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Review by confirmed purchaser

Too slow

Even though the price for one to two days is standard next day delivery with royal ,ail.. My package took three days to arrive.. :(
    CoolBlades
    TrustScore 9.3 / 10
    617 Reviews

    Reply from CoolBlades

    Dear Louise,

    Thanks for your feedback and sorry to hear that you were disappointed at the speed of delivery.
    For our Rapid service to addresses like yours in Northern Ireland, we use Royal Mail's Next-Day service but position it as taking 1-2 days because Royal Mail won't guarantee next-day delivery outside the UK mainland.
    It is though unusual for them to take longer than 2 days to deliver and we are sorry to hear that they failed in your case.

    We keep all our courier services under constant review and your comments will help us with that.
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