[REPLY]
Chased this company just to send me a quote three times held up an important, but small job. The order was only about £500.00 but this was my first experience of Condell and I certainly wont be bothering them again.
Excellent value and service would defiantly deal with them again
Can definitely recommend, got everything I needed for my garage roof construction delivered on time and all the wood was dead straight and good quality. I made a mistake ordering the catnic lintel and ordered a high strength one. Condell rang me to confirm and when we realised the mistake were quick to refund me the difference. Will use them again.
Have used Condell Ltd a few times recently and have always been happy with the service, products and price. I have recommended them to a few other people and will use again.
Very straight forward purchase at best price and with excellent service
Had what I wanted in stock dispatched same day and delivered the next.
I was after 2 sun tunnels for my new extension. The builder quoted a far higher price than Condell (not his fault but the merchants he uses) At one stage it looked like they may not arrive on time for the roofer but Tim contacted me personally and everything was available on time. Not only a great price but service which went the extra mile, rare indeed these days. Well done and thank you. Would recommend Condell to anyone. PS. The sun tunnels work great but agree with other comments on the web that the all purpose flashing "skirt" looks cheap and unfinished. The rest of it is quality though just a shame its let down by this. No fault of Condell though and needs to be addressed by Velux.
I accepted that maybe delivery might not have been possible on stated delivery date however it became very tedious after three phone calls and waiting in for 3 days expecting it to arrive.its a good job that i am weekend builder and didnt have contractors waiting for the particular lintel I ordered.to be fair to staff at condell I believe they did all they could to resolve the situation which I believe was the inability off the regional supplier to complete the delivery.
Bought Kingspan insulation board. Fab product. Delivered as stated. Perfect.
condell failed to deliver the items ordered at the begining but finally got them two days later-thank you Matt. Next order was delivered on time and the person I spoke to was very kind and helpful
From start to finish, the experience was very good.
The company communicated all the time, delivered when they said they would and were excellent value for money.
Great service, very friendly, superb prices
Condell's communications and speed of delivery are excellent. I have no hesitation in recommending them.
all done online.turned up when it was supposed to. painless.
I have used Condell Ltd several times, each time someone confirms the delivery date and the order turns up on time.
So good to deal with, I'm starting to become a regular customer.
These guys have excellent prices and I can count on them delivering on the day I choose. No knackered stuff either - timber is straight and good quality too.
I look forward to buying from you again.
Thanks.
The service I received from this company was excellent, I would recommend them to my friends.Their prices where very competative and the ordering was simple.
In-stock materials arrived next day. They called immediately to let me know about a few of the out-of-stock items but had them to me within a few days.
Despite excellent prices and very helpful staff I have been let down by third party deliveries. An obviously damaged lintel was not replaced immediately. A promise was made for 7 days later by the third party but nothing turned up. So Condell's is an excellent company but let by others which is a shame. Having said all this I will definitely order again and try and give a 5* rating which they probably deserve.
Ordered some 10x10cm lintels - which they had trouble finding, but they did so and kept me informed the whole way through.
I'd recommend them.
Delivered a day late and lost all record of the special instructions I placed with my web order in spite phoning on the desired day of delivery to tell me that they couldn'ty but that they did have the special instructions.
Then they delivered earlier than I wanted them to.
The product itself was completely as ordered so I can't fault them on that
Although out of stock phoned me on day of order with a delivey in 6 days and deliverd on that date.
There was a problem with local stock levels of my item but I was contacted promptly and a new deleivery date ( just a few days later) was agreed with me.
Having ordered from condel multiple times now and spoken to members of their team over the phone, i can say i am very pleased with the quality fo service and professionalism that condell delivers.
Both items arrived on the day specified.
The timber and the insulation had obviously been stored outside since both were very wet. The tanalised timber was absolutely dripping so I had to wait several days before installing my studding. The poly wrapper on the cavity insulation was also wet, which would not have been a problem if the covering had been intact. Several of the bags were either open at one end or had splits, which had let in the rain. Once again I had to wait some time before I could use the product.
Prices are the best I could find anywhere on the internet, delivery had to be reorganised to another day due to our location but I was informed immediately so it was not a problem. I have already recommended them to friends.