in Australia, retailers tend to use that as an excuse to charge hugely inflated prices, for example when I was in Italy last I was paying roughly 3-5 Euro for a bottle of red wine. The same bottle in Australia costs around $80-100 in a restaurant...
The machine works great and makes a beautiful espresso, it is a lever machine so most of the quality of the espresso is in the barista and I am slowly learning the machine but this is true for any lever machine. If you want a quick easy coffee you don’t buy a lever.
I would definitely come to Matteo for other purchases in the future. I only wish he sold a more variety of things such as coffee, tampers etc.
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