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Comfy Living reviews

Good
8.8 out of 10

574 Trustpilot review(s)
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  • Reviews (574)
Comfy Living Futons and Beds

Review by confirmed purchaser

Comfy good-sized sofabed

We bought this sofabed for the guest room uypstairs, it is for occasional use as a sofa and a bed. I was worried that this sofabed would be a little small but it looks very nice. I also bought it as the sleeping dimensions were very generous. No wonder that it was top of the list in the Independent's top 10 comfortable sofabeds.

Reply from Comfy Living Futons and Beds

Thanks for the lovely review!

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Good service

Comfy living service was great, I liked the fact that I was able to choose my delivery day and there was an option for Saturday delivery.
My only problem is my bed is supposed to be chocolate in colour but its actually black. The beds great, just disappointed its not chocolate in colour.
Would use comfy living again though

Reply from Comfy Living Futons and Beds

Thanks for the lovely review! If you wish to discuss the finish of your item please contact the office on 0845 388 0934 to discuss were we will resolve for you.

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Absolutely brilliant value and service!

I bought 2 futons with luxury matress upgrade. So pleased with quality and matresses are firm but comfortable. Company and product recommended.

Reply from Comfy Living Futons and Beds

Thanks for the lovely review!

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Good value for money

It was the best price and was reasonably comfortable for casual use. Not sure if we put it together properly as the head was higher than the feet, maybe it was right.

Reply from Comfy Living Futons and Beds

Thanks for the lovely review, yes the footend of the futon is ever so slightly lower than the head resting end.

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Prompt delivery & very comfortable futon

Next day delivery and the futon is very comfortable. I would recommend the 14cm luxury mattress.

Reply from Comfy Living Futons and Beds

Thanks for the lovely review!

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Great seat bed

Good bed come seat. Ideal for my grandchilds stopover.

Reply from Comfy Living Futons and Beds

Thanks for the lovely review!

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Great service and delivery. Mattresses very comfortable in caravan.

Great quality mattresses and delivery. Thanks

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review for the Double Futon Mattress 4ft6 Luxury in Cream.

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

GOod deal

Perfect sofa bed and what we were looking for. And quite comfortable too.. The one I bought has dual color, cream and chocolate. Works good for sofa as well as guest bed. Saves space. And its quite easy to install!! Delivered on time..on the whole a good product and would highly recommend it. 5/5

Cheers

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Fast delivery, good price.

Really fast delivery the only thing I would say bad about it it is that the wood was not finished off smoothly, had to sand a lot of the wood down to make it safe but now all that's done is a nice chair. It's a shame really because I would have given 5 stars rather than 4.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We do say on the website the wood is untreated and we hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Excellent all round

We ordered these cubes for our grandchildren. They are just perfect as seats when folded, and perfect as beds when unfolded. The web ordering experience was simple, and the cubes arrived on the day promised, just one day after ordering. Would recommend without hesitation.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

fantastic, start to finish!

They kept me up to date by txts from the driver!

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

good value for money

Not delivered on the date I chose but customer service very good and sorted it out quickly

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Fantastic Service and Product

Phoned to double check my day bed was next day delivery and advised it was and I could order any time and pick my delivery day. Wonderful. Only problem was husband was sleeping when the drivers arrived but my neighbour was about and took it in.! Thought we were getting a call to say a rough delivery time but didn't get one but al worked out in the end. Easy to assemble and looks wonderful. Would use this company again and recommend the day bed.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

We cannot give you any time slots at all - which is how we bring you FREE 24hr DELIVERY - which is great value than paying more elsewhere. Most people choose Comfy Living because of the cheap price of identical products available everywhere else on the internet and high street shops.

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

very impressed by quality of product, service and speed of delivery.

i purchased the versailles daybed, despite reservations over the quality of the product i might receive based on the really low price at comfy-living. the exact same product was available elsewhere up to £100 more expensive. i was very pleasantly impressed when i received the bed 30 hrs after i put the order in. it comes as a flat pack in 4 different packs. it has been the easiest bed i have ever put together. it looks better in situ than the photo on the website would suggest and is certainly larger also. the colour is milkier, more ivory than the website picture suggests also.the dimensions as given on the website are accurate. although only a single bed size it feels far more spacious. when you lay the trundle beside the bed you can transform it into a queen/kingsize bed. max mattress depth for trundle is 18cm (this is what i use) and you can use what ever size thickness you wish for the daybed unless you intend to lay the daybed and the trundle side by side in which case you really should buy 2 identical mattresses. i always wanted the laura ashley daybed but couldn't justify the price tag. this bed looks just a s posh and sturdy. i do not regret my purchase one bit. buying with comfy living did feel a little bit of a detached experience, what with the lack of communication but this really doesn't matter when you factor in the speed of service and quality of product and price. there is no need to hesitate if this is the bed for you.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

I was very impressed by the efficient service, the quality of the beds and I have already recommended Comfy Living to a friend.

This is a good company. I could not afford to buy expensive beds and considering the price, the beds have turned out to be stylish and comfortable. The service was great.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Excellent service ordered and delivered as requested.

Really happy with the chair bed. I ordered it and asked for it to be delivered the following week. It was delivered the day I asked for which really impressed me. I paid the extra for the thicker mattress as I am using it for my son and grandson to have their friends to sleep over. Both are big for their ages (14 and 16) and so are their friends. My grandson tried it out straight away and said it was very comfortable.
I am now considering a second one in the very near future and will definitely buy it from Comfy-living.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Acceptable product for acceptable price

Nice and comfy for 'one-off' sleep overs!! Easy to put up with 4 bolts. Pre-packed wooden slates that required no installation. Overall, a good product with a decent matteress. Good service in that delivery was made as intended - some damage to the box/packackaging due to wet weather, but this did affect the package inside.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook for freebies, competitions and discount codes

We hope you will recommend us to your friends and family

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

excellent service

The furniture arrived on time and the quality is excellent. We would recommend.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review Gill

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy regards!
Comfy Living Futons and Beds

Review by confirmed purchaser

Excellent service, excellent product .

