I searched around the internet comparing lots of sites and printers, also checking how much toner came with each printer. Printer experts were the only ones able to supply a colour all in one laser printer from a good manufacturer at under £200
I've been looking for a new printer and browsed quite a few websites
Your website is by far the easiest and most informative coupled together with good value prices. I will recommend to colleagues and friends.
Colour Laser Printers have supplied me before. To me its important to be able to trust who I deal with especially when its online rather than face to face I have been very pleased with their service in the past and feel safe dealing with Colour Laser Printers again.
I found "The Printer and Supplies Store" very honest and informative when I came up against a printer problem. I was advised as to my options and this I found to be correct, first class service, "I will return", as Arnold said.
this is the second sx415 printer that we have had wee hade the first one for a couple of years and my husband has used it continuosly as he make paper models and the printer is never off so we have really had our money's worth and wanted to get another one as its the best printer we have had and didnt like the reviews for the newer models plus could'nt really go past the price as it was a great offer on this printer.
After ordering the printer I wanted I e-mailed to find out when it would be dispatched. I received a very quick response from a very helpful guy saying that the model I had ordered was no longer available ,but an alternative was suggested.As I wanted a particular make I e-mailed him back asking if a different model was available.Yet again a very quick response saying yes it was in stock., and was available for immediate dispatch if i confirmed the order.This I did and then received a phone call from him saying that it was ready for dispatch.
I am now looking forward to receiving my new printer.
If I have one very small criticism, it would be that they didn't contact me to tell me that my first choice was no longer available. Only an e-mail confirming an order.If they can do one then then why not the other. Other than that a very good service so far. I will certainly recommend them to anyone looking for a printer.
Iwill let you know if all the above gets "quick to receive" added to the list to complete the list
I chose an SX series printer from this company because on their website indicated that it was in stock and could be delivered free delivery next day. I received a phone call from a company rep telling me that they were not stocked any longer but offered an alternative which was more expensive to buy and to use. I wasn't happy about this but needed a printer asap so agreed to have the printer which was offered. The printer did not arrive as promised and after two days I phoned the company to cancel the order. I was told that I could not cancel the order unless the printer was faulty. As the printer had not been delivered anyway I found this to be a ludicrous statement. On Thursday 29th November I phoned my credit card company to stop payment but found that not only had payment been taken from my account but also delivery charge which was supposed to be free.
All this before I had even got the machine. Eventually after a marathon of phonecalls, the rep told me that the printer would be delivered on Friday 30th Nov. between 9am and 5pm. and that I should refuse to accept it and my money would be refunded. In fact TNT delivered it at 6.30pm and I duly refused to accept it. Today 3rd Dec I received an invoice marked paid off Status IT for £91.80 for a printer that I have not got. I phoned the company again and was told that a refund had been sent the morning but would be a few days getting back into my account. It did not take a few days to take money from my account, so to say that I am unhappy is a gross understatement. Incidentally the rep I spoke to claimed that the delay in supplying my printer was because he was extremely busy dealing with companies who ordered a number of printers and had to prioritise, obviously inferring that I was of low priority. I went out yesterday and bought the printer I originally wanted from Sainsbury's in about 3 minutes without having to deal with prioritising salesmen. I think the service from this company is attrocious and their business practise leaves a lot to be desired. R Bennett
You get the expected email to confirm your order has been placed, but there are no further emails to say the item has been shipped. I called them to check delivery and they answered the phone promptly and dealt with my enquiry in reasonable time.
Ordered Monday afternoon arrived Wednesday.
I did find the printer cheaper on Amazon but it looked like it was going to be shipped from Germany (delivery 3 - 18 days!). Colour-laser-printers was showing in stock and as I needed it quick I decided to go with them. They do offer to price match but couldn't match the price on Amazon. I paid a bit more to receive my printer quickly and I have no regrets.
Colour Laser-printers were very helpful with my recent enquiry; they talked me through the options, provided sample printouts and gave me time to consider what I wanted.
I would not hesitate to recommend them & will definitely use them again for my printing needs
After a long web trawl I found the best price on the Lexmark Impact 305 printer at Printer Experts.This printer is superb and will be the 3rd one I have had having worn out the previous 2.Printer Experts have a lot of good reviews and I am sure I have chosen wisely,can't wait for the printer to be delivered.
After choosing my printer I received a call asking how I had determined which printer to purchase and what factors were important to me, They didn't question my judgement but just made sure that I had been through a review process regarding which was the best printer for my usage therefore saving me from making any expensive mistakes.
Very friendly helpful company.
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