Wow, what a fabulous company !
I ordered the Chamonix Bed Linen as a Wedding Anniversary present for my husband and a gorgeous Moulin Roty baby bird rattle for my soon to be born Grandson.
Ruth rang me to say the rattle was out of stock and she took the time to explain what else they had . Her description of their Donkey Rattle was superb and I was thrilled when all the goods arrived. She was a joy to deal with and had a lovely way about her.
How refreshing to have a company who really care about their customers.
The Chamonix sheets and duvet are so snuggly and cosy-we can't wait to sleep under them !!
I will be visiting again to buy some more Fantastic linen + Moulin Roty toys for Christmas presents.
And stock up, so pretty and covertable
The cologne I recently purchased is fab', the art of wearing this is to splash it on your clothes and throughout the day it lingers and you get a 'waft' of it. Refreshing, uplifting would highly recommend.
These baby toiletries are simply gorgeous. I have baby twins and bathing two at the end of a long day is never easy but putting on some beautiful smelling talc and moisturiser never fails to make the process a little more pleasurable! Really lovely Italian products - highly recommended.
Product: The bedlinen is very pretty. So far has washed OK. It takes quite a bit of ironing and creases easily once on the bed, but it is soft and smooth. My daughter loves it. Transaction: The transaction was easy with no issues. All in all, I'm happy.
I've been using Cologne & Cotton since 2006 and they're linens are just beautiful and wear well only downside is they have dispensed with the blue & white towels sad sad sad and also some of the blue and white bed linen again sad but otherwise I wouldn't go anywhere else for my bedding and their bathroom accessories are beautiful and the soaps to die for.
Bring back the towles
Good selection, beautifully packaged, arrived quickly and safely.
Ordered a particular scent for room diffuser... When ordered no info that NOT available ! 1 week later a ''Text message'' to say my choice not available and would I wait several weeks or choose an alternative . Most companies display at the outset what is /is not available.
I discovered C & C in Cheltenham and was immediately taken by the wonderful interior of the shop and the lovely and high quality products. At that time it was still difficult to find good bed and bathroom products in the UK. Beautiful catalogue and excellent Internet service as well. Cannot fault this company!
The service was outstanding and the product is amazing!!! I wanted quality flannelette bedding for my son, although the price was higher than I originally intending to spend the bedding is absolutely worth it!! Very happy with my purchase.
Hi I buy from Cologne and Cotton on a regular basis. Often the emails prompt me to have a look at your web site and I'll buy if something catches my eye. More recently I feel as if I have looked over all the products on offer a number of times and I feel it's time to introduce some new lines, new patterns and new frangrances. I've always been happy with the posting, delivery and quality of the goods - I'm just a little bit bored and I'm keeping my fingers crossed that you will have new products in for Christmas.
Best wishes. Julie
I'm mainly interested in the bedlinen, since I run a b&b. My guests always praise the quality of the bedlinen, and say how attractive it is. I like the wide range of fabrics and colours, and the prices are reasonable.
The only criticism I have of the bedlinen is the stitching along the button flap, which comes undone and needs redoing from time to time. Also, the bedspreads crease a lot if left on the bed at night. This means a lot of extra ironing. It would be nice if they could make similar non- crease bedspreads. I've just bought some woollen throws to put on the beds instead of the bedspreads. They are nice and soft.
This was my first order having never heard of Cologne and Cotton, no doubt it wont be my last, the duvet cover is beautiful, excellent quality and good value. Having looked through the brochure i can see the that the products they sell are of very high standard. Communication was A1, they contacted me that same day regarding the order, delivery was very quick, they use a courier company where you are able to keep track of you order and the courier company message you the morning of the delivery to tell you which one hour slot it will be delivered
Beautiful gifts for all occasions, I recently sent friends for their 50 year wedding anniversary, fusion bottle, soaps and they loved them, also sent birthday present to my brother and he was delighted. I wanted to send a gift, didn't want to send the norm a bunch of flowers wanted something different so sent a fusion bottle, it was well received, they said what a delight! Love C&C so thanks!
