Very informative tracking facility, collected within 3 hours and were much cheaper than Parcelforce.
Next time I need a parcel delivering I won't be looking anywhere else. Happy to Recommend.
Absolutely no problems at all. I booked the delivery online, courier arrived who was on the ball and the parcel was delivered BEFORE it was due from Worcestershire to Scotland. Very happy customer and would certainly use this service again. Thankyou.
Mark from Martley, Worcestershire.
WILL NOT LOOK PAST THEM FROM NOW ON
Booked on Sunday, collected Monday (DHL) morning and parcel in NYC (from London) on Tuesday and in the hands of person by afternoon.
Cheapest choice (DHL) and straight forward process.
I was very impressed by speed of delivery. Worth every penny.
Highly recommend! Very pleased indeed! No one was home to accept delivery through my fault but I had immediate responses through emails which were all answered within 10 minutes, and I had the package rescheduled the next with no problems what so ever, very pleased indeed, one of the staff even offered to wait until after company hours for me to confirm the delivery address, extremely pleased, will use all the time now. A
I needed to send a parcel to Australia urgently ,the on line paper work was easy, the parcel was collected on the day that is was booked on.The tracking system worked great and was easy to use.The parcel arrived to its destination on the forth day I will use this service gaian
Item collected promptly and delivered to the other end of the country by the following day for less than £10. Considering it is £18 on easyjet i will definitely be using this service again. Very good. What a find. Thanks
Everything progressed as expected with no stress as this large item was delivered. Of course you have to make some effort in ensuring someone was available at collection and delivery points, and the parcel was well labelled, but with this in place everything went smoothly.
The online tracking process was very informative.
Whole process from setting up collection to delivery through the web site was easy. Excellent value. Collection driver was polite and helpful. So, in general, a good experience and would use again. Only improvement would be to have some indication of collection time - a time slot or some indication from the driver of arrival time would be helpful as I had to wait all day for a late collection.
We were going to send the parcel back with a relative returning to Australia but the excess baggage charge would have been more than your charges, and it only took about a day longer, will definitely use you again.
I have no idea what the other review is on about. What a truly fantastic customer support team they have. I booked two parcels at the same time but had entered the house number wrong on one. I e-mailed them and had a reply within minutes (I'm not sure how long but it was less than my other half watching Eastenders! Picked up and delivered without any fuss. Maybe the other review should have tried contacting them?
I paid for a collection they took my money no one turned up for collection although the tracking report shows collection point closed.
No one from collect my parcel has contacted me to say sorry or anything ?????
Should a company be allowed to take your money and no provide the service ???
I have seen similar negative reviews and I see the response is that the carriage company that you use is to blame and you do not take the responsibility so I am pretty sure your response to this review will be the same that its city links fault and not yours.
I STRONGLY DISAGREE !
Collect my parcel have offered a service and collect my parcel have taken my money there for it is the responsibility of collect my parcel to make sure my goods are collected and delivered.
I accept that things can go wrong from time to time but I can not accept that you have not contacted me to say sorry and to offer some solution.
You can not just take peoples money and walk away like thats just fine !!!!!
There is no excuse !
I've never used this service before, but have had many items delivered by a courier.
I found the booking process simple enough, and quite simply the price was dirt cheap for what was being shipped. I arranged the collection on behalf of an eBay seller who couldn't ship the item, and I'm told that the collection was straightforward enough.
Delivery to me was the day after it was collected from the other end of the country and around lunchtime.
All in all, I would recomend this service and use it again myself.
An excellent service. I found it very easy to book in my parcel collection. It was collected the following day as promised and delivered to Belgium before the week was out. All this is good but, the thing that impressed me so much was the value. I paid less than 25% of the amount quoted online by a large international courier. Oddly enough, the same large international courier that collected my parcel and delivered it to my happy customer. This is my first time using Collectmyparcel.com, next time they will be my first choice.
Parcel collected on the day I asked. Delivered the next day. Easy to book. Easy to track. Happy to recommend!
SHould be called "Collect my money, leave my parcel" - not even a sorry when the courier did not turn up, and when I complained there was no one to complain to - they all said 'not my responsibility' - really rubbish. Would not use again.
We needed a parcel collecting quickly and they did exactly what we asked. Excellent service and the price wasnt bad either :)
WHAT A BAD SERVICES SHOULD HAVE DONE MY HOMEWORK ON THIS COMPANY ALL OVER THE NET DONT USE COLLECTMYPARCEL.COM BUT I DID WHAT A MISTAKE NEVER AGAIN
NEVER MIND THE STAFF MUST B ON GOOD PAY TO WORK THERE I WISH ALL STAFF WELL BUT NEVER AGAIN WILL I USE THIS COMPANY
I was thrilled with how unexpectedly quickly my suitcase arrived at its destination! And for far cheaper than many other shipping options, too. I would definitely use this service again.
The only part I didn't like so much was that pick-up was 'any time between 9am and 5pm.' It was a beautiful day out, one of our last in England, so I was relieved when the driver showed up midday and I still had time to get out of the house. It would have been lovely to have the option of dropping the package off someplace rather than wait indefinitely.
Still, a good experience all in all.
I had an item to be sent to my sister that lives in Portugal and it was to big to be sent by royal mail so i had to go on-line to look for a company that would and also at a good price. I did many quotes on many company sites but i wasnt satisfied with the prices on a google search i found collectmyparcel.com and made a quote. To my surprisse by sending the item trough collectmyparcel i ended up with a cheaper price and i was delighted. I followed the indications on the site and had the package ready for collection, the item was collected at the date arranged i was able to track it daily with no problems and the item arrived to its destination quickly with no incidents. The company that took care of the delivery was DHL and im very pleased for it. Collectmy parcel did a great job by getting a good price and having a exellent web page that does what it says. Well done.
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