Comet reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Totally useless customer service !!

Spent 35 minutes trying to book a service, by the time they put me through to the right number it was closed !
Phoned customer service, pressed key pad number after number to speak to someone. Got put through to service department, pressed key pad number after key pad number to speak to someone again. An Irish lady answered and asked for my post code, ok. Then she informed me that i had been put through to Irland, hence the accent. She gave me another phone number, so i phoned that and was told it was no longer in use. It gave me another number to phone that would cost me 10p a minute to wait in another queue, no chance ! Phoned original number, key pad time again. Talked to an expert :-) "What appliance is it", i replied, " it's a tumble dryer". "Did you install it yourself?" Well i am no expert, but i did manage to plug it in. Reply "OHHH YEAH".
I must of just been lucky to get one of there best service team !!!!!
Anyway he put me through, in the end. Too late we are now closed.
Start it all again tomorrow.
Wonder how this review will go ?
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