So pleased with the bed linens and lovely nightwear. Just one suggestion for those of us live in the US. My purchase of $750 wound up costing me over $50 in customs duties. Any bed linens over $200 are subject to customs fees. One can get around this by breaking up shipments into less than $200 valued parcels. As I had purchased previous items when I was in Wales, I was not aware of the duity requirements. Perhaps Cologne and Cotton could post this ifo or pass on to US customers as a courtesy
I bought the yellow and blue dog tooth for my daughters' cot and cot bed and absolutely love them. They are fun, add colour and interest to the bedroom, but are much more grown up than large pastel checks or novelty sets with fairies or princesses. They wash brilliantly and do not fade. Am going to buy the red set now, and will replace the cot bed sets with the identical single bed range in a few years. Also the cot bed pillow and duvet are excellent value, great quality and really snuggly. The packaging was lovely and delivery was fast.
The service and quality of goods received was fabulous. I love the store in Leamington and thought if try to order online as didnt have a great deal if time.
The purchase was made very easy and good arrived really quickly
At long last I have found the white cotton bedspread I have been searching for. Sixteen years ago I bought a similar one in Canada but it was not quite big enough as I have an emperor size bed. The Jarcquard Jardin superking is just perfect. Ordered on the 5th September & arrived in Jersey on 9th, as there are no deliveries on Saturdays or Sundays. I had a phone call acknowledging that no VAT was chargable for Jersey but the postage would be a bit higher, what wonderful follow up from Cologne & Cotton. No other company has ever done that voluntarily. I will now buy another one
I am delighted with the duvet covers. However, one of them had several very small dirty marks on it. I would have returned it but felt that I didn't want to pay for postage again and so washed the cover. I am glad to say that the marks came out easily.
Whilst I have yet to unwrap the many items I ordered (they are destined for our holiday house next time we visit), they all arrived speedily, well packaged and look even nicer than in the photographs (and they were pretty enticing in the pics!). I will definitely order from Cologne and Cotton again.
I love Cologne and Cotton's products, and we were very happy with our delivery. I have not tried the return function because we were happy with it so not sure how that works. the only slightly annoying thing is that when I first looked at the products they were on sales, but I when I went into the site to buy them two days later they were no more on sales. there was no indication on the website that a sale was going on, so that was not great. because of that, and because I am not sure that they send emails about sales, I will have to keep checking the website regularly to see if the other products I want are on sales, which is slightly annoying and not very transparent.
Bought sale sheet and pillowcases in lilac check - not too sure about pillowcases - is sale stuff seconds? on ironing they seem all on the "skew"? if they dont wash well i will send back they are cut way off line on the check pattern .I usually just love all your stuff so havnt had problem before .SO IS SALE THINGS SECONDS?
It was so disappointing to receive the wrong colour dressing gowns, especially since I had an exceptionally arduous time collecing them from the DPD depot which was tricky to find at Park Royal in London.
However, when I called customer service, Stephan was first rate and arranged to send one directly to the intended recipient (birthday gift) and the other to your Marylebone branch so that I can collect it at my leisure. I will return the wrong colour dressing gowns there too which will save me hassle.
Never bought anything from Cologne and Cotton before, and I probably won't ever again. Poor quality items, bedsheet arrived torn and one pillowcase is marked. Not happy. Going to have to go through all the refund shennanigans.
Cologne and Cotton have the most amazing linen and they approach their customer service like a homemade company: little details, nicely packaged, personal call to check on requirements. Very rare these days for online service. And without doubt lovely quality and just a bit different to the big standard John Lewis's and White Company's out there.
I ordered a lovely Duvet cover and pillow cases. They arrived quite promptly..Unfortunately the colour wasn't light enough for my bedroom so I've returned them for a refund. I was quite shocked at how much it cost me to return the items. Think a return system through a courier for free would definitely make me want to order with this company again.
I ordered a duvet cover and throw and they arrived exactly the time I expected and the website was very easy to work out for the ordering. I will definitely use the service again, as the products are so lovely.
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