Complete Aquatics reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars


I bought a aquarium light from them, it did not fit, when i called them they were rude and condecending and refuse to send me a free post return lable , even when i expained it cost more than the price of light to return.
    Complete Aquatics
    TrustScore 9.8 / 10
    619 Reviews

    Reply from Complete Aquatics

    Hi Kapila
    We really cannot understand this review. We have no record of you calling us so can only assume you have rang somewhere else? I have tried contacting you several times to help sort this out since seeing your review but struggling to get hold of you. If we sent you the wrong item, we would simply send out a replacement FOC at zero cost to you. That is our company policy and i take care of any customer issues so i am stumped to be honest. If you get back in touch i am sure we can get to the bottom of the problem. Our stock does show that we sent the correct bulb though?
    Comment (?)