Costco reviews

Costco reviews

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What a total shower of £rap

Ordered two tv's for my business, MArch 17th, got a delivery day of Sunday 23rd. Replied back to their kinetics logistics Company and said , no we are a business mon-fri 9-5.30pm. 3 days pass, no contact, i call their helpline in USA, then a call from Kinetic logistics, we have sorted your delivery for Saturday is that ok !!!! How many times do they need to be told Mon-Fri 9-5.30pm !!!!! After 15 mins and advising me to call Costco to cancel, eventually a line manager comes on the phone and says they can deliver on Tuesday April 2nd !!!! Unbelievable nearly three weeks to get a delivery of two tv's !!!
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Those pennies come in handy

This store is a wonderful thing. It is a store that definitely helps you save money and get you more for it. They have a wide variety of products. I know a lot of people shop here, who also recommend it. They have great customer service, and know how to run a business properly. Stores could learn from Costco.
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great company

What a great company! They hire fast, competent people, and provide great customer service. A few years ago, I purchased a laptop at Costco. The battery was not holding a charge, despite the fact that the laptop was less than a year old. I called Costco, the call was answered right away by a native English speaker, who understood my problem. He called HP (the brand of the laptop), got an agent on the phone for me, and then stayed on the phone line while I explained the problem to the HP sales rep. When the rep tried to tell me that the battery was no longer under warranty, Costco stood up for me, and told HP that it should be still under warranty. The Costco agent told me I could leave the call if I wanted, and that he would have a battery fed-exed to me. Within a few days, I received a brand new battery, free of charge. What amazing service. Thanks Costco!
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Great company.

Great company.
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I'm obsessed.

Love Costco. Their quality is incredible - they have so many of our favorite things that we typically get at Whole Foods - but their prices are SOO much cheaper! We get everything there - pantry staples, gas, cute clothes for the kiddos, and even bought our new car through them! Seriously. No other dealer would beat the price that we got through Costco! That store is amazing.
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Not What I Wanted

My real problem with Costco is the fact that they just didn't have the products I wanted. I have a specific preference for certain brands and Costco just didn't carry them. While I did have the opportunity to get some new brands, and they did have some meat products I liked, but it wasn't enough to prompt me to return after the first year.
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A MUNCHERS DREAM BUT BE CAREFUL...

This is one of those stores that you walk into intending to buy ONE thing and walk out with a $300 credit card bill. Yes we do pay the fee annually to shop here for some things that we can't get at the local supermarket, mostly because we use a LOT of something. But we juste seem to pick up too many items that wind up going stale or that we really didn't need so much of because most everything is mega sized.
Twice we've bought food that has been recalled for some nasty reason, usually finding out about it after we've ingested it, so stay away from the samples if you value your health. It appears that people come here to eat for free, which I find very funny especially when I see the same people return again and again to the same line.
They rarely carry anything gluten free and vegetarian and nothing is marked to the effect. They only accept one credit card, which is a huge inconvenience. That being said, on a rainy or cold weekend, when we have absolutely nothing better to do, we go there just to kill time and people-watch. It would be cheap entertainment if we'd remember to leave the AMEX card home.
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Great Company

Wish there was one closer to my home
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costco never dissappoints

been a member for 8 years and always had a great shopping experience and excellent value for money.
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Not as good on price as it was.

I have been a member of my local Costco since it opened many years ago and I have been a regular customer and a huge fan. Two years ago I would have given them 5 stars without hesitation.

Recently however I have found their pricing much less competitive, so much so I am beginning to question if my membership is value for money.

for example:

Books are cheaper on Amazon (with free delivery)
Cameras are cheaper in PC world and Argos
PCs are cheaper in PC World
Many foods are cheaper in Asda.
Many white goods are cheaper on line without the hassle of arranging your own delivery, installation and disposal.

Once you could almost take it for granted that if it was for sale in Costco then you were getting the best price. Sadly this is no longer true.

Costco's buyers need a wake up call. It is all to easy for consumers to find the best price available .

It seems that they Costco are just too slow to react to price fluctuations in the current fiercely competitive retail environment and if they carry on they will lose out on membership.
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samsung 3d telly

bought telly which is brilliant was a little disapointed that no glasses were included
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Great

Great food at great prices, I go for lunch even when im not shopping.

Their big cakes are cheap and very nice, ideal for any occasion
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I love costco :)

Great for stocking up on things or if you have a party etc!! The prices are great. I often get my photos printed with them too, so cheap!! Nice to pop in for a cheap lunch too!!

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Costco Details

About this company

Costco Wholesale operates an international chain of membership warehouses, carrying brand name merchandise at substantially lower prices than typical retail.

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