I ordered an item over 2 months ago and never received it!!!, NO refund been going back and forth being told 1 lie after another and still have never been able to get my money or a reshipment of the item. Also don't let them tell you to wait for any claims through FEDEX, because FEDEX basically told me that I (as the customer) can't file any claims due to lost or destroyed shipments, and guess what? They can't either, some weird thing about there contract with them. STAY AWAY BUY FROM ANYONE ELSE BUT THEM!!!
Good Morning, I would like to say Thank You for your wonderful service as well as your entire team that you work with. I have not received this level of service and communication since the year 2000 when D*** had top notch customer service, which clearly has gone to the wayside .
I didn't think it was possible to find a company with Excellent service again, but I am happy to report you now have a new repeat customer! Don't lose this level of customer service, it makes or breaks a company as a whole. I can't wait to purchase from your company again! Please pass this on to your entire team, I am sure you don't get many complement emails, but I am so impressed I had to send one! Thank You,
(follow up to first review)
I just placed an order with them again. There emails to keep me informed are top notch as well as the ability to call them and talk to a American person immediately. The sales reps really seem to know there stuff as well!
charged exorbitant shipping fee ($42) for overnight shipping, but despite calling to confirm delivery, they failed to deliver on time, or then refused to cancel the order, then demanded that I pay shipping to return late product
I have been working in the IT industry over 20 years and work with hundreds of reputable suppliers - will not be working with Compsource again
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