Complete Aquatics reviews

Complete Aquatics reviews

Excellent
9.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
619 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great

great fast delivery and in stock
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Service

Very helpful and knowledgeable staff. My order was delivered the next day and great communication on what time it would arrive so I didnt have to hang around all day waiting for it. Great service and will be purchasing more as the prices were good as well.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great prices, brilliant service, very responsive

Bought a fluval spec tank for the best price I could find. When it arrived, through no fault of the company there was a fault in the tank. They sent me a new one immediately, no quibbles and at my convenience. Very happy to recommend these guys.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast reliable service

I was surprised as to how quickly I received my package, I've used other online aquatics stores and have not been entirely satisfied, however with this company I was amazed with the customer service speed of delivery and information on the arrival of my parcel, will most definitely be dealing with this company again and can highly recommend. Thanks D.Slark.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good, quick service at a reasonable price.

Swift delivery and well packaged. When talking to Complete Aquatics I found them helpful and courteous. Would have no hesitation in buying from them in the future.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service

I have dealt with this site quite a few times and they are brilliant.. Very helpful if you phone up (no query too small or trivial) but also queries on line are dealt with quickly.. My orders have always been well packaged and delivery is prompt.. Really impressed.. Why go anywhere else..
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

short wait for a great stand

great company to buy your aquatic needs
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Nothing fishy about Complete Aquatics!

A bought a complete aquarium set-up online following other great reviews. Brilliant customer service. Great to speak with and quickly resolved one small issue. I have since bought more products and I would definitely recommend Complete Aquatics.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Prompt, efficient service

The aquarium background ordered arrived promptly and was well packaged.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service and price.

Great service and the prices were the best I could find. Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent customer service.

I used them as i had a discount code from the ultimatereef website and i am familiar with their shop in a Leyland garden centre. I ordered a 10kg sack of salt and a filter for my ro unit. The filter was a d&d one which was a nice surprise as i was expecting a standard generic one. There was a small problem with a split bag of salt but this was handled exceptionally well and a replacement sent out.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

a fantastic firm to dealn with.thanks.

It was very nice to find a firm that look after its customers thanks.A very quick deal
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good prices, great communication

Ordered various items as the prices were better than anywhere else , received txt messages when dispatched and time of delivery, would highly recommend
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Prompt delivery, very helpful

Excellent online service. Order arrived quickly. Helpful on telephone. Excellent customer service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great product, price and service

Great product, price and service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

awesome service

Glass tank shipped in remarkably rapid time with a huge amount of communication. Best service ever
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

customer service was second to none.

great value products, great help from the customer service department, would recommend to anyone.
Fabulous service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good value efficient service

Great item delivered quickly with full information so that I could be there. Would use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

When things went wrong Complete Aquatics got it right!

I placed an order (very late, my fault, just before Christmas) and was informed, very quickly by Chris of Complete Aquatics, that the item was out of stock. He suggested very similar substitutes if I preferred not to wait. I decided to wait but the manufactures of the product could not supply as expected - there was no product to import. Eventually, when I was ready (absolutely no pressure from Complete Aquatics) I changed and significantly enlarged my order and this was delivered very swiftly and accurately. Chris kept me informed by email and telephone calls all the way through. To let you know what I think of Complete Aquatics just read the email I sent them after receipt . . . . . . . . .

"I just thought I'd take the opportunity to say thanks for handling (what must have been for you) a tiresome order. Having been the M.D. of an I.T. company with a global sales reach I always used to lecture my staff that the measure of a company is not how well they do when everything goes right . . . it's how well they do when things go wrong; is the customer / client kept informed and up to date? are other options explored and offered? is the outcome satisfactory to the person or company dealing with you? I can honestly say you've ticked all the boxes and I'm impressed. The level of customer service you'd made available is of the very highest standard that I aimed to achieve in my own company, and I know just how difficult and time consuming that can be. So, thank you again.
The order arrived, in full, well packaged and undamaged yesterday. I would certainly have no hesitation in recommending Complete Aquatics and look forward to placing further orders with you."
Nuff said really.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fast and very effecient service

could not ask for better service the flo tubes were b packed so well took over 10 minutes to get them out

Complete Aquatics Details

About this company

Visit Complete Aquatics

Contact information

Call us on: 01254 208245
We live here: Laneside Works
BB2 5JR Blackburn
United Kingdom

Category

Complete Aquatics is ranked 5 out of 89 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.