I would be happy to recommend this website to others looking for a Razor scooter. They were an excellent price, with very reasonable shipping. I got order and despatch confirmations by email. Parcel force delivered it, well packaged. Thanks very much!
I ordered a Razor Rip Rider 360 trike for my son, payment was taken immediately and I was told despatch would be in 1-3 days. After 3 weeks of goods not arriving and several automated responses to enquiries, one message left with a 'receptionist' that was not returned and one read receipted email that was deleted without being read, I had to refer them to my credit card company who sorted out a full refund within 3 days of contact (thanks EGG). This is one terrible company and you have been warned....google them. NB.Also known as Strictly Electronics Ltd.
This website had a really good product selection with very keen prices, they communicated well with me on order status and the delivery was prompt. I couldn't of asked for any more. I would recommend them to others looking for networking hardware.
I didnt have any problems to note with my order. I was happy with the ordering process and happy with the item. I cant comment on customer service as I didnt have the need to contact them. No problems so 5 star!
I needed a new set of Z-5500 speakers as none of the others logitech do come any where near them. These are pretty hard to get hold of now, but they were advertised on comeuro.net at a good price. I ordered them and received what looks like an auto response saying order had been processed. I was sent a tracking ref for Parcelforce a few days later, and 24 hours after that my speakers were with me. I am very happy with everything.
I asked for a refund they said they'd have to wait for the outcome of Royal Mail's 'investigation'.
Amongst other things, when I said I wasn't interested in the Royal Mail investigation, my order was with Comeuro and that they owe me a refund not Royal Mail, they said that perhaps I would be more interested when the Royal Mail come back and say that they have delivered it to my address.
Will give up attempting to get a refund and will pursue the refund via my card issuer.
Subsequently did a websearch for Comeuro and found various reviews on review centre with similar problems.
Ordered a Speedo Aquabeat 1 GB in Pink. The reason I chose this company was quite simply they were the cheapest. I had an email within 24 hours acknowledging order and despatch times. I ordered Tuesday, email received Wednesday, despatch notification Thursday, order arrived Monday. It took just under a week but I was expecting that with the price I was paying. I had the item 2 weeks and it developed a fault, I contacted them and they were very helpful in providing the warranty details and contact details for the manufacturer. I now have my item back fully working and wouldn't be without it!
My son really wanted a RAZOR Pocket Rocket mini electric motorbike for his birthday. They are not the easiest item to find. I called up and left a message with their answering service on stock availability, I got an email back that day saying it was in stock. Placed order and as stated 3 days later my item was sent. Happy son with bike, happy me with price!
I placed an order for a Samsung TV on the 16th April 2011. After problems with payment going through, I am still waiting on delivery. After several e-mails to them i eventually got a response last thursday telling me the TV was damaged so they have requested a replacement saying will contact me on Friday re the delivery. I also tried to call them and eventually afer an 11 minute wait got thought to some muppet on a switchboard who told me they only take messages as they are in a different building. When i asked where i was calling even though i knew was Guernsey The muppet refused to tell me and kept avoiding to answer me. I have now contacted my credit co to get a full refund. Avoid these idiots like the plague!!!!!
I sent them a few email queries. One before I even placed an order as I had trouble with payment and I still haven't recieved any emails back. Later I chased them about my successful order which was stuck on processed for over a week. 2 days later my order status mysteriously changed to dispatched, 6 days after that my product finally arrived. So over 2 weeks to get my product...
I also tried to telephone but after waiting 5 minutes I gave up due to a gut feeling that no one was going to answer. The premium rate number wasn't worth my time or money.
Poor experience throughout for me.. If you have to pay a few ££ extra to get the product elsewhere then I suggest you do.
I too have sadly now heard of the lot at Comeuro.net aka Strictly Electronics operating out of Guernsey. I bought a mobo off them on the 10th December, it didn't ship til the 21st ( no response to emails asking for updates ). I didn't receive it til the 30th ( maybe this part was not their fault ) . On receipt the item was faulty in that it didn't detect any drives so I emailed them requesting a return. I had no response from them in 2 days so emailed them again and again , tried the online webform. No response. I have phoned them but just get on hold music with a voice urging you to email ! I have now written them a snotty letter threatening that unless I hear from them I shall be contacting my CC company to invoke Section 75 of the CCA ! Hopefully that will put the wind up them but it really shouldn't be necessary. In the age of the big online sellers, wtf are these monkeys still doing in bussiness? They offer woeful CS ! **AVOID** AVOID** AVOID**!!!
I needed a Samsung WIS-09ABGN Wi-Fi Dongle, Comeuro.net was far cheaper than anywhere else so I was a bit dubious. But I got it within their stated times and it works. Im happy saved me a few quid. Cant comment on their phone support as I didnt need to use it.