[REPLY]
went with you to santa ponsa last year, was a great price and good communication from you
i have booked and traveled with the coop 5 times now (droylsden branch) without any problems , until the last time, when i got caught up in the volcano ash fiasco, and it is with regret that i say -YOU ONLY FIND OUT HOW GOOD OR BAD A FIRM IS WHEN THINGS GO WRONG-untill then i would have recommended them, but the terrible service and advice that i received in the wake of this disaster shows how you can be deceived, they did absolutely nothing to help me and what they did do they did wrong despite all their talk.. i ended up over a thousand pounds out of pocket.
Co-op travel is not just an online store, it has branches up and down the country. In fact youre better off booking at one of the branches because the website is pretty naff. Prices are very competitive. One good thing about co-op travel is that it is unlikely to go bust because it does not just specialise in holidays. Over the years people have respected the co-op for the way that it gives back to the customers.
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