Review by confirmed purchaser
I made my first simple and low value order and was initially advised by e-mail that dispatch was happening, however I then received a telephone call stating that one of the items was found to be broken on packing. Dispatch was to be delayed by a day until a replacement arrived from a sister supplier. A second call advised that no replacement was available and I agreed to receiving an incomplete order with a follow up when available. I was also offered a refund. The items arrived promptly and were good value - the whole experience justifies the 4 star grading.