I'd been searching on the Internet for black and white SB Blazers and then came across Consortium who had the best price (including delivery as well).
They delivered very quickly; the packaging carefully done and the product was in excelleng condition (as youd expect from a brand new product) and the service was great.
Had no issues and will be regularly keeping an eye on Consortium for other excellent deals.
ordered my product fine and was ready to recieve my order when the next day i got a phonecall saying the item i ordered was actually out of stock which was very disappointing as i was looking forward to my product arriving, however staff were very polite and apologised for this issue, win/lose situation i didnt end up getting the item i had ordered but staff were very lovely.
Excellent product , My son is chuffed to bits ....
It's very good on the colthing brands they sell, very quick and reliable delivery.
The size i wanted sold before my order went through. Was v impressed you phoned and offered alternatives and refunded within 24 hours. Excellent personal and efficient service - I will order again.
Ordered a pair of trainers on a Saturday that I really wanted,only to be told in the week after that they had been sold out in the week before and that the website hadn't been updated ,was a bit gutted but ordered another pair of trainers instead and everything went through perfectly,so for that reason they don't get 5 stars from me,but still ok :-)
Very fast delivery, received my order less than a week consider they shipped it all the way across the pond. However it would be better if they can provide their customers with an email of tracking information.
Website is great to use and navigate. Brilliant range and competetive prices.
So easy to buy items with a smooth process yet very professional...superb aftersales service....goods arrived securley packaged with quick turnaround time.
My product did not arrive on time and they had not replied to two of my e-mails. I decided to call Consortium as they had not sent an e-mail to me confirming that delivery had taken place. I rang them on Monday to which they confirmed they would call me back on that day, to which they did not. I called again on Tuesday and was promised a call back within half an hour. They called back within half an hour to confirm that a Royal Mail delivery driver was being investigated with my product being with that driver and they could not confirm my product reached the depot. The man I spoke to said that a new product would be dispatched by express delivery to me and would arrive the very next day, which it did. Although my customer service experience wasn't the greatest, they did their utmost to offer an explanation and to get a new product to me the very next day hence the five star rating.
Really happy. Ordered a rucksack I could find anywhere else online at about lunchtime Friday. There were no delivery charges and a couple of hours later I received an email to say my order was on its way. 9am Saturday morning it arrived. Expectations thoroughly exceeded.
My only disappointment was there is very poor stitching on the product. But that's a product issue. Maybe perhaps QA could have picked it up though...
Free delivery!! the order was prompt and had the trainers fitted i would have been very pleased with the experience. But as i needed a smaller size, i was told there was a £5 administration fee to send out an exchange! So i paid postage to return trainers(over £5), then made a new order for a smaller size. So saving administration fee!! BUT it turns out that when you get your refund the postage costs are deducted.
Looking for the Reebok Classic x Palace Skateboard collab and thought they had sold out in my size everywhere. Luckily stumbled across Consortium on a google search. As an unknown company to me was slightly weary so opted for a recorded delivery, received a phone call from someone at the shop confirming the purchase and delivery address. No problems and would use again.
had a nightmare with nike . com and ups delivery ! still waiting for a refund ! so checked out www.consortium.co.uk and got sons birthday present hassle free and deliverd as promised. you saved his birthday .
After trying everywhere in the internet I found the special edition of Janoskis on my size I was searching for. Ultra easy checkout with paypal and I literally had them with me in less than 20 hours. They called me and wrote me an email to confirm my delivery address (I guess because I was new customer) and they where very friendly and useful. I'll buy here again!
Bought some Adidas trainers, delivered the next day, great stuff!
Using the online store was easy. The products arrived very soon after I ordered them & they were true to the description on the website. The total price was quite expensive but overall I'm happy with the service. Would use again.
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