I purchased a CX430 PSU, which unfortunatly did'nt last longer than 3 weeks, im guessing it must've been faulty from the the beginning, since my computer wasnt running properly, but i managed to request an RMA very easily, and a Corsair-supporter told me, they would take care of shipment back, and forth. The day after i requested my RMA, the faulty PSU was picked up on my adress, is that service or what?! Eventhough the product had to be replaced, i have great confidence in Corsair and their products, and will be looking for their products in the future, simply because of their quality and reliability.
Completed an RMA with these guys last week (RMA No. 6322346): the experience was outstanding. They were extremely accommodating and friendly at all times. I sent my RMA on the 7/1/2014 and received my replacement on the 8/1/2014!
These guys stand by their products, a rare quality in their market.
I am not one to support brands usually, I buy things that I like. Corsair however have won me over completely with their top quality products and superb after service. Many of my pc's components are Corsair branded, the power supply, the ram, the case itself and all perform flawlessly. But the Corsair products I enjoy the most however are their peripherals. Corsair are relatively new to this market but that hasn't stopped them going all out on quality and performance. Their M65 mouse is superb, if not a little small for my large hands. And their keyboards are something to behold. I had the K90 which I loved! And now I have the K70 in black and red that just oozes class with it's solid metal construction and beautiful back lights.
Where my experience with Corsair has really shined however is their after service. My K90 had a slight fault that some of them experienced, it would repeat itself sometimes when you pressed a key. Not the end of the world and I lived with this for months but finally decided to contact Corsair through their RMA service, they replied within two days and arranged to have my faulty keyboard collected at their expense. A few days later I was pleasantly surprised to be handed a shiny new K95 by the courier. This of course being the updated version of my faulty keyboard, a really nice touch. I had the same experience when my M65 died, Corsair paid for the collection and shipped a brand new one to me in good time. I believe I got lucky with Corsair paying the postage for me and indeed I'd have been annoyed if I'd had to have paid it myself so I hope it is a courtesy they will continue as it goes a long way to ensuring customer satisfaction.
This kind of service combined with the quality of their products is just incredible in my eyes, and as long as it continues, I will keep buying Corsair products. Superb company in every regard!!
Produkt 1: H60 water cooling fail. Larmer, men bliver solgt som stille. Produkt 2: Corsair vengance 1500 headset very fail. Slettet min tråd på deres forum. Ledte efter en fix og andre indlæg tyede på en design fejl. Så hvad gør et ansvarligt firma?? FAIL
Jeg købte en masse Corsair produkter på nettet fra forskellige internet forhandlere, blandt andet et kabinet Corsair Obsidian 800D.
Da jeg havde fået alle mine komponenter over i det nye kabinet, havde jeg problemer med at harddiskene ikke ville virke i deres hot swab funktion, og fronten af kabintet virkede ikke, da min tænd knap satte sig fast.
Jeg gik ind på corsair.com og skrev ind til dem at det ikke fungerede. Jeg fik svar og fik en coupon kode til en helt ny kabinet front og en helt ny hot swab, uden yderligere spørgsmål. Så jeg ku bare gå ind og købe delene gratis med coupon koden. Det dælme god service!
Dog to det lidt tid før fronten dukkede op i postkassen.
Had to return my faulty HX850 PSU to Holland! @great postal expense, Corsair claimed it was never returned on there rma returns page, my claim against royal mail for non delivery was rejected after corsair failed to respond to all comminications from royal mail asking for conformation off non delivery!, As well as failing to respond to my own emails i find this company to be a joke and will never buy any more of there faulty products, Had to give them 1 star in order to rate this company which is far greater than they deserve! You have been warned!
Corsair = Quality. Recent purchase of a CX430 PSU only reinforces the notion...Despite being the entry level unit it's build and aesthetics are perfect. No other PSU brand fills me with such confidence (although Antec and Enermax come close).
Købte en strømforsyning som havde en defekt fra start af, jeg oprette samme dag en RMA på deres hjemmeside, dagen efter godkendte de den og jeg sendte den til Holland, der gik få dage og jeg fik en ny tilbage, så jeg kan ikke klage over dem. Thumps up