Cosstores reviews

Cosstores reviews

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5.9
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Fast delivery and good quality

I have ordered twice on this site and all went very well. The delivery is fast and trustful. Since I visit from time to time their shop I know well which size is fit for me. So I have never problem with shopping on this site. Just love its minimalist style.
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Langsom levering

Har bestilt en jakke for 16 dage siden. De lover 3-5 dages levering ved bestilling.
Pakken har ligget 14 dage hos Taulov pakkecenter og ingen kan fortælle mig hvornår jeg modtager pakken. Virkelig dårlig og langsom levering. Kan bestemt ikke anbefales.
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Dårlig, langsom kundeservice

Den 6. juli 2013 bestilte jeg en kjole og en skjorte fra Cosstores.com. De lover en leveringstid på 3-4 dage, men efter 11 dage har jeg stadig ikke modtaget min pakke.

Kundeservice er venlig, men de svar, man modtager, er standard, fabrikerede copy-paste-svar. De kan ikke oplyse, hvor min pakke er, hvornår den vil blive leveret - eller hvordan de vil kompensere for deres langsommelige service. Desuden har deres kundeservice base i DK, men de vil kun modtage henvendelser på engelsk. Trættende.

Jeg vil aldrig anbefale Cosstores.com til nogen.
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Nice products but bad custodes service

Customer service is mostly replying very fast and polite - but thye never really solve the problems. I am deeply disapointed in cosstores.com

Here are some suggestions:

1. When their was a fault in a dress ordered and i returned it for e refund it took a while. When asking customer service how long the process were, they wrote me process was in action. But 2 days another one wrote wether I wanted a refund or not - so the refund was not on its way!

2. 10 days aften ordering some clothes it is reduced further in Price. And unfortunately cos wants me to order the close from new and return the other package resulting in paying 2 * extra porto!

Michelle
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it works!

Cos Store's online shop fungerer fint, men savner bedre præsentation af tøjet. Man skal næste kende tøjet i forvejen for at være sikker på at man vælger det rigtige.
ekspedition er ikke lynhurtigt men acceptabel. Det er godt pakket ind og der medfølger returseddel hvis man fortryder.

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Cosstores Details

About this company

View the latest COS Campaign, our Magazine, new arrivals, the COS blog and images of our stores, as well as finding store locations. COSSTORES.COM is updated every week.

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