Comfortdirections reviews

Comfortdirections reviews

Excellent
9.4
from 0 - 10
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disappointed after initially being happy...

Great service. Fast and efficient delivery by super friendly guys who worked hard to get a huge sofa into a tiny hallway and then into my living room. I was delighted although the sofa was advertised as jumbo cord but was chenille...but that soon turned to disappointment as within 7 weeks of normal use ( no jumping or bouncing) all the seat cushions came to pieces. They couldn't be sewn as there was no fabric to stitch to. All frayed and falling to bits. I contacted Bryan who initially stated he would send me new covers in the post - this time in the jumbo cord I actually asked for in the first place but did not offer to send them free of charge despite me telling him the sofa was almost brand new. Ok, I wasn't overjoyed at having to pay twice but didn't want to argue.5 more weeks went by and nothing. The next time I contacted him he gave me some story about not being able to get the fabric and pointed out I'm the first to complain which didn't make me feel any better. Now I message him over and over but he is blanking me so now I have a crap sofa with no covers on it and I am not happy. May be cheap...but it's poor quality. Utterly rubbish.
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excellent

Excellet furniture well happy with the service I had from byran and is delivery drivers very helpful always online or call away if needed and fast delivery my new sofa and chair looks absolutely fab in my livingroom thinking of changing my units now as the sofa looks to posh for my room thank you very much for fantastic service.
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absoluteley marvellous communication

i ordered both a black zebra chair and a suite for my livin room, always keepin me updated on the trackin of my orders , payment plans etc, such happy people and both items were up to my standards :-) service were great and delivery guys very helpful and polite :-) and owner always on call for answers to questions etc, would definatly reccomend to anyone as the furniture is lovely :-)
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excellent value for your money.costomer services also great.

The sofa I have from this company is a great size.youd think for the cheapness it would be smaller than average sofa, but really big and comfortable. Delivered within reasonable time (a few weeks) only because im in scotland and this company is in england. Brilliamt customer services any queries and they respond within a few hours at most. I WOULD recomend this company. Cheap but not crappy. Very happy with my sofa.and would shop here again. Most definately.
Thanku for my sofa.
p.s delivery guys were funni.. very positive attitute especially for driving 5hours I think to deliver to me.
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Great speedy delivery, great guys, and fantastic product.

I have never paid a deposit so cheap, and had an order delivered within 24 hours, absolutely remarkable. I bought a new black swivel computer chair with a stool for my sons room for his 17th birthday as his other one was completely worn. I'm very happy with my purchase and would definitely buy again from comfort directions. Thank you.
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Issue resolved

Had a faulty sofa but issue has been resolved, I received a partial refund, overall I'm happy with the 'sofa'
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absolutely amazing service, delivery, prices!

I bought a madrid led bed from comfort direction for an amazing price and i received it in less than 2 days, the mattress is lovely quality as well as the bed, i would recommend to anyone Bryan Stoke and his services, thank you again
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EXCELLENT CUSTOMER SERVICE - COULDN'T ASK FOR ANYTHING MORE :)

I bought a Michigan sofa from Comfort Direction and I am very pleased with the service provided by this company. Delivery time frame was 7 working days however the company delivered within 3 days. Delivery charge was so cheap compared to the high street retail outlets. The quality of the product was absolutely brilliant - and the level of customer service provided was very satisfying.
Thank you so much Comfort Direction.

Best furniture company by far!!! * * * HIGHLY RECOMMENDED * * *
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Amazing :)

I bought a corner sofa and a single princess bed they are both really nice :) the delivery men where so jolly and very respectful to my home as they walked through they took there shoes of straight away. It was so easy to order no messing around .

Thank you Bryan
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fantastic

Love everything about this company deluvery service great and fab comunication our bed is mint will order everything from now on from comfort direct
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Excellent customer service, fast delivery, well deserving of a 5 star rating

I am very happy with my new sofa, very pleased with the delivery, I would highly recommend this company to family and friends as it sells products of good quality, has excellent customer service, friendly team. Will definitely use again.
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fantastic service

First time using this company and i am very impressed with the communication and friendly service. Will recommend to others 100% and will be using comfort direction for my other furniture. Thanks bryan and his team
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great service :)

great value for money very pleased with my 3&2 seater; great communication with bryan& fast delivery
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Fantastic service

We ordered the Dino and lounge chair from them. The quality is amazing and the delivery of the furniture was prompt and on time.

Highly recommended.

A lot of attention to detail and very well made.
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Excellent quality, yet affordable - Can't go wrong!

My whole house is literally filled with furniture from Comfort Direction. From Beds to Sofas, I wouldn't trust any other company besides Comfort Direction when it comes to excellent quality furniture at such an affordable price! I have purchased many items of furniture from this store and have never been let down. Customer service is always at it's best too. Will definitely be coming back soon and will definitely recommend Comfort Direction to Friends and Family without a shadow of a doubt. Thank you!
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amazing quality

Purchased a few things from this store to move into my new house, the prices were fantastic, really low considering the outstanding quality of the furniture. Service was also fantastic, friendly and so helpful. My new bed and mattress is just devine, such a wide range of beds and mattresses. I will definitely be going back and referring friends and family! :)
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Excellent service! Great communication. A++

This company is absolutely amazing shoppers shop here if you want the right ideal furniture for your household, the price is ever so cheap in price. Its no dodgy business every think is abided by rules and regulation. I don’t know what I’d do without this company the amount of Sofas and beds I have bought I have lost count, uncountable to be fair. Bryan Stoke you are a legend and I have already recommended you to other people and will continue to shop and recommend you.
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amazing service

this company is amazing and i have purchased quite a few times from here but i have to admit the beds and mattress are amazing with quality and i would reccommend to anyone
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BEST FURNITURES.

Am in love with this company,, BRYAN STOKE stop getting all these nice furniture’s your making me skint the amount of furniture’s my family and friends have bought from you. But I have to say the quality of your furniture is superb I compared to other companies I have ordered from I have had at least one or another problem with the furniture’s but with comfort direction I haven’t had any. I definitely recommend to others who want to buy household furniture shop here.
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amazing service

This company is amazing and i have purchased quite a few times from here but i have to admit the beds and mattresses are amazing with quality and i would reccommend to other family and friends.

Comfortdirections Details

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Category

Comfortdirections is ranked 16 out of 108 in the category Bedroom

Comfortdirections is ranked 36 out of 121 in the category Decoration and Interior Design

Comfortdirections is ranked 26 out of 154 in the category

Home & Garden

Comfortdirections is ranked 26 out of 96 in the category Kitchen

Comfortdirections is ranked 15 out of 54 in the category Living Room

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