The website was easy to use, I did it all through my phone and normally I'm technologically challenged but the order was put through swiftly with no hassle. The package had a tracking order and regular emails were sent informing me on the whereabouts. Arrived super fast and was exactly what I wanted-thank you!
Not a great experience as placed my order and then received an email a couple of days later saying the trainers had sold out. Annoying but not really anybody's fault
Amazing trainer selection easy to use website. plenty fresh new trainers. Ordered on the Friday night arrived on Tuesday can't get any better than that. Would recommend to a friend without hesitation.4
We ordered a pair of shoes in Size 6 (Eu 39). We received the shoes in due time BUT the size was completely off!! There is NO size chart on the website, and no information to how the sizes run - but since my daughter has the same brand from before, we ordered the same size she uses in her currrent shoes. UK6=EU39
We get VERY surprised when we received a pair size 40 - way too big!!
I rturn the shoes and inform I need size 39 - they write back that they do not have size 39 - but they have size UK 5,50=38,5 ?? Size UK5,5 (38,5) is too small - therefore I ordered UK6!! But when I got size 6 it was size 40!!
I call them, talk to several people - no one knows anything. I finally get to speal to the person handeling my "case" who say he is sorry, but the size on this brand is "off" - I ask why do they not inform about this?mWhy do they not have a size chart? Ín the meanwhile, waiting for him to speak to someone, I look on another UK website, and find out that UK6 can be 2 things!! It can be UK 6 24,5 cm OR UK6 25 cm. The size we need, wich is equal to a size 39 is 24,5 cm - and they have sent us the 25,0 cm! This "new" website makes this clear. This is good service for a european! Consortium calls back, saying he can do mothing about the sizes - I suggest we split the transport charges - that is fair, even though I do not feel I should pay transport since they sent the wrong size! But NO.
They miss to inform customers, there is no size chart and it requires several mails and phone calls with someone not knowing a clue!!
STAY AWAY!! They are not only robbing you for money (they do not refund the transport chares) but they also rob you for your time!!
Regards Martina, Denmark
The product was shipped the very next morning after i placed the order and was delivered within 5 working days at my designated location. The package was good and the product was in perfect condition, very well protected. Everything went smooth, except for the costumer service, which never replied a inquiry I sent via e-mail. I won't give them 5 stars because in the event that anything goes wrong, they will probably require me to call their phone line and spend extra money.
I ordered monday and goods arrived the next morning. Excellent service thank you
I ordered from Consortium late on a Friday afternoon, contacted customer services to tell them I'd got the postcode wrong and was assured that it wasn't a problem.
Sure enough, my delivery arrived first thing on Monday morning, as promised.
Excellent service. I will definitely order from them again.
I'm proper fussy with my fashion and been searching for a Palace T in my size for months. Some sites had it listed but when I went to order either the size or style changed - not happy!! Consortium was so easy, great pics with plenty of info to make sure I was looking at the right item and simple order process. I received emails confirming the order and dispatch, my T arrived the very next day!! Fantastic service - I would recommend Consortium to anyone :0)
I'm really impressed with the selection available at Consortium. delivery was fast and, best of all, free!
I found prices extremely competitive too.
in short, i had a perfect first experience shopping with consortium and I will recommend and reuse.
Swift delivery, great price and choice
I'm so happy I came across this website as they had the one pair of shoes that I had been told from flatspot that they weren't getting anymore in because they're limited edition! And luckily they had my size and I am so happy with the shoe! I will be definitely be shopping on this site more often for shoes. Thankyou!!!!! I reccomend to anyone x
Second time using consortium and I've had nothing but great experiences when I've ordered from them. Shipping is super quick and the consortium team deal with any questions quickly and efficiently! Will most definitely be purchasing from them again.
I surfed the web to find a pair of vans syndicate shoes in red, luckily consortium had a pair in size 8 uk. I hadn't heard of consortium before but decided to go ahead with the purchase with my credit card. I ordered the shoes around lunchtime and they arrived the very next day! Wow! What great service! I believe that orders over a certain price the postage was free.
I would recommend consortium for you skate shoe needs! Happy days!
Not the first time iv ordered!
Always good sales and good amount of stock... Real fast delivery for a very reasonable price great customer service too, very direct. Will be regularly ordering from these guys. Thanks again!
To reply as a company, please log in to your business account.