Comfy Living reviews

Comfy Living reviews

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Review by confirmed purchaser

Fast, economical and comfy

I got a superb futon which fit into my tiny budget easily. It arrived really quickly and with a helpful delivery man. The quality is great for the price and very sturdy too
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Review by confirmed purchaser

IGNORE THE THICKNESS! !!

I BOUGHT A 4.6" FUTON WITH DELUX MATRESS. The 1st matress turned up and was not the thickness stated. I had to send them photos to prove it, then they sent a replacement. It seemed ok but after having it for a month, it's been slept on 5 times, and is just as bad as the 1st one. The thickness they quote is only correct on the very edge, then the nearer the middle the thinner it gets. I slept on it 2 days ago and it felt like I've had it years . Also, the frame dips in the middle because the wood is too thin to give any support and I can feel the slats even though I put 2 open sleeping bags between the matress and frame. Too late to get a refund now even though its been used 5 times and is knackered. I was warned not to buy one. I should have listened. And you should too.
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Review by confirmed purchaser

Exactly as promised

Everything was smooth and exactly as advertised.
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Review by confirmed purchaser

good quality product at a very good price, delivered very quickly.

Great value and nice quality. Delivered very quickly.
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Review by confirmed purchaser

Excellent product, excellent service, excellent value

I chose this product because I needed a bed for guests who were staying the weekend and I wanted something that would serve a purpose when not in use, and didn't disappoint: it made a very comfortable bed for two adults and folds up to make a very nice sofa; furthermore it is much cheaper than most sofa beds. It was very easy to put together, and it is easy to fold it out into a bed. It was also delivered exactly when the company said it would it would be. I would thoroughly recommend this product.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Reasonably priced with a good variety of colours and quick to deliver

We offer glamping experiences and needed a futon mattress quickly and reasonably priced. The futon ticked all our boxes however be prepared to meet the driver of the delivery vehicle to pick up on route if you live rural and on narrow lanes The vehicle cannot get down small lanes. We were prepared as had a previous deliver some time ago and luckily were at home but just the nods up. We also have a very obliging farm manager who lets us use his yard to pick up
Also we wanted plain dark brown and were surprised to see white spots on it where the buttons would usually go. but we use a cover so were ok but again to be prepared if this as not what you were expecting
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Hmmmm?

Prompt and efficient delivery but the wrong item - a mattress of of the same type but slightly longer than we had ordered! Decided to keep what had been delivered as we needed to use it immediately for a visitor. In practice it works fine but there is a slight overhang at the bottom of the bed base. It does not matter to us but it may to other customers if they are not careful what they purchase.
Comfy Living have not queried this nor made any contact since the item was delivered, probably because we told them by email that we intended to keep it.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thank you for taking the time to leave a review.

Please can you contact us to discuss further as if we are able to rectify the issue we will. Please send us an email to sales@comfy-living.co.uk with the issue and we will escalate this to customer support who will be in contact to discuss further.

Apologies on behalf of Comfy Living for any inconvenience that may have been caused to you.
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Review by confirmed purchaser

What a great product

It does exactly what they say it does. No more painfull hips at night so get a good nights sleep.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Excellent

Really liked the products-full, plump cushions that arrived super fast. Love it and will buy from this company again!
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

ABSOLUTELY BRILLIANT!!!!

My daughter and I have just moved and she needed a new bed. We searched everywhere but nothing was suitable, either to expensive or se she didn't like it. I was finally reduced to looking on line to see if there was anything there she liked. She saw the bed we bought on another website, but they could not deliver for 3 weeks or so, (bearing in mind she was currently sleeping on the floor at this stage!
We found the Comfy Living site and WOW are we delighted we did! The exact bed she wanted, plus a reasonably good sprung mattress at a reasonable price, and they could deliver on the day we wanted at no extra cost. Great! The bed and mattress arrived on the day requested and the driver brought it into the house for me. I was looking for the mattress, and he said this big roll was it, apparently they vacuum pack them for ease of movement and reduced space. It certainly maid our life easier getting it up a steep, narrow staircase. My daughter assembled it herself with minimal help from me, and it looks and is absolutely brilliant. she loves it and it's very comfortable, so a big "THANK YOU" to Comfy Living! You are a great company to deal with and I will most certainly buy from you again and recommend you to my friends.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

SUPERB!

Excellent product, fast FREE delivery. All round excellent service.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Good price, good service

They were very quick, the product was a good price and it feels and looks very sturdy and more substantial than the ikea version at the same price
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Good reliable service

Good reliable service, items delivered as expected. Good quality bed frame, easy to assemble. Basic mattress but for the price you can't complain!
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Speedy delivery

Very pleased with speed of delivery. Slight worry when cardboard packaging arrived slightly damaged but, fortunately, contents were undamaged.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

very good

delivered on time and expected good condition
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Good product, Good service

Ordered a futon from them.
Went for lightly thicker matress.
Really pleased with it. Comfortable and does the job nicely.
The first one was delivered covered in some coloured paint dust (I think there had been a spillage in the Courier's van). Comfy Living were excellent at responding - arranged a Courier to come next day, collect the soiled one and deliver new one.
Polite and courteous to deal with.
No problems at all.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

exçellent product. excellent service

Futon exactly as described. Arrived swiftly and was well packaged. Good service from a firm I haven't used before. Happy to recommend.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

very good value for money

The bed and mattress came in less than 24hours. A bit of a hassle to put together - all those slats!- but a very good products and nice looking. The mattress was very good value and is really comfortable. Very pleased with our purchases.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Great value futon

Futon I purchased was great value, easy to assemble and serves its purpose well. Arrived on time in perfect condition.
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Thanks for the awesome review! and I hope you continue to enjoy your purchase.

You can follow Comfy Living on Facebook for information on featured products and news.

We hope you will recommend us to your friends and family
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Review by confirmed purchaser

Poor service!

Customer service was very poor! I had to carry the sofa into my own flat as they had left it on my door step and aggressively said they would not take it inside for me. The sofa was delivered late and I waited 4hrs more then I was supposed!
Comfy Living Futons and Beds

Reply from Comfy Living Futons and Beds

Apologies for any inconvenience that has been caused, I would like to find out some more information and look into this for you.

Please can you email your details to sales@comfy-living.co.uk along with your full name and original order confirmation reference and I will look into this for you.

Again apologies for any inconvenience that may have been caused.

Comfy Living Futons and Beds Details

About this company

Only 5% of customers leave a review, please support us by leaving feedback. We process 10,000 orders every month. FREE next working day UK mainland delivery. Futon and Bed specialist, high quality low prices. You can follow us on Twitter, find us on Facebook and connect with us via this website, as well as the usual telephone support and email services.

Visit Comfy Living

Contact information

Call us on: 08453880934
We live here: Crypton Business Park
TA6 4SY Somerset
United Kingdom

Category

Comfy Living is ranked 49 out of 107 in the category

Comfy Living is ranked 536 out of 1032 in the category Home & Garden

12 Month Warrenty

All Beds Have 16 Stone Warranty

12 month FREE warranty on all items. All beds, including kids beds, are built to support up to 16 stone per person (including bunk beds). The Buyer may cancel their order at any time between its placement and up to seven days after its delivery. After delivery and up until the 7th day, we charge £30 to collect which will be deducted from the refund costs. If you cancel an order before it has been dispatched, there is no charge.

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