Worst customer service ever
I bought a TV from the Ayr store 10 months ago and was talked into taking out a 5 year cover plan at a cost of £165 so when the TV broke down I thought it would be ok. 5 weeks later I still have no TV and no can tell me when I might get it back. It costs 10p a minute every time I call them and they put you on hold for at least 5 minutes of every call. I have even contacted the store direct and asked them to call for me but they don't seem to be able to get any more information than I can. I will never buy anything else from Comet again.