CoolBlades reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good customer service,delivery but scissors blunt!!

As headline says above good customer service but very disappointed when I received my scissors to find it was blunt!!.. For the money I paid very poor.....
    CoolBlades
    TrustScore 9.3 / 10
    610 Reviews

    Reply from CoolBlades

    Dear Simon,

    We're very sorry to hear that your scissors are blunt. We send out hundreds of pairs a week and it's extremely unusual for this to happen.
    Glamtech are a very reputable brand and these were brand new, so should have been factory sharp when they came to you.

    We will of course take them back and sort this out for you.
    One of our customer service team will be in touch on Monday to arrange this for you.
    Comment (?)