very bad customer service tv fault on a pansonic 50 inch plasma after only two weeks
This was a replacement for another plasma tv that i had constant faults with was replaced under domestic and generals expensive plans.
PANASONIC TX-P50UT50B50" SMART 3D VIERA PLASMA TV
After two weeks it developed a dead pixel line right down the centre of the screen so i reported the fault and assumed that it would be replace straight away as only 2 weeks old.
they told me it had to be picked up for an engineer to have a look at so they came picked it up.
After 14 days i rang them to see where my tv was as they have not rang me.
They told me that they are awaiting a new panel for it and it would be fixed by today.
still no tv missed the olympics great comet :(
I had no choice in the suppler of the replacement tv i would not have used comet as repair plans are £269 for 5 years