Concordextra reviews

Concordextra reviews

Good
8.9
from 0 - 10
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57 Trustpilot review(s)
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Well pleased

Quick and easy and well pleased,definately use again
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very happy

quick delivery.............very happy with the service.
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excellent

very fast and efficient service, both ordering and delivery, will definately recommend and use again.
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Spot on

Excellent price and prompt delivery. My first customer experience with them but well worth repeating.
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Excellent

Order dispatched very quickly, well packaged will use this company again
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Everything arrived on time and in perfect condition

I did miss the delivery by an hour but I was able to go and pick it up almost immediately.
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Great Value for Money

Ordered Finish Dishwasher glass protect. Much cheaper than in shops. Will use again.
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Great Prices, Great Service

Concordextra - Brilliant. I've made quite a few purchases from them, both direct from their website and via their ebay store and have never been let down. My parcels have always arrived intact, carefully packaged and on time. They offer a wide range of items such as toiletries, household cleaners, pet food etc, to stationary and even such things as fishing accessories all at really good prices. I really can't praise this company enough. They get my complete 'seal of approval'. Give them a try, I really believe that you will not be disappointed.
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Great service and good prices

Great fast delivery and one of the cheapest online
Great company
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Great service

Thank you. Received my order the next day!! Great service and extremely good value. The face cream is the best I have ever found. At 99p thats not bad!!!! First got it in Lidl and couldn't find it anywhere after they did it as a "one off". Other great offers too. Great company.
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No Next Day Delivery

Order took 4 days to arrive, paid £6.95 for next day delivery, obviously Friday, Saturday & Sunday don't exist. Ordered Thursday not delivered until Monday afternoon.
Concordextra

Reply from Concordextra

This order was made after the order cut off time on Thursday afternoon, Therefore order was processed the next working day. The order had been shipped the same day as being processed. The courier do not deliver Saturday or Sunday. Customer was emailed to explain the situation after feedback had been received. We try our very best to keep every customer happy.
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Outstanding price

I Bought Raport Deodorant, Which I was finding hard to get in the shops and when I did see Raport it was really expensive.
But I found this web site Concord Extra and they delivered to me with in two days. I would recommend to anyone.
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Outstanding price and delivery

I was looking for Prestone Bugwash Windscreen wash which is spot on in the warmer months for getting rid of that fly splat on the windscreen! Normally retails for over £6.00 in a well known car parts store in the UK but Concord were selling it for a lot less and next day delivery too, so I saved a packet on this product, thanks for a easy transaction and a speedy turnaround on my order.
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good prices

i usually call in local store but decided to order dog food online + collect from store to ensure availability of large quantity. everything arrived within few days all correct. only gripe is that i am unable to view order history etc online and as i paid with paypal i didn't receive an order ref number or confirmation of items ordered - something about it being classed as a fast track order rather than one by someone with an account i was told?? had to phone helpline to have my order ref to go + collect. improvements definitely to be made to the online account system i think!!
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Excellent

The Beef Rissotto's arrived as promised and on time. The postage was very resonable as I live in Guernsey. So all I can say is excellent
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Quick

Item exactly as described, arrived quicker than expected.
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Short order without warning or explanation.

My order was reduced presumably due to lack of availability, but nobody bothered to inform me. The goods were received quickly and in good order, and a refund issued - so no complaints there. But you might have had the courtesy to tell me.
Concordextra

Reply from Concordextra

Every order that is short due to stock is fully refunded also emailed. Every order is sent out with an invoice. If refund has been issued it is stated on the invoice.
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Good prices let down by service

I have been a Concorde Extra user since moving to Wales 6 years ago, the staff in the local shop are very friendly and helpful. It's a pity the on-line ordering service isn't so good, because when I placed my order I heard nothing from them, no confirmation of my order. It just appears to go to a black hole and to top it the delivery to my local store for collection was painfully slow. I will continue to support my store but will think twice about on-line orders with them.
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None of the goods ordered arrived

5 Days after placing my order 1/2 items ordered were refunded via paypal with no explanations after 10 days of no goods arriving I phoned to be told that the items had been lost.
So 10 days after original order I have had nothing
Concordextra

Reply from Concordextra

Every order that has a refund gets an email. Items do occasionally get lost in post. Items that have been lost in post are always refunded.

Concordextra Details

About this company

Concord Extra provides discounted products online in our Health and Beauty Department including Mens and Ladies Toiletries, Hair Care and Cosmetics, Fragrances, Household Toiletries,Groceries, Petcare, Christmas and DIY Products. Our Fishing Department wont be beaten on price, with our Large Range of Discounted Tackle and Large Savings on Outdoor Clothing, our Rod and Reel Deals. Keep the Pests away (rats, mice, moles, foxes) with our Extensive Range from Pest-Stop. Our Car Care Department Turtlewax, Autocare and Carplan. We provide excellent delivery service with the option of next day delivery, free collection and free delivery on orders over £69.

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