Collectables reviews

Collectables reviews

Good
7.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
17 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Speedy little meercat!

Monty was ordered at 22.30 Thursday night & arrived Friday afternoon with standard
delivery ! How did you manage that ?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant!

Ordered on Sunday night and had my bag by Tuesday afternoon. Seriously impressed !! Many thanks!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very Poor!

Oh where do I begin??
Delivery arrived eventually at the correct address. Upon receipt my items were virtually falling out of the bottom of the box. Inside - 2 out of 3 items ordered were incorrect. 1 was actually an item that Collectables had in their sale, we had paid full price for the later version. The boxed saucepan set looked like it had been opened previously then to top it all one of the pans were dented. When I called Collectables to advise that I was returning the entire order I was not even asked why? To be honest the person I spoke to sounded completely disinterested & could not have cared less.

Obviously we will not use this company again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Efficient fast service

Most impressed with your service. Had to call customer service twice to sort out slight problems, all dealt with very efficiently and easily. Goods received very quickly, all three orders within two days of ordering. Added bonus of no P & P on deliveries or returns. Will definitely use again and recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Rubbish!

Order was placed online and paid for on Nov 25th. No sign of any goods or dispatch email by Dec 5th so I sent Collectables an email asking for an update.
Received no reply but suddenly receive an automated dispatch email saying my order was now being dispatched (clearly the order had been forgotten about until I emailed).
Email stated it was arriving Fri 7th Dec but sadly it did not.
Instead it arrived very early on Sat morning waking the entire household up.

Needless to say very poor and slow service. Would not use again!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Peter Rabbit is safe and well and living at Josephs.

Beatrix Potter alphabet letters for my Grandson's Baptism. Best price on the internet .
Extremely well packaged and delivered in two days together with a complimentary Christmas candle Cannot be faulted.
Peter Rabbit ( aka Ian McLean ).
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

fast severice

the item i ordered came within 36 hrs and was as described if this is how they do business will use them again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Not fully informed of items being out of stock and some boxes a little bashed up.

Great prices for the products and some good products. However some of the boxes were bashed up. Was sent in two deliveries however one thing was missing but no notification of it not being sent at all. The last I heard was that it was due to be sent out ( from the information in the first order) however when I checked my credit card statement the amount for this one item has been refunded so assume this is for this. Good on the one hand as I didn't have to quibble or remind them to get a refund. But I'm slightly annoyed I wasn't informed of this at any time.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fast Service!

Ordered Monday morning, was delivered first thing Tuesday,
Fast Service and best price around!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Saved as one of my Favourites

Great service and prices. Fast delivery and very well packed. I will certainly recommend this company to all my friends and hope to order again in the future
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Disappointing deivery

Handbag ordered as a gift. Recipient says it is lovely. HOWEVER I asked that no invoice be included in parcel and it was. Also promised free gift not included.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent Customer Service and Price

I was looking for a particular Kipling bag and came across it on the Collectables website for £32 less then it costs instore, postage was also free so I ordered it there and then.
My parcel was dispatched quickly and I received it today complete with a voucher for 10% off my next order.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent Service & Prices

Thanks, ordered yesterday received today at half the price product selling elsewhere! :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

10 out of 10 for Service.

Easy to order & plenty of choice. Goods arrived really well packed & protected. Fast delivery too. This was my first purchase from them but I will be shopping here again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent Service

I found it very easy to order and delivery was really quick will defo be ordering from them again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The best candle shop around

Collectables have a massive selection of top brand scented candles. They supplied my wedding and now they fill my home'
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service

I always go back to Collectables because they have a wide range of stock and their delivery is really fast

Is Collectables your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Collectables Details

About this company

Collectables provide an extensive range of gifts for every occasion such as charm bracelets, kipling handbags, willow tree figures, charlie bears and much more to choose from online.

Visit Collectables

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.