Bed very reasonable price, delivered on time.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review Iris

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.
Comfy Living Futons and Beds

Very user friendly

I like comfy living because they have a very user friendly website.
The ordering is easy. I didn't want to open an account I just wanted to buy goods as and when. Goods arrived in good condition packaging and when they were promised. I am really impressed. I've done the as shopping will be back for the when. With bells on!!

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review Diane, with bells on!

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.
Comfy Living Futons and Beds

Review by confirmed purchaser

VERY GOOD CUSTOMER SERVICES

I like the way the company responds to the customers - the order is taken and delivery comes when expected promptly.

You get what you pay for with this company and they put themselves out to make sure you are happy.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review Carole, everyone in the office had a big smile.

You can follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Easy efficient service.

Order was place well in advance for a specific day and an e-mail was sent the day before delivery as a reminder. Bed is good value for the money.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review,

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Excellent prompt service

My futon was easy to assemble is very comfortable and the service was excellent. Easy web site, prompt delivery. Would definately recommend to friends

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review,

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

What I ordered was what I got! Fab-good quality,prompt delivery

I would recommend to a friend, very happy with service and product :)

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review,

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Excellent value

Very fast delivery, item as described, perfect for an extra bed when people sleep over , able to put almost anywhere in the house, also works well as a foot stool.

Reply from Comfy Living Futons and Beds

Thanks Elizabeth for taking the time to review Comfy Living.

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Good value and handy snooze!

It's great to have these easy to open up beds instead of hunting around for the pump to blow up the airbeds. We bought two of the larger size bed armchairs so that adults can use them too. We keep them in our sons' rooms. They were the cheapest and nicest looking ones I could find after a lengthy trawl of the web. Arrived quickly and well packaged. Thanks.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review,

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Excellent

My futon bed arrived damaged and with one phone call the company had arranged another one to be delivered the next day. Very helpful company.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review,

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Great bed, excellent next day delivery

Can't fault anything about the purchase or delivery of out white wooden bed. Thank you

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review,

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Very happy

Ordered a futon mattress from Comfy Living, arrived as planned and is very comfortable. Much cheaper than Futon Company mattress we had before - so we are very happy with the purchase!

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review,

Have a great Easter break!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Fantastic products at low prices

great value for money and also speedy delivery,also free delivery which is fantastic

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review Yvette,

Have a great Easter break!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Great quality product, arrived as it should.

I think my futon is great quality, I upgraded to the thicker mattress, which I think was worth the extra money. I like the choice of mattress colours, the video on the website helped me make my choice :-)

There was no issue with the delivery, it turned up all present and correct (although a quick glance in the back of the truck made me glad my item was not too fragile!)

As an extra little bonus, they give 5% cashback through TopCashBack. Thanks Comfy Living!

Reply from Comfy Living Futons and Beds

Thanks for such a lovely review Becky!

It's nice to read that videos helped yuor choice of colour for the futon mattress, and that you were financially rewarded for purchasing through TopCashBack, one of our valued affiliates who support us.

Comfy regards
Comfy Living Futons and Beds

Review by confirmed purchaser

very good and quick service

Good value, very comfortable.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review Dave!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

will use then again.

very good service

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Helpful, friendly and flexible

I wanted to purchase and pay but not take delivery the next day as we needed more time, but didn't want to lose the offer! They were completely understanding and have been really great at communicating all the way through so that we can work a flexible time for both of us on the delivery date. Also I dealt with the same person all the time which really helped!

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Great service - lovely kids sofa bed

Next day delivery - perfect sofa that my daughter loves for sleepovers - thank you

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Super Flop-out Kids' Sofa!

I am really impressed by the Fop-out Kids'Sofa I bought from Comfy Living ..
My grandson hasn't slept on it yet, but it looks lovely in my spare room and is very comfortable.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Brilliant deal

Brilliant deal, really comfy and arrived very quickly

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Excellent

Ordered a fouton, it was delievered exactly when it was requested and it's really good value for money.

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Terrible delivery, very late, did not turn up when guaranteed to, TWICE, and badly damaged goods, will not deal with again

I was offered next day delivery which I needed as I was moving overseas, half the delivery did not arrive, then it was guaranteed to be here the following day for my removals lorry, it still did not arrive. I had to move overseas leaving my wife behind to wait. She did not have time to check the items when they were delivered as our removal lorry was waiting, on unpacking them in our new house they were badly damaged and dented, chunks out of the wood, before anyone blames the removal company, nothing at all was damaged in our move. 400 pounds spent on beds which now look terrible due to the amount of damage, not just the odd scratch, large dents. Very unimpressed, sadly I cannot return as I am now in Belgium but would certainly be chasing for a full refund

Reply from Comfy Living Futons and Beds

Hi Tim

Such a shame to read your review and we are terribly sorry you experienced a delay in delivery.

We have escalated this internally with our courier company as an example of poor customer services.

Please email sales@comfy-living.co.uk with images of the damage and we will happily discuss compensation with you.

Comfy regards
Comfy Living Futons and Beds

Review by confirmed purchaser

Good, quick service

Good service, delivery as organised, would use again and recommend

Reply from Comfy Living Futons and Beds

Thanks for taking the time to leave a review!

You can also follow Comfy Living on Twitter @Comfy_Living and also on Facebook:
https://www.facebook.com/pages/Comfy-Living/251322079708 for quick response to customer engagement via social media platforms.

Comfy Regards