I have used them before, and unlike other rivals, you reach a real person when you email! I had inadvertantly booked something but needed to cancel the uplift as soon as I realised my error I emailed, a person had contacted me and was great, and within 30mins the paypal was reversed and job cancelled.
I have every faith in them when I use the as the 3rd party to take a parcel , mainly a small 'ebay sold item' in some sort of chunky box.
Rather than the negative experience, of seeing myself in the past, cart a cumbersome box to a mobbed post office where nosy patronising staff ask "whats in it and is it worth more than £46pounds?" and sniff about like the parcel police ....whilst queuing bored adults with ill manners snort and sigh loudly and mutter 'godsake', under their breath, the complete opposite happens when you choose CMP!
You enter your basic details and state whats inside and its value and so on then a date for collection and then payment, your parcel number is right there on-screen and your labels, and they even have a facility to add the recipients email address so they too can tap in the tracker number and see when to expect delivery.
Flawless and painfree and if you have no car or a bad back or are housebound for any reason, it cuts a few corners for you!
Happy Customer found this review useful
I was a little concerned that I had never heard of them before but I was also anoyed that parcel wanted to charge me a lot more to collect my parcel.It was a PC so it was bulky.Although a collection time could not be specified it was collected early in the day agreed.All in all I am very pleased with the service received
Its does exactly what it says on the time , I ordered a a historic motorcycle seat from a scottish ebay seller got it sent to a friend in Bedfordshire, you guys picked it up from his work and in less than a week i had it at home in sydney Australia..
I had to return a parcel for my Mum and Royal Mail charge would have been 50% more plus I would have had to take to the post office. It was quite a bulky heavy parcel so I was delighted to find on the internet this collection company and was pleased with the price and efficiency. In additon to the person who collected the parcel was really cheerful and pleasant. I would use this service againe
I was very impressed with how easy it was to arrange to have my item collected and delivered to the buyer.
The site is really easy to understand and it took just minutes to arrange everything, would definitely recommend to anyone who needs an item collected and delivered at a reasonable price.
had 4 big boxes a 25kg shipped from London to Munich with DHL; boxes were collected on the agreed day and delivered in good state only 3 days later.
This was dead easy arrange - all online. I ordered 48 hr delivery (Lincolnshire -> London) and it arrived in 24 hrs. Tracking was easy online too, so I could see where my parcel was at all times.
I think the service provided was great, the cost also brilliant. Had pottery items delivered, a few broken but due to poor packing rather than delivery.
Would use this courier again, in fact I'm looking to get stuff delivered from Holland... I wonder if they can do that as cheap!?
Please see my comment sent to collect my parcel regarding their very poor and embarrassing service, I would advise everyone to be very wary of these crooks who state lies on their info page regarding deliveries being made when they blatantly haven't been.
I placed the above order for a collection on the 24/11/11 which took place, I paid for a 2 day delivery and the goods have still not been delivered, when I check your webpage it claims it was delivered today which is not the case, and when I check CITY LINKS (ref CMP119117)website it states collection was cancelled by account holder on the 26th (which I have never done), which as you are the account holder I would like to be informed why, when I had paid up front. It then goes on to say that, This consignment is now being delivered on consignment number RVT01637 on the 1/11/11.
When I try to track the new consignment number, it doesn't exist. I have tried to call City link on their expensive number but after about 5mins on phone they eventually tell me they are closed.
This was 1 of 2 parcels that I sent with you, and in all I am very disappointed,and to make matters worse I have got a dispute going on through ebay which will inevitably leave me with bad feedback through no fault of my own and probably out of pocket.
I would like a fast answer to this as I am extremely unhappy with the poor service from My Parcel, so much so I have reverted back today to 'Parcels to go' to send 5 items tomorrow.
it is appalling that you have to send an email to them as they are not big enough to speak on a one to one basis
I was looking for a one off door to door courier. The service and cost sounded too good to be true. I was pleasantly surprised by the whole package. Easy to use online booking service. Prompt collection and delivery. The only improvements I could think of would be to narrow down the collection times. This probably wouldn't be an issue in normal circumstances however I was trying to ship goods back from a disgruntled customer, and they wanted a two hour window!!
Excellent all round service
Booking was straight forward despite me only having a list of dimensions for my parcel (I was collecting an item I hadn't yet seen!). Collection times could be more accurate, but this will only come from the delivery companies so you can't fault these guys. Best price I could find, but it's always worth putting your mind at ease by going to the suppliers website and trying it direct just to prove it! ;-)
Had to use this company as the person who sold me the item didn't have a printer so needed a service that didn't require a printed label. I used Yodel 48 hour service and although it said collection between 8.30am and 5.30pm it wasn't collected until 7.45pm!! After that eveything went fine it was delivered quickly and safely. I doubt I will use collect my parcel again tho as its £3.77 cheaper to use parcel monkey's city link service and they deliver next day. An ok service if you don't have a printer but the exact same service is only £7.20 inc VAT with interparcel if you have a printer. so feel that collect my parcel prices are a little inflated.
I was delighted with the speed of collection, and delivery, and all for such a reasonable cost. Parcel arrived at destination in excellent condition, and it was photographic equipment, so I was a little worried....but there absolutely no need for me to worry; I have already recommended collectmyparcel.com to several friends, it is nice to find a company that provides the exact service they advertise, with no added extras. I will definitely use them again.Well done indeed
you dilivered my parcel and everything was broken 1 teapot survived 6 was broken they were collectors pieces and they were packed right and i packed them fragile was written on them in more tnan one place and i am DISGUSTED
Emily found this review useful
I cannot fault the service offered, admittedly on only one
parcel, it does just as it says on the tin!!
It was an important parcel and it was collected and delivered as agreed.
I would certainly use the company again as necessary
City link do not work Saturdays and therefore, though my parcel was in my home town, I had to wait til Monday. I discovered this the hard way, not from any clear noticable advertising on web page.
This courier picked my parcels up from my house as arranged and nothing was too much bother helping me carry them to his van. A superb door to door service and very good rate as well! I would reccommend them to you and everyone I talk to now!
Used other online couriers in the past and did think i was getting a good price.
Sold an item on ebay for £500 and i was getting cheap quotes but when i insured it for up to £500 the 'other' company wanted another £32 taking the full delivery price to £41.00
Collectmyparcel delivered and insured through citylink for £22.